Posted: 9/28/2015 2:18:40 PM EDT
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First, I did turn off the "find my iPhone" feature on my 5 before I erased it and sold it. What I didn't do was sign out of iCloud. But, I did go to my iCloud account and remove the phone from my account.
Buyer is having problems with the phone, saying it needs a password or something. I gave buyer the passcode I used on the phone but still no luck. I'm probably going to have to give money back for the phone. How can I get this thing to where I can sell it? Please help! |
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Working link: https://support.apple.com/en-us/HT201351 |
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Bad link FIFY https://support.apple.com/en-us/HT201351 |
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https://support.apple.com/en-us/HT201351 If you no longer have your iOS device
If the steps above weren't completed and you no longer have your device, use these steps: Ask the new owner to erase all content and settings using the above steps. If you're using iCloud and Find My iPhone on the device, sign in to icloud.com/find, select the device, and click Erase. After the device has been erased, click Remove from Account. If you can't follow either of the above steps, change your Apple ID password. This won't remove personal information that's stored on your old device, but it will prevent the new owner from deleting your information from iCloud. If you're switching to a non-Apple phone, deregister iMessage. If you're using Apple Pay, you can remove your credit or debit cards at iCloud.com. Choose Settings to see which devices are using Apple Pay, then click the device. Next to Apple Pay, click Remove. |