[ARCHIVED THREAD] - Remotely Connecting To A Work Server (Page 1 of 2)
Posted: 7/22/2013 11:20:43 AM EDT
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Ok Lads. I need to access my work desktop computer AND our company quickbooks files from my work laptop while i'm at home or traveling.
I know it can be done because the other manager has it set up. My IT guy we use now is too busy to help me. What do I need to do on my laptop to make this happen? Do I need to anything on my work desktop also? Can I do it without the help of the IT guy? He has all the admin clearance. It's a small town and he is swamped. He basically only answers emergency calls now like when the server shuts completely down and denies access to everyone. |
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Quoted:
Ok Lads. I need to access my work desktop computer AND our company quickbooks files from my work laptop while i'm at home or traveling. I know it can be done because the other manager has it set up. My IT guy we use now is too busy to help me. What do I need to do on my laptop to make this happen? Do I need to anything on my work desktop also? There are ways to do it, but i'd check with your IT guy to make sure you're not violating company policy before proceeding with anything on your own. That being said... logmein.com Create account, register computer, remote in from anywhere. |
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There are ways to do it, but i'd check with your IT guy to make sure you're not violating company policy before proceeding with anything on your own. That being said... logmein.com Create account, register computer, remote in from anywhere. Quoted:
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Ok Lads. I need to access my work desktop computer AND our company quickbooks files from my work laptop while i'm at home or traveling. I know it can be done because the other manager has it set up. My IT guy we use now is too busy to help me. What do I need to do on my laptop to make this happen? Do I need to anything on my work desktop also? There are ways to do it, but i'd check with your IT guy to make sure you're not violating company policy before proceeding with anything on your own. That being said... logmein.com Create account, register computer, remote in from anywhere. Ok, i'll try that. I didn't know you just had to find a program for it. I'm a partner in the company so i'm not worried about policy. |
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Ok, i'll try that. I didn't know you just had to find a program for it. I'm a partner in the company so i'm not worried about policy. Quoted:
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Ok Lads. I need to access my work desktop computer AND our company quickbooks files from my work laptop while i'm at home or traveling. I know it can be done because the other manager has it set up. My IT guy we use now is too busy to help me. What do I need to do on my laptop to make this happen? Do I need to anything on my work desktop also? There are ways to do it, but i'd check with your IT guy to make sure you're not violating company policy before proceeding with anything on your own. That being said... logmein.com Create account, register computer, remote in from anywhere. Ok, i'll try that. I didn't know you just had to find a program for it. I'm a partner in the company so i'm not worried about policy. Okiedokie :) Logmein should work just fine then. |
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Pretty sure you are going to have a difficult time without help from your IT group. Due to what sounds like sensitive financial information I would be surprised if you could do this easily, at least I hope you wouldn't.
That being said....teamviewer I think would work. |
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Ok, i'll try that. I didn't know you just had to find a program for it. I'm a partner in the company so i'm not worried about policy. Quoted:
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Ok Lads. I need to access my work desktop computer AND our company quickbooks files from my work laptop while i'm at home or traveling. I know it can be done because the other manager has it set up. My IT guy we use now is too busy to help me. What do I need to do on my laptop to make this happen? Do I need to anything on my work desktop also? There are ways to do it, but i'd check with your IT guy to make sure you're not violating company policy before proceeding with anything on your own. That being said... logmein.com Create account, register computer, remote in from anywhere. Ok, i'll try that. I didn't know you just had to find a program for it. I'm a partner in the company so i'm not worried about policy. Parnter or not, if I were your IT guy I'd have words for you if you remoted into the network without my knowledge. It can be a compliance issue. |
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Peep dis... As a non-techie partner in the company, you should be very concerned from a $ecurity perspective if you're able to set up your own remote access through the firewall. THR nails it right here, if you with NO tech background can do it yourself what do think someone who works in the field and maybe specializes in IT infrastructure security would be able to get into???? |
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Ask your IT guy for the VPN install information and client. The outside world should never see your desktop computer much less be able to connect to it. A secure VPN creates a special network to connect your laptop to the corporate network, only then should you be able to remote into your machine. Also to be a secure network the firewall should block all 3rd party communication software. It sounds like you are in a small company so it might be that none of this is in place. If the IT guy is too busy then go ask the other manager how he connects. If it is through a VPN then it should be pretty easy for you to setup.
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Ask your IT guy for the VPN install information and client. The outside world should never see your desktop computer much less be able to connect to it. A secure VPN creates a special network to connect your laptop to the corporate network, only then should you be able to remote into your machine. Also to be a secure network the firewall should block all 3rd party communication software. It sounds like you are in a small company so it might be that none of this is in place. If the IT guy is too busy then go ask the other manager how he connects. If it is through a VPN then it should be pretty easy for you to setup. VPN sounds familiar. Just tried logmein.com and it doesn't work. How would I go about finding this VPN info, is it possible without him? I've been trying to get him to do this for 18 months and i'm tired of waiting. I'm never in the office when he's here so I never get it done. |
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Quoted: Ok Lads. I need to access my work desktop computer AND our company quickbooks files from my work laptop while i'm at home or traveling. Why not take a break from work? I know it can be done because the other manager has it set up. My IT guy we use now is too busy to help me. Why not run it to someone important enough to re prioritize the IT guy's tasks? What do I need to do on my laptop to make this happen? Do I need to anything on my work desktop also? Yes, probably, but you are also probably committing a crime and opening up business-killing security holes if you do this on your own. What's your job and your freedom worth to you? Can I do it without the help of the IT guy? He has all the admin clearance. It's a small town and he is swamped. He basically only answers emergency calls now like when the server shuts completely down and denies access to everyone. This is a management problem, not an IT problem. Tell your MANAGERS to get off their asses and hire someone, or buy more IT services and get done what needs to get done, or it seems like your managers have decided to take the productivity loss of not having you logged in from where you are. Edit: Being a partner, you can't authorize some funds to be paid to someone to do it properly? Seriously? You expect us to believe that? "Rules dont apply to me cuz I am important" and "But I can't spend a few hundred bux for a guy to help me" BOTH apply in this situation? How do we know you aren't going to go in and go rogue on the company with our help?
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I would never do this unauthorized. You are asking for big trouble. Your best bet is to get the management to sign off on you getting help from an IT service somewhere, and then pay them to come up with a plan for you to get this done. Edit: Being a partner, you can't authorize some funds to be paid to someone to do it properly? Seriously? You expect us to believe that? "Rules dont apply to me cuz I am important" and "But I can't spend a few hundred bux for a guy to help me" BOTH apply in this situation? How do we know you aren't going to go in and go rogue on the company with our help? Quoted:
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Ok Lads. I need to access my work desktop computer AND our company quickbooks files from my work laptop while i'm at home or traveling. Why not take a break from work? I know it can be done because the other manager has it set up. My IT guy we use now is too busy to help me. Why not run it to someone important enough to re prioritize the IT guy's tasks? What do I need to do on my laptop to make this happen? Do I need to anything on my work desktop also? Yes, probably, but you are also probably committing a crime and opening up business-killing security holes if you do this on your own. What's your job and your freedom worth to you? Can I do it without the help of the IT guy? He has all the admin clearance. It's a small town and he is swamped. He basically only answers emergency calls now like when the server shuts completely down and denies access to everyone. This is a management problem, not an IT problem. Tell your MANAGERS to get off their asses and hire someone, or buy more IT services and get done what needs to get done, or it seems like your managers have decided to take the productivity loss of not having you logged in from where you are. Edit: Being a partner, you can't authorize some funds to be paid to someone to do it properly? Seriously? You expect us to believe that? "Rules dont apply to me cuz I am important" and "But I can't spend a few hundred bux for a guy to help me" BOTH apply in this situation? How do we know you aren't going to go in and go rogue on the company with our help? There is no one else around to do it and need to set it up before I leave for a trip late tonight. If you don't want to help then don't help. I'm just trying to figure out how to get this done because I live in the middle of no where and I need it. It's not like I just call another tech guy and he comes over, there are no other tech guys. The money isn't a problem, it's the fact that the guy doesn't have time to do it. All I want is access to what I already have access to, quickbooks and the folders on my personal desktop. If there isn't a way you can tell me to do that that you feel comfortable with then don't tell me. |
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Quoted: VPN sounds familiar. Just tried logmein.com and it doesn't work. How would I go about finding this VPN info, is it possible without him? I've been trying to get him to do this for 18 months and i'm tired of waiting. I'm never in the office when he's here so I never get it done. Quoted: Quoted: Ask your IT guy for the VPN install information and client. The outside world should never see your desktop computer much less be able to connect to it. A secure VPN creates a special network to connect your laptop to the corporate network, only then should you be able to remote into your machine. Also to be a secure network the firewall should block all 3rd party communication software. It sounds like you are in a small company so it might be that none of this is in place. If the IT guy is too busy then go ask the other manager how he connects. If it is through a VPN then it should be pretty easy for you to setup. VPN sounds familiar. Just tried logmein.com and it doesn't work. How would I go about finding this VPN info, is it possible without him? I've been trying to get him to do this for 18 months and i'm tired of waiting. I'm never in the office when he's here so I never get it done. So find an escalation path through your management. |
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So find an escalation path through your management. Quoted:
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Ask your IT guy for the VPN install information and client. The outside world should never see your desktop computer much less be able to connect to it. A secure VPN creates a special network to connect your laptop to the corporate network, only then should you be able to remote into your machine. Also to be a secure network the firewall should block all 3rd party communication software. It sounds like you are in a small company so it might be that none of this is in place. If the IT guy is too busy then go ask the other manager how he connects. If it is through a VPN then it should be pretty easy for you to setup. VPN sounds familiar. Just tried logmein.com and it doesn't work. How would I go about finding this VPN info, is it possible without him? I've been trying to get him to do this for 18 months and i'm tired of waiting. I'm never in the office when he's here so I never get it done. So find an escalation path through your management. I'm not even sure what that means to be completely honest, and i'm a manager so I doubt we have that. 
Well fuck, sounds like i'm out of luck. I'll have to just get by like I have been. I figured there was some relatively easy secure way to do it if I already have access to the server. |
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VPN sounds familiar. Just tried logmein.com and it doesn't work. How would I go about finding this VPN info, is it possible without him? I've been trying to get him to do this for 18 months and i'm tired of waiting. I'm never in the office when he's here so I never get it done. Quoted:
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Ask your IT guy for the VPN install information and client. The outside world should never see your desktop computer much less be able to connect to it. A secure VPN creates a special network to connect your laptop to the corporate network, only then should you be able to remote into your machine. Also to be a secure network the firewall should block all 3rd party communication software. It sounds like you are in a small company so it might be that none of this is in place. If the IT guy is too busy then go ask the other manager how he connects. If it is through a VPN then it should be pretty easy for you to setup. VPN sounds familiar. Just tried logmein.com and it doesn't work. How would I go about finding this VPN info, is it possible without him? I've been trying to get him to do this for 18 months and i'm tired of waiting. I'm never in the office when he's here so I never get it done. No, you need him. |
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No, you need him. Quoted:
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Ask your IT guy for the VPN install information and client. The outside world should never see your desktop computer much less be able to connect to it. A secure VPN creates a special network to connect your laptop to the corporate network, only then should you be able to remote into your machine. Also to be a secure network the firewall should block all 3rd party communication software. It sounds like you are in a small company so it might be that none of this is in place. If the IT guy is too busy then go ask the other manager how he connects. If it is through a VPN then it should be pretty easy for you to setup. VPN sounds familiar. Just tried logmein.com and it doesn't work. How would I go about finding this VPN info, is it possible without him? I've been trying to get him to do this for 18 months and i'm tired of waiting. I'm never in the office when he's here so I never get it done. No, you need him. Ok, thanks for the help anyway. I'm am dissapoint. 
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Maybe VNC will work if you have network access. Only if there is a VNC server running on whatever he wants to connect to, and the port is open to the world in the firewall/ router. What it all boils down to is a 99% chance he is not going to connect to to anything without the IT guy getting off his ass. |
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this. put an add on CL for a new IT guy then forward it to your current IT guy. Quoted:
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I don't understand how a partner in a company cannot get his own IT guy to set up remote access. this. put an add on CL for a new IT guy then forward it to your current IT guy. This FTW! Make sure duties include helping management connect to network infrastructure remotely. 
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Quoted: Ok, thanks for the help anyway. I'm am dissapoint. Quoted: Quoted: Quoted: Quoted: Ask your IT guy for the VPN install information and client. The outside world should never see your desktop computer much less be able to connect to it. A secure VPN creates a special network to connect your laptop to the corporate network, only then should you be able to remote into your machine. Also to be a secure network the firewall should block all 3rd party communication software. It sounds like you are in a small company so it might be that none of this is in place. If the IT guy is too busy then go ask the other manager how he connects. If it is through a VPN then it should be pretty easy for you to setup. VPN sounds familiar. Just tried logmein.com and it doesn't work. How would I go about finding this VPN info, is it possible without him? I've been trying to get him to do this for 18 months and i'm tired of waiting. I'm never in the office when he's here so I never get it done. No, you need him. Ok, thanks for the help anyway. I'm am dissapoint. You need to ask the other manager about it. If he has the VPN client and the connection info that is all you need. It would take less than 5 minutes to set that up. That is assuming the VPN is configured to use your regular user account. If it is a stand alone configuration then the IT guy will have to create a login for you. |
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You need to ask the other manager about it. If he has the VPN client and the connection info that is all you need. It would take less than 5 minutes to set that up. That is assuming the VPN is configured to use your regular user account. If it is a stand alone configuration then the IT guy will have to create a login for you. Yep, start with the other manager that has access from home, ask him how he is doing it, then you have a more details question for IT. |
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Ok, i'll try that. I didn't know you just had to find a program for it. I'm a partner in the company so i'm not worried about policy. Quoted:
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Ok Lads. I need to access my work desktop computer AND our company quickbooks files from my work laptop while i'm at home or traveling. I know it can be done because the other manager has it set up. My IT guy we use now is too busy to help me. What do I need to do on my laptop to make this happen? Do I need to anything on my work desktop also? There are ways to do it, but i'd check with your IT guy to make sure you're not violating company policy before proceeding with anything on your own. That being said... logmein.com Create account, register computer, remote in from anywhere. Ok, i'll try that. I didn't know you just had to find a program for it. I'm a partner in the company so i'm not worried about policy. You are a partner and you need access to the company computers for work but the IT guy has no time for you? Is everyone but the janitor partners? Sounds all fucked up to me |
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I would never do this unauthorized. You are asking for big trouble. Your best bet is to get the management to sign off on you getting help from an IT service somewhere, and then pay them to come up with a plan for you to get this done. Edit: Being a partner, you can't authorize some funds to be paid to someone to do it properly? Seriously? You expect us to believe that? "Rules dont apply to me cuz I am important" and "But I can't spend a few hundred bux for a guy to help me" BOTH apply in this situation? How do we know you aren't going to go in and go rogue on the company with our help? Quoted:
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Ok Lads. I need to access my work desktop computer AND our company quickbooks files from my work laptop while i'm at home or traveling. Why not take a break from work? I know it can be done because the other manager has it set up. My IT guy we use now is too busy to help me. Why not run it to someone important enough to re prioritize the IT guy's tasks? What do I need to do on my laptop to make this happen? Do I need to anything on my work desktop also? Yes, probably, but you are also probably committing a crime and opening up business-killing security holes if you do this on your own. What's your job and your freedom worth to you? Can I do it without the help of the IT guy? He has all the admin clearance. It's a small town and he is swamped. He basically only answers emergency calls now like when the server shuts completely down and denies access to everyone. This is a management problem, not an IT problem. Tell your MANAGERS to get off their asses and hire someone, or buy more IT services and get done what needs to get done, or it seems like your managers have decided to take the productivity loss of not having you logged in from where you are. Edit: Being a partner, you can't authorize some funds to be paid to someone to do it properly? Seriously? You expect us to believe that? "Rules dont apply to me cuz I am important" and "But I can't spend a few hundred bux for a guy to help me" BOTH apply in this situation? How do we know you aren't going to go in and go rogue on the company with our help? Committing a crime...really 
Even if he breaks PCI by doing it that is not a "crime"....just not smart. OP: If you are a partner have the IT Guy fired for not doing his job. 18 months is INSANE for something so simple. I use LogMeIn and Splashtop (from my phone). |
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"Hey guys. I'm not a tech person but I need to do something very technical that could have lasting security ramifications, and I need it done tonight. Can someone walk me through this so I can secretly expose my company's financial information to various security threats which could in all likely hood be a violation of one or more contract stipulations that will lead to us losing the contracts and perhaps even litigation? Kthanksbye!"
Sounds like a stellar idea, hoss. |
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So, the contract admin guy, who is never available, is the only one with admin access to your systems? Yes, but he is there in less than an hour if it's urgent. He just doesn't have time for anything else and i'm never here during business hours if I can help it because I hate being in the office. People can't seem to grasp that I have no choice. There is no other IT guy, literally. That is why he is so busy. Everyone heard about him and was tired of paying other companies to drive 2 hours to our town just to work on computers. |
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Okiedokie :) Logmein should work just fine then. Quoted:
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Ok Lads. I need to access my work desktop computer AND our company quickbooks files from my work laptop while i'm at home or traveling. I know it can be done because the other manager has it set up. My IT guy we use now is too busy to help me. What do I need to do on my laptop to make this happen? Do I need to anything on my work desktop also? There are ways to do it, but i'd check with your IT guy to make sure you're not violating company policy before proceeding with anything on your own. That being said... logmein.com Create account, register computer, remote in from anywhere. Ok, i'll try that. I didn't know you just had to find a program for it. I'm a partner in the company so i'm not worried about policy. Okiedokie :) Logmein should work just fine then. You are what we IT guys fondly refer to as "an asshole". Security is not something you work behind your IT guy's back to circumvent, especially when you are a partner in the company. If you have the authority of a partner and this is a priority, you need to retask your IT staff to provide a remote access solution. It can be done safely and quickly on a low budget. |
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If I had to guess, the IT guy is a 3rd party IT company who has past due invoices pending. That's just my wild ass guess. No, I know this is hard for you guys to fathom but I live in the middle of nowhere. The IT "company" is one guy that works out of his car but is very good. We don't have a staff, we don't have a department, we don't have an escalation procedure. We are just a small company with 2 locations a few guys. No one else around here has any skills (IT related) so he does basically every businesses IT work within 100 mile radius. Ever since he took a full service contract for IT at all the county and city government offices he's been damn near impossible to get. Good for him, he's making money. When we get swamped I blow off the small stuff too. I just wanted a way around it because I didn't think it was that big of a deal. I'm not used to something so small being a big deal. I just figured someone would tell me 8 or 10 steps and i'd be hooked up. I didn't mean to offend the IT guys by trying to do this, nor did I think all the people that work for big companies would get all wound up about procedure. I just wanted it done and thought it was easy. I can do large construction projects but apparently i'm not smart enough or trustworthy enough to get one plastic box at my house to talk to a plastic box at my office.
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Go into the office and start switching off shit that has a lot of cables plugged into it. The IT guy will be along shortly. As a system's admin, this would just prompt me to go into the parking lot and snip your brake lines. 
But seriously, avoid Logmein or any other 3rd party application not authorized by policy. If the problem truly is IT, maybe he is understaffed, or maybe it's time for a new IT guy. If third party, maybe it's time your company move on to another provider. There are a number of possibilities as to why you have not been provided access. |
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It will take some doing. You can use the freebie from logmein or gotomypc but you will have to install it on the pc you want to control - the one with the QuickBooks etc. The process is simple. You install it on the PC, follow the steps and then when you want to connect you go to the logmein or goto website put in the info from the setup process and you are connected. The remote PC has to stay on and it is better if it is hooked up to a battery backup/UPC If it is a standard desktop - no problem. Hopefully it has the normal username/password setup because these system don't like PC's without passwords If it is a server, the IT guy is going to have to get involved and set up terminal services for you or a vpn connection |
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Committing a crime...really
Even if he breaks PCI by doing it that is not a "crime"....just not smart. OP: If you are a partner have the IT Guy fired for not doing his job. 18 months is INSANE for something so simple. I use LogMeIn and Splashtop (from my phone). Quoted:
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Ok Lads. I need to access my work desktop computer AND our company quickbooks files from my work laptop while i'm at home or traveling. Why not take a break from work? I know it can be done because the other manager has it set up. My IT guy we use now is too busy to help me. Why not run it to someone important enough to re prioritize the IT guy's tasks? What do I need to do on my laptop to make this happen? Do I need to anything on my work desktop also? Yes, probably, but you are also probably committing a crime and opening up business-killing security holes if you do this on your own. What's your job and your freedom worth to you? Can I do it without the help of the IT guy? He has all the admin clearance. It's a small town and he is swamped. He basically only answers emergency calls now like when the server shuts completely down and denies access to everyone. This is a management problem, not an IT problem. Tell your MANAGERS to get off their asses and hire someone, or buy more IT services and get done what needs to get done, or it seems like your managers have decided to take the productivity loss of not having you logged in from where you are. Edit: Being a partner, you can't authorize some funds to be paid to someone to do it properly? Seriously? You expect us to believe that? "Rules dont apply to me cuz I am important" and "But I can't spend a few hundred bux for a guy to help me" BOTH apply in this situation? How do we know you aren't going to go in and go rogue on the company with our help? Committing a crime...really
Even if he breaks PCI by doing it that is not a "crime"....just not smart. OP: If you are a partner have the IT Guy fired for not doing his job. 18 months is INSANE for something so simple. I use LogMeIn and Splashtop (from my phone). From the Texas State Penal Code: Sec. 33.02. BREACH OF COMPUTER SECURITY. (a) A person commits an offense if the person knowingly accesses a computer, computer network, or computer system without the effective consent of the owner. Effective consent is defined: (12) "Effective consent" includes consent by a person legally authorized to act for the owner. Aka the person who is the security compliance officer, usually the company IT guy. |