Posted: 9/13/2014 12:15:36 PM EDT
|
I have an older S-O 1/2 in. breaker bar that I was using to try and loosen a bolt on my dozer and ended up twisting the drive head slightly. Does snap-on have a free replacement warranty like Craftsman?
None of my other s-o tools have ever failed before so I've never had to deal with this before. |
|
Quoted:
I have an older S-O 1/2 in. breaker bar that I was using to try and loosen a bolt on my dozer and ended up twisting the drive head slightly. Does snap-on have a free replacement warranty like Craftsman? None of my other s-o tools have ever failed before so I've never had to deal with this before. Yes. They will rebuild it if they have the parts, or replace it. The driver I used would do it on the spot. If he had to order parts he would replace it on the spot with the same tool, or a better one. I have had Snap-On warranty 5 taps. 
That blew my mind. |
|
Quoted:
I send them an email describing what happened and the tool part#, they send me a new tool and don't even bother sending me an RMA for the busted one. Good customer service. Since I buy my stuff online, I suppose they have a record of what I've bought. Do you have a part number for a Modis? 
|
|
Quoted:
Nope. Broke a 1/2 breaker bar last week. No marks and no bend. Broke the head stright off. Snap on guy came by and ordered a new head. Free of charge. Quoted:
Quoted:
Did the long ass piece of pipe leave a mark? Nope. Broke a 1/2 breaker bar last week. No marks and no bend. Broke the head stright off. Snap on guy came by and ordered a new head. Free of charge. Y'all break breaker bars? Y'all some string motherfuckers. |