[ARCHIVED THREAD] - Serious Ebay Problem, Harassment (Page 1 of 4)
Posted: 4/3/2016 8:01:25 AM EDT
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I posted a thread recently about a problem I was having with a buyer on Ebay.
Here It has gone from annoying to moderately serious. The buyer has been sending me emails, a few a day asking about his refund. I reported him to Ebay by phone and through their internal message system. I indicated in my internal message that I did not want the buyer contacting me anymore. The stupid fucking bastards have now given him my phone number. After I asked that he not contact me. Fortunately, the number I have listed is my work number and not my home number. I intend to contact Ebay today and have them explain exactly why after I reported a problem with the buyer and asked that he not contact me they gave out my personal information. I want an explanation..... Anyone ever dealt with them on an issue like this? |
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Quoted: I posted a thread recently about a problem I was having with a buyer on Ebay. Here It has gone from annoying to moderately serious. The buyer has been sending me emails, a few a day asking about his refund. I reported him to Ebay by phone and through their internal message system. I indicated in my internal message that I did not want the buyer contacting me anymore. The stupid fucking bastards have now given him my phone number. After I asked that he not contact me. Fortunately, the number I have listed is my work number and not my home number. I intend to contact Ebay today and have them explain exactly why after I reported a problem with the buyer and asked that he not contact me they gave out my personal information. I want an explanation..... Anyone ever dealt with them on an issue like this? PayPal often has contact info for the seller, most likely that's where he got the number. Did you try to just ignore the guy? Are you scared of nasty emails? All over a few dollars? |
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PayPal often has contact info for the seller, most likely that's where he got the number. Did you try to just ignore the guy? Are you scared of nasty emails? All over a few dollars? Quoted:
Quoted:
I posted a thread recently about a problem I was having with a buyer on Ebay. Here It has gone from annoying to moderately serious. The buyer has been sending me emails, a few a day asking about his refund. I reported him to Ebay by phone and through their internal message system. I indicated in my internal message that I did not want the buyer contacting me anymore. The stupid fucking bastards have now given him my phone number. After I asked that he not contact me. Fortunately, the number I have listed is my work number and not my home number. I intend to contact Ebay today and have them explain exactly why after I reported a problem with the buyer and asked that he not contact me they gave out my personal information. I want an explanation..... Anyone ever dealt with them on an issue like this? PayPal often has contact info for the seller, most likely that's where he got the number. Did you try to just ignore the guy? Are you scared of nasty emails? All over a few dollars? Ebay sent me a notice saying THEY gave him the information. As far as the "few dollars" that's not the issue at this point. |
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Quoted: Ebay sent me a notice saying THEY gave him the information. As far as the "few dollars" that's not the issue at this point. Quoted: Quoted: Quoted: I posted a thread recently about a problem I was having with a buyer on Ebay. Here It has gone from annoying to moderately serious. The buyer has been sending me emails, a few a day asking about his refund. I reported him to Ebay by phone and through their internal message system. I indicated in my internal message that I did not want the buyer contacting me anymore. The stupid fucking bastards have now given him my phone number. After I asked that he not contact me. Fortunately, the number I have listed is my work number and not my home number. I intend to contact Ebay today and have them explain exactly why after I reported a problem with the buyer and asked that he not contact me they gave out my personal information. I want an explanation..... Anyone ever dealt with them on an issue like this? PayPal often has contact info for the seller, most likely that's where he got the number. Did you try to just ignore the guy? Are you scared of nasty emails? All over a few dollars? Ebay sent me a notice saying THEY gave him the information. As far as the "few dollars" that's not the issue at this point. |
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Quoted:
Ebay sent me a notice saying THEY gave him the information. As far as the "few dollars" that's not the issue at this point. Quoted:
Quoted:
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I posted a thread recently about a problem I was having with a buyer on Ebay. Here It has gone from annoying to moderately serious. The buyer has been sending me emails, a few a day asking about his refund. I reported him to Ebay by phone and through their internal message system. I indicated in my internal message that I did not want the buyer contacting me anymore. The stupid fucking bastards have now given him my phone number. After I asked that he not contact me. Fortunately, the number I have listed is my work number and not my home number. I intend to contact Ebay today and have them explain exactly why after I reported a problem with the buyer and asked that he not contact me they gave out my personal information. I want an explanation..... Anyone ever dealt with them on an issue like this? PayPal often has contact info for the seller, most likely that's where he got the number. Did you try to just ignore the guy? Are you scared of nasty emails? All over a few dollars? Ebay sent me a notice saying THEY gave him the information. As far as the "few dollars" that's not the issue at this point. It seems to be the issue |
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Quoted:
Ebay sent me a notice saying THEY gave him the information. As far as the "few dollars" that's not the issue at this point. Quoted:
Quoted:
Quoted:
I posted a thread recently about a problem I was having with a buyer on Ebay. Here It has gone from annoying to moderately serious. The buyer has been sending me emails, a few a day asking about his refund. I reported him to Ebay by phone and through their internal message system. I indicated in my internal message that I did not want the buyer contacting me anymore. The stupid fucking bastards have now given him my phone number. After I asked that he not contact me. Fortunately, the number I have listed is my work number and not my home number. I intend to contact Ebay today and have them explain exactly why after I reported a problem with the buyer and asked that he not contact me they gave out my personal information. I want an explanation..... Anyone ever dealt with them on an issue like this? PayPal often has contact info for the seller, most likely that's where he got the number. Did you try to just ignore the guy? Are you scared of nasty emails? All over a few dollars? Ebay sent me a notice saying THEY gave him the information. As far as the "few dollars" that's not the issue at this point. You could make it go away fairly easily but choose not to. Enjoy your drama. |
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It kind of is. Quoted:
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I posted a thread recently about a problem I was having with a buyer on Ebay. Here It has gone from annoying to moderately serious. The buyer has been sending me emails, a few a day asking about his refund. I reported him to Ebay by phone and through their internal message system. I indicated in my internal message that I did not want the buyer contacting me anymore. The stupid fucking bastards have now given him my phone number. After I asked that he not contact me. Fortunately, the number I have listed is my work number and not my home number. I intend to contact Ebay today and have them explain exactly why after I reported a problem with the buyer and asked that he not contact me they gave out my personal information. I want an explanation..... Anyone ever dealt with them on an issue like this? PayPal often has contact info for the seller, most likely that's where he got the number. Did you try to just ignore the guy? Are you scared of nasty emails? All over a few dollars? Ebay sent me a notice saying THEY gave him the information. As far as the "few dollars" that's not the issue at this point. That may have been the initial issue but the fact is that Ebay should not have given out my personal information AFTER being told not to. Period. |
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You could make it go away fairly easily but choose not to. Enjoy your drama. Quoted:
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I posted a thread recently about a problem I was having with a buyer on Ebay. Here It has gone from annoying to moderately serious. The buyer has been sending me emails, a few a day asking about his refund. I reported him to Ebay by phone and through their internal message system. I indicated in my internal message that I did not want the buyer contacting me anymore. The stupid fucking bastards have now given him my phone number. After I asked that he not contact me. Fortunately, the number I have listed is my work number and not my home number. I intend to contact Ebay today and have them explain exactly why after I reported a problem with the buyer and asked that he not contact me they gave out my personal information. I want an explanation..... Anyone ever dealt with them on an issue like this? PayPal often has contact info for the seller, most likely that's where he got the number. Did you try to just ignore the guy? Are you scared of nasty emails? All over a few dollars? Ebay sent me a notice saying THEY gave him the information. As far as the "few dollars" that's not the issue at this point. You could make it go away fairly easily but choose not to. Enjoy your drama. That's purely an assumption at this point. That the guy is as insistent as he is may not support that assumption..... |
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Quoted: That may have been the initial issue but the fact is that Ebay should not have given out my personal information AFTER being told not to. Period. Quoted: Quoted: Quoted: Quoted: Quoted: I posted a thread recently about a problem I was having with a buyer on Ebay. Here It has gone from annoying to moderately serious. The buyer has been sending me emails, a few a day asking about his refund. I reported him to Ebay by phone and through their internal message system. I indicated in my internal message that I did not want the buyer contacting me anymore. The stupid fucking bastards have now given him my phone number. After I asked that he not contact me. Fortunately, the number I have listed is my work number and not my home number. I intend to contact Ebay today and have them explain exactly why after I reported a problem with the buyer and asked that he not contact me they gave out my personal information. I want an explanation..... Anyone ever dealt with them on an issue like this? PayPal often has contact info for the seller, most likely that's where he got the number. Did you try to just ignore the guy? Are you scared of nasty emails? All over a few dollars? Ebay sent me a notice saying THEY gave him the information. As far as the "few dollars" that's not the issue at this point. That may have been the initial issue but the fact is that Ebay should not have given out my personal information AFTER being told not to. Period. |
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Might just be easier to pay the fucker to go away. Time/cost analysis and all that jazz +1. This. Move on. You get crazy people when you sell on Ebay. I have one now I am anticipating problems with. Messaged me after the purchase saying. "Pack with care, I hope it doesn't get damaged I shipping." I have a feeling it is going to be reported as damaged whether it is or not I won't know. |
Ebay is ran by a bunch of liberals, don't expect them to act with common sense. How far away does he live? I'd be tempted to show up at his door unannounced. 
You are dealing with a psycho, I've dealt with them on Ebay but not one that went this far. Almost constant - "hey my package didn't show up", I provide tracking proof and suddenly it's "oh well maybe my wife got the package without me knowing" and they drop the case. FSA always trying to get stuff for free. I just sold an item for $40 that ended up costing me $25 to ship to Ca (wayyyy underestimated the weight), I didn't even consider telling the buyer he owed me more money. For $15 I would have loved to just keep the thing. Contracts and agreements mean nothing to people like you are dealing with. |
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I posted a thread recently about a problem I was having with a buyer on Ebay. Here It has gone from annoying to moderately serious. The buyer has been sending me emails, a few a day asking about his refund. I reported him to Ebay by phone and through their internal message system. I indicated in my internal message that I did not want the buyer contacting me anymore. The stupid fucking bastards have now given him my phone number. After I asked that he not contact me. Fortunately, the number I have listed is my work number and not my home number. I intend to contact Ebay today and have them explain exactly why after I reported a problem with the buyer and asked that he not contact me they gave out my personal information. I want an explanation..... Anyone ever dealt with them on an issue like this? Go to his home town forum here on Arfcom and find out if somebody knows him. Talk to his friends about he is a shitbag to you and ask them to have a chat with him. That should put a stop to his bullshit. If not, get his personal contact info, call from outside line, and explain to him that his antics need to stop. This all assumes the info you provided about the transaction is factually correct. If not, all fuck be upon you. |
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+1. This. Move on. You get crazy people when you sell on Ebay. I have one now I am anticipating problems with. Messaged me after the purchase saying. "Pack with care, I hope it doesn't get damaged I shipping." I have a feeling it is going to be reported as damaged whether it is or not I won't know. Quoted:
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Might just be easier to pay the fucker to go away. Time/cost analysis and all that jazz +1. This. Move on. You get crazy people when you sell on Ebay. I have one now I am anticipating problems with. Messaged me after the purchase saying. "Pack with care, I hope it doesn't get damaged I shipping." I have a feeling it is going to be reported as damaged whether it is or not I won't know. |
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That may have been the initial issue but the fact is that Ebay should not have given out my personal information AFTER being told not to. Period. I've been using eBay for about 20 years both as a buyer and a seller. One lesson that I learned early on is that eBay isn't a real "business" per se. They don't seem to be beholden to any type of normal rules. Essentially eBay is a massive multi-billion $$ corporation that has a business model that, while legal, operates only in their best interest. I can tell you from expirience that eBay doesn't give two shits about anyone unless it's in their best interest. It's the perfect business......make billions and to fuck with the customer. You may want to contact you state AG if you feel you've been wronged but good luck. Dealing with eBay is like cutting a deal with Satan.....works for a while but sooner or later you'll pay the piper. |
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Indeed. I wouldn't allow employees to give out information they had been asked by a client/customer not to disclose. That would seem to be a reasonable policy. Quoted:
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You're not their supervisor. Indeed. I wouldn't allow employees to give out information they had been asked by a client/customer not to disclose. That would seem to be a reasonable policy. I had a customer that had an issue like this where an employee was receiving harassing phone calls at work. We just set the phone system up to route the call back to the originating number so the stalker wound up calling himself. |
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I don't know your back story or why you refuse to refund this buyer, but this is exactly why I put a false telephone number for my contact info on Egay. I also cancelled the checking account that PayPal used to make my account "certified" or confirmed, or whatever. Those fuckers can essentially steal money from your checking account at will.
Now that EBay and PayPal are "seperate" companies, getting help with funds when you've been ripped off is a fucking nightmare. IMO they're encouraging harassing behavior like that exhibited by your buyer, because they refuse to step in and get involved. |
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You could make it go away fairly easily but choose not to. Enjoy your drama. Quoted:
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I posted a thread recently about a problem I was having with a buyer on Ebay. Here It has gone from annoying to moderately serious. The buyer has been sending me emails, a few a day asking about his refund. I reported him to Ebay by phone and through their internal message system. I indicated in my internal message that I did not want the buyer contacting me anymore. The stupid fucking bastards have now given him my phone number. After I asked that he not contact me. Fortunately, the number I have listed is my work number and not my home number. I intend to contact Ebay today and have them explain exactly why after I reported a problem with the buyer and asked that he not contact me they gave out my personal information. I want an explanation..... Anyone ever dealt with them on an issue like this? PayPal often has contact info for the seller, most likely that's where he got the number. Did you try to just ignore the guy? Are you scared of nasty emails? All over a few dollars? Ebay sent me a notice saying THEY gave him the information. As far as the "few dollars" that's not the issue at this point. You could make it go away fairly easily but choose not to. Enjoy your drama. I would change my number and email address before I gave him even $.50. He did nothing wrong why feed this guy what he wants? Or if they ONLY wanted to ban "high capacity magazines" would you also cave to that since it's just easier and I can always carry a spare mag......... Sometimes it's not about the actual value or reason, if you are right you are right - at what point is OK to be taken advantage of and at what point isn't it OK? |
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+1. This. Move on. You get crazy people when you sell on Ebay. I have one now I am anticipating problems with. Messaged me after the purchase saying. "Pack with care, I hope it doesn't get damaged I shipping." I have a feeling it is going to be reported as damaged whether it is or not I won't know. Quoted:
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Might just be easier to pay the fucker to go away. Time/cost analysis and all that jazz +1. This. Move on. You get crazy people when you sell on Ebay. I have one now I am anticipating problems with. Messaged me after the purchase saying. "Pack with care, I hope it doesn't get damaged I shipping." I have a feeling it is going to be reported as damaged whether it is or not I won't know. List things as parts or non-working whenever possible. |
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I think i'm going to start a thread on the idiots that use ebay and blame the site for their inability to handle any given situation.
here's the way it works... you screwed up by letting it get this far. shipping is $X.XX, it was shown on the listing. that's the cost of shipping, my packaging of the item, driving to the USPS, standing in line, and then coming home afterwards. and since I stood in line for 40 minutes the day I shipped it, I should have added $20 to the shipping cost. you got off easy.. |
| You should really start to think if a few dollars has been worth all this time and effort. What point are you trying to prove here and to who? You have wasted probably way more money than the few dollars in just your time alone, and for what? To teach these guys some lesson? I think you're the one getting schooled right now. Have you ever heard the expression "pick your battles"? Refund them the few dollars and move the fuck on, and stop posting this weak ass drama llama shit in here. |
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Indeed. I wouldn't allow employees to give out information they had been asked by a client/customer not to disclose. That would seem to be a reasonable policy. Quoted:
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You're not their supervisor. Indeed. I wouldn't allow employees to give out information they had been asked by a client/customer not to disclose. That would seem to be a reasonable policy. And exactly what the fuck are you going to do about it? Threaten to sue? It's EBay, they can buy you, your neighbors, and your family. You aren't going to fuck with them, you're not even a blip on their radar. Let me guess, you're going to quit and close up your accounts? That will teach them. Pay the $1.60 and be done with it, quit being retarded. Be smarter the next time you choose your hill to die on. |
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Might just be easier to pay the fucker to go away. Time/cost analysis and all that jazz I doubt he is going to go away after that.... Dude is probably some weird fucker..... If he is going through all that for a few dollars, he has some serious issues..... |
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Quoted: Recently I have sold a few things on Ebay. One item was a set of really expensive RCBS custom reloading dies. The winning bid was for less than half of what a new set would cost, dies were in excellent condition. I send the dies out in a small flat rate box. $6.80. Ebay charges 10% on the cost of shipping so my actual cost was $7.48. The fucking asshole actually wanted me to refund him $1.20 because I charged him $8 to ship. Really? You spend $87 on some Goddamn dies you got for well under half price and you're going to piss and moan over a fucking $1? When I explained to him that my "shipping profit" due to Ebay charging a fee on shipping was exactly FIFTY TWO FUCKING CENTS his reply was, "Well, I normally just eat that"......I got something for you to fucking eat bitch..... Another asshole bought a custom knife. Paid $272 for it. Actual shipping cost was $13.45, I billed $16. Add in the Ebay 10% and my cost to ship was $14.75.....Get an email wanting a refund on part of the shipping.......bunch of fucking cunts. Like the fucking listing doesn't tell them EXACTLY how much the total cost is to them BEFORE they even bid? They're so fucking broke dick they have to whine over a fucking $1.50 on a nearly $300 purchase? Maybe instead of buying custom knives on the internet you should sit your ass down on the corner and sell rotten fucking apple cores to make a living you low rent motherfucker..... What the fuck is wrong with people? Goddamn broke ass fucking losers. So the buyer is hounding you for a $1.50 refund? |
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I think i'm going to start a thread on the idiots that use ebay and blame the site for their inability to handle any given situation. here's the way it works... you screwed up by letting it get this far. shipping is $X.XX, it was shown on the listing. that's the cost of shipping, my packaging of the item, driving to the USPS, standing in line, and then coming home afterwards. and since I stood in line for 40 minutes the day I shipped it, I should have added $20 to the shipping cost. you got off easy.. This. Shipping cost is not the same as the amount of stamps on the package. |
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for a couple of bucks, I am getting some great drama reading this. Thanks OP, you are a cheap turd. Enjoy the stalker you got at a premium price. The buyer is the one being a cheap turd, expecting the seller to find a box, bubble wrap, tape for free, then drive to the post office and stand in line for free. |
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Let me ask this - with the way you have your auctions set up, couldn't you overstate the estimated size or weight of the package to increase the shipping quote shown to the buyer netting you a couple extra bucks on each transaction? That way the buyer thinks they're getting charged objectively based on actual shipping? The risk is that buyers notice that you paid less than he paid you for shipping.
One could argue that he knew the shipping before he bid. On the other hand, he could argue your shipping terms were to charge actual shipping not a flat amount because you used shipping calculator and ultimately you overcharged. Maybe that's what he thinks is going on and why he's so pissed. |