Posted: 11/2/2015 8:54:33 PM EDT
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Placed an order this past thursday, and apparently because my shipping address was different than my billing address it flagged the order and they wouldn't process it until I called them and told them my bank the card is from and the banks toll free number.
Anybody ever have this happen? Kind of annoying they let it sit for two days before calling me about it. I've had nothing but good experiences there in the past and they were very helpful when I called, but is it normal for companies to flag orders with different shipping and billing addresses? Like I said not ripping on them at all, just wondering why this happens and the purpose of it since it stalled my order for two days now. |
so true.They always get it to you though.
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Using stolen cards to have something shipped to a different address is a regular occurrence, flagging and order for differing addresses is just fraud protection This. Credit Cards companies are tired of paying out on fraudulent charges and are pushing more and more of the fraud responsibility on the vendors. It sucks for the consumer, but I look at it as them being cautious and erring on the side of caution. Of all the things that can delay an order, them wanting to make sure it's really me ordering on my card is one I don't mind dealing with. |
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This. Credit Cards companies are tired of paying out on fraudulent charges and are pushing more and more of the fraud responsibility on the vendors. It sucks for the consumer, but I look at it as them being cautious and erring on the side of caution. Of all the things that can delay an order, them wanting to make sure it's really me ordering on my card is one I don't mind dealing with. Quoted:
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Using stolen cards to have something shipped to a different address is a regular occurrence, flagging and order for differing addresses is just fraud protection This. Credit Cards companies are tired of paying out on fraudulent charges and are pushing more and more of the fraud responsibility on the vendors. It sucks for the consumer, but I look at it as them being cautious and erring on the side of caution. Of all the things that can delay an order, them wanting to make sure it's really me ordering on my card is one I don't mind dealing with. that's a valid point, as I said earlier I'm not mad at PSA, quite happy with their response once I called. I guess it was a pretty expensive order too.... 
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Quoted:
Placed an order this past thursday, and apparently because my shipping address was different than my billing address it flagged the order and they wouldn't process it until I called them and told them my bank the card is from and the banks toll free number. Anybody ever have this happen? Kind of annoying they let it sit for two days before calling me about it. I've had nothing but good experiences there in the past and they were very helpful when I called, but is it normal for companies to flag orders with different shipping and billing addresses? Like I said not ripping on them at all, just wondering why this happens and the purpose of it since it stalled my order for two days now. Yes. This is done to prevent crooks from stealing stuff with your credit card info. Did you thank PSA? |
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Eh, not even card companies have all their stuff on the same page. I had a card compromised recently, useage was for online stuff so some sight somewhere got hacked most likely. Anyway, I got an automated text soon as the card company felt there was an issue. I was online so no biggy to check online and yup had some fraud charges. I called the company and they flagged the fraud charges, froze the card, cancelled that card number and got a new one on its ways. Sounds great and I was impressed. Til 8am the next day when I get an automated call about fraudulent charges on my card. It went to voice mail. I checked and it was just a day late automated message. Same phone number as text went to the day before as well. As for psa, never had an issue but I ordered during heavy order times and knew what I got into and wanted the items and they showed up a whole lot quicker than I expected. Lots of stuff changed for vendors of credit cards recently, lots of talk about having to update card readers in stores or the store would be liable for fraud charges and lots of companies have been upgrading cards even if the card is not near expiration. Lots of people getting chipped cards sent to them even if the current card has a year or more of time left before it expires. |
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Both me and the wife have had different cards compromised within the past 6 months. I asked the bank if there was an increase in theft or if we had been lucky for years. She said we had just been lucky. Her cc company called and notified her. I otoh had to call the back about the fraudulent charges,,,
I'm glad they do check things like this. |
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Quoted: Placed an order this past thursday, and apparently because my shipping address was different than my billing address it flagged the order and they wouldn't process it until I called them and told them my bank the card is from and the banks toll free number. Anybody ever have this happen? Kind of annoying they let it sit for two days before calling me about it. I've had nothing but good experiences there in the past and they were very helpful when I called, but is it normal for companies to flag orders with different shipping and billing addresses? Like I said not ripping on them at all, just wondering why this happens and the purpose of it since it stalled my order for two days now. |
As someone who had a $2K fraudulent charge on my credit card and didn't know until I received my statement (credit card was always in my physical possession) I would have appreciated if the vendor had questioned the billing address being different from the shipping address 
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Happened once to me. I ordered an Aimpoint Pro and its an ITAR controlled item, so I had to call and verify with them. No big deal for me. Quoted:
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Placed an order this past thursday, and apparently because my shipping address was different than my billing address it flagged the order and they wouldn't process it until I called them and told them my bank the card is from and the banks toll free number. Anybody ever have this happen? Kind of annoying they let it sit for two days before calling me about it. I've had nothing but good experiences there in the past and they were very helpful when I called, but is it normal for companies to flag orders with different shipping and billing addresses? Like I said not ripping on them at all, just wondering why this happens and the purpose of it since it stalled my order for two days now. ah could be my case too, I got an aimpoint H-1 |
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I tried to order a 5000 dollar laptop from Sager and they wanted to conference me in with my bank to verify funds were in there before they started building the laptop.
That's great and I understand fraud bites hard at that level, but it was friday afternoon and I'm east coast, they're west. Yeah, that laptop wasn't being approved till monday. I had them cancel the order and went to Best Buy where I bought the top end Macbook Pro and saved 1500 dollars. |
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This. PSA is a great company, but shipping is historically slow. Quoted:
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If you are upset over 2 days, you probably should not have ordered from PSA to begin with. This. PSA is a great company, but shipping is historically slow. And thank goodness they are slow! I had them send a lower to a pawn shop ffl in my town. Used the recommended ffls on the PSA site. I never used them before but my ffl had recently passed I waited a couple of days and thought I'd better drive by the ffl and give them a heads up. They went out of business! Got home and luckily they answered right away and hadn't shipped yet |
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Quoted:
Placed an order this past thursday, and apparently because my shipping address was different than my billing address it flagged the order and they wouldn't process it until I called them and told them my bank the card is from and the banks toll free number. Anybody ever have this happen? Kind of annoying they let it sit for two days before calling me about it. I've had nothing but good experiences there in the past and they were very helpful when I called, but is it normal for companies to flag orders with different shipping and billing addresses? Like I said not ripping on them at all, just wondering why this happens and the purpose of it since it stalled my order for two days now. It's happened to me with AIM and Sportsmans Guide. Small inconvenience. I'm actually glad they care enough to not just blindly charge every card that comes their way. |
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I just ordered from them the first time a few weeks ago. Different bill and ship. No issues. Had the stuff (16" FN made gov't profile middy barrel) in a week. Very well packed also.
BTW, this is a GREAT barrel. It cloverleafs at 25 (initial sight in) and is well under 1" at 100 with 55 Nosler BTs. |
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I just ordered from them the first time a few weeks ago. Different bill and ship. No issues. Had the stuff (16" FN made gov't profile middy barrel) in a week. Very well packed also. BTW, this is a GREAT barrel. It cloverleafs at 25 (initial sight in) and is well under 1" at 100 with 55 Nosler BTs. how much was it? I recently got a ballistic advantage gov't profile middy barrel for my first build, got it stupid cheap |
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Some sites won't let you have stuff shipped to other than the billing address until you've ordered some arbitrary number of times. Like 4 or 5.
I think Mid South and Butch's both have that policy. I don't know about PSA, I've ordered enough that they ship it to my work address. |