Posted: 11/12/2002 8:28:04 PM EDT
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Anyone here in the appliance repair field. My 8 yr old Whirlpool dishwasher stopped working tonight. It appears that the timer is bad. It just kept running in the rinse cycle and the knob wasn't moving. When I turned it off the bottom is full of water and I can't get it to drain? Any ideas? Repair costs? Thanks, Scot |
| Some of those Whirlpools/Kenmores are notorious for shearing the teeth off the plastic pump impeller. To inspect it, take the bottom sprayer off (one nut, IIRC) and remove the plastic housing below it (4 stainless screws, IIRC). If the teeth are broken, you can get an impeller replacement kit that also includes new seals from most appliance parts stores, including Sears. |
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DONT START TAKING THAT IMPELLER HOUSING APART!!! You will lose shims and shit then you are f*cked. If the timer got stuck in one cycle, advance the timer CLOCKWISE one click at a time until the motor reverses and goes into drain mode. SECOND, Check to see that your bank of selector switches are not all pushed in at the same time...doing this will cause the timer to stall as well (Someone may have leaned on it and caused all buttons to push in) E-Mail me if you have anymore questions... if it STILL doesnt work right, get me a model # from your machine (inside door left hand side) and I can pull it up and help you more. DrFrige (aka DrDishwasher) |
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Thanks DrFridge, That worked, dishwasher is now drained. It still does not go through the cycles though. Any ideas on how to fix this? If it's the timer, is it easy to fix? Parts cost? Typical repair cost so I don't get screwed? Whirlpool Model # DU8700XB-0 Did I mention how much this site kicks a$$. The members are always helpful. Thanks again. Scot |
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sounds like a timer... they can run between 50.00 and 80.00. and you made sure that all your selector buttons are working right?? If you have a rinse and hold cycle try that and see if the timer advances. just to make sure. Remember that a lot of these appliance parts houses will not accept a return an electrical component. So if the part you replaced was not the problem, you now have a spare. |
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DrFridge! Help! We have a 2.5 yr old Frigidaire Ultra-Quiet II model that stopped cleaning effectively. Apparently the pump and motor is a one-piece assembly and the impeller has wallowed out the housing so it wont pump it up to correct pressure. here's the question... The dishwasher was about $230, the new pump assembly from a local dealer is $200. This seems totally nuts to me, but one other place I called said it was about the same price. In this case it just makes more sense to go buy another one and throw this one away, but it seem ridiculous to me. Any opinions from the expert? Thanks! |
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Don't forget to check in your area for appliance junk yards and parts houses. I have had to fix a washer, dryer, and stove a few times(different ones), and these places make it cheaper to do it yourself. All you need is the model and the part you need to replace and most will have it. The parts houses usually even stock the tools you need for some of these jobs. |
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Quoted: DrFridge! Help! We have a 2.5 yr old Frigidaire Ultra-Quiet II model that stopped cleaning effectively. Apparently the pump and motor is a one-piece assembly and the impeller has wallowed out the housing so it wont pump it up to correct pressure. here's the question... The dishwasher was about $230, the new pump assembly from a local dealer is $200. This seems totally nuts to me, but one other place I called said it was about the same price. In this case it just makes more sense to go buy another one and throw this one away, but it seem ridiculous to me. Any opinions from the expert? Thanks! The answer is: BITCH!!!! Bitch like hell to Frigidaire that this is ridiculous that a pump and motor assy is bad within the first three years? My experience is that if you complain to the manufacturer they will work out a deal with you (if they are honorable) and if they are great they will pick up the tab for the whole repair. they may just pick up parts cost which is a good (and fair) deal. Unless you were washing nails or screws in there that may have torn that unit up. Frigidaire was bought up by Electrolux so the quality has gone up. I would give that a try. Friend of mine has a Frigidaire DW and they did right by him, so you may have good luck as well. RULE OF THUMB: Parts are VERY inexpensive to the manufacturer... so inexpensive it will piss you off if you found out what the parts cost base is. So manufacturers may be willing to give up a part that costs nickels for them to make just to get a good name (read as "write off as advertising expense") I used to work as a technical advisor at a high end appliance manufacturer so I know what goes on behind the scenes...its scary. |
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Quoted: DONT START TAKING THAT IMPELLER HOUSING APART!!! You will lose shims and shit then you are f*cked. IIRC, the shims are under the impeller, not the housing. Pretty hard to lose unless you remove the impeller. The replacement kit include new ones anyway. TRUE. HOWEVER, First of all it didnt sound like that was his problem and second, Why dig into something that doesnt need digging into, besides Whirlpool sells the pump and motor as one complete assy. No hassles, No headaches. |
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TRUE. HOWEVER, First of all it didnt sound like that was his problem The last time I put in an impeller kit, it was for EXACTLY the problem [b] Bushmaster-M4gery[/b] described. Whirlpool sells the pump and motor as one complete assy. Impeller kit: Under $20 the last time I bought it. Pump assembly: Big Bucks (as [b]Observer[/b] can attest!). Installation time: about the same either way. Which would YOU rather pay? Sheesh. These "screwdriver mechanics"... |