Posted: 10/8/2015 9:04:08 PM EDT
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So I recently purchased a Mossberg 930 JM Pro after borrowing one at my last couple of 3 gun matches. I'm a college student so I did not want to spend much on a shotgun and this one fit the bill. I got the gun through Buds and all was well. Well unfortunately I overlooked the fact that the vent rib was crooked and didn't line up with the receiver. I emailed Mossberg with pictures and explained the issue. I also mentioned that I had a match this Sunday. On Tuesday I received an email saying they would replace it and to my surprise I came home to a new barrel today. Pretty impressed with CS so far.
I'm not affiliated with Mossberg just like to spread a positive review with any CS in our hobby! Required crappy cell pic below 
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Quoted:
Do you have to send the old barrel back? If not any way to fix it and keep it as a spare? That's cool that they sent you a new barrel so fast. Yeah they included a label to ship the old one back. It's not super important to have the vent rib line up perfectly and I have seen many other shotguns with it not, but for a 600 dollar gun I wanted to see what they would do about it. |
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Good to know. Now that remington sucks, if I need a new shotgun...mossburg seems to be the ticket for a domestic product. I'd sure like a SLP, but I don't want to deal with all the crap that goes into dealing with an imported shotgun. (for my uses, at least). Yeah, I know I bought a cheap shotgun compared to what else is out there but this customer service makes me feel a lot better about it. Maybe one day I can afford a highly modified M2 for 3 gun. |
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they do have good service after the sales! Lost a spring for the feed tube (installing a plug the morning of a hunt  ), mailed it no cost. Another time I bought a used one of their crappy O/U's. Had some problems, replaced it with a new one. Can't beat that
Makes me have more confidence when it comes to settling
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Quoted: Makes me have more confidence when it comes to settling Quoted: Quoted: they do have good service after the sales! Lost a spring for the feed tube (installing a plug the morning of a hunt ), mailed it no cost. Another time I bought a used one of their crappy O/U's. Had some problems, replaced it with a new one. Can't beat thatMakes me have more confidence when it comes to settling |
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I have an older 930 field model (when they first came out), it's been flawless for quite a few years and quite a few baths of pond water. Fit and finish is meh, but damn if it doesn't work Quoted:
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they do have good service after the sales! Lost a spring for the feed tube (installing a plug the morning of a hunt ), mailed it no cost. Another time I bought a used one of their crappy O/U's. Had some problems, replaced it with a new one. Can't beat that
Makes me have more confidence when it comes to settling I will admit the fit and finish leaves a little to be desired but it is on par for what I expected out of an entry level gun. |
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What were they recalled for? Quoted:
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I need to send the barrel on SPX930 back. There was a huge replacement back in the day. They said send in the current one and they'll send out a new one. Never got around to it.  What were they recalled for? I don't know if it was a recall, but the front sight posts weren't straight. |