Posted: 2/7/2013 3:58:56 PM EDT
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I need some help, so I'm turning to GD for some advice. Basically, I ordered some mags from the EE - they shipped out - USPS says it was delivered last Friday, but I don't have 'em. Someone in my neighborhood has a nice package that doesn't belong to them.
I spoke with the postal carrier today for my neighborhood and it was delivered the one day he's not working, so he's no help other than contacting the responsible carrier. He suggested that maybe they left the package on the doorstep, yet we have the community-style cluster mailboxes with the package boxes at the bottom. There's no reason why it should've been left out. I have a feeling I'm going to have to file a claim for lost package, and they're going to push back about the package not being insured. I'm out 6 mags or $130 bucks either way. I need some advice on counering the insurance argument. I know, I know, I should've asked for insurance. Help me out. |
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OP, I am kind of in the same boat. I made and welded up a target for USPSA competitions. Mailed it out in a flat rate box around Thanksgiving, with a tracking number. About a month later, I was kinda puzzled I had not heard anything from the buyer. So I punched in the tracking number. It left the post office I dropped it off at, but never made it to the Hazelwood, MO sorting center. I called their 1-800 number today, and they asked me for my email address. They are supposed to email some archive data. Supposed to.
I think I am stuck eating the $180, and I will have to send out another one, insured. |
| USPS is such a sinking ship. They have never been any help finding any sort of package. Honestly I think their tracking system is almost non existant. I have never heard of a lost package ever being found, I remember one showing up weeks late but that was by luck, not by someone looking for it. Good luck |
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Not to be Captain obvious but did you have the carrier check all of the parcel lockers at the cluster boxes?
I had this happen at my place with a substitute carrier. They left my package in the parcel locker but did not leave the key in my mail box. So, USPS web sight showed the package was delivered and I had no way of knowing it was sitting in the locker for a week. Finally caught up with my regular carrier who opened all of the parcel lockers and low and behold there's my package. Might be worth a try. |
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Quoted:
Yeah, like I said earlier - Seller is off the hook. Its just between USPS and myself. I need some counter-arguments to the "it wasn't insured, so we're (USPS) is off the hook"! Go down and talk to your local Post Master. Take some "people skills" with you. Look around the office and find a way to appeal to their senses. Calmly explain the situation. Tell them you would appreciate anything they can do for you. My local Post Master has actually given me money out of her own pocket to cover a package of mine that got lost. Of course, my internet business has kept our small town Post Office in business according to the Post Master. Good luck jonblack |
| Thanks for the advice. I had made contact with the normal carrier before he went out this morning, he looked and called me from the box. He didn't see it in anyones box. I just put some handwritten signs on the cluster asking if someone received it to return it - don't know if the people around me are kind enough to actually do it, if they have't already sold em. |
| I had a package sit at the seller's postoffice for a week before he got back from vacation and was able to ask about it. The tracking showed it still at the postoffice but when I called they couldn't find it. When the seller went down and asked them in person they were able to find it. Screw the US mail system. I use them but don't like to. |
| I had a box I sent to myself full of office materials and reference books plus a surefire flashlight. Box never got delivered. 5 months later the box showed up. It was smashed and anything in the box that could be broken was. The flashlight was of course gone, as were the 2 12 pack boxes of SF CR123 batteries. I have learned to just ship anything that won't fit in a padded envelope by UPS. If it is over $100 and I don't want to pay for its loss, it is going by UPS. USPS will deliver most of the time, but they do have more issues than the private sector. |
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Dealt with USPS on this recently for some magazines I believe. They marked delivered. I didn't get it. I talked to the postmaster, carriers, everyone gave me the "I'll check on it and call you back" story, but nobody bothered. Finally after about a week someone dropped it off on my doorstep. I got lucky because it wasn't USPS who did it.
Hope for an honest neighbor is about the best you can do now. |