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AR15.COM
10/21/2012 2:46:45 PM EDT
Ok who out there can answer this?

You get a page at 3am. The logged out home page of aseces.com is returning 500. You quickly ssh into the machine that runs the log aggregator and find no stacktrace in the logs. You log in to newrelic and find no useful stacktrace there. What are your next steps?
10/21/2012 2:48:09 PM EDT
[#1]
Beer!
10/21/2012 2:50:22 PM EDT
[#2]
Is the service running?
10/21/2012 2:55:00 PM EDT
[#3]
"tail -f" Apache's error log file while loading the page and see what it's complaint is.
10/21/2012 2:56:15 PM EDT
[#4]
Log into the system hosting the web server and see if the web server is still running, then restart the web server service.
10/21/2012 2:56:17 PM EDT
[#5]
Quoted:
Is the service running?


If the page is giving out an error 500, then it would appear the web server (most likely Apache) is running.  It's possible that another service, like a database, could be down and causing the default homepage to crash with a 500.
10/21/2012 3:03:40 PM EDT
[#6]
Format C:\ :Y enter

Go back to bed




 
10/21/2012 3:08:09 PM EDT
[#7]
I've seen a question very similar to this appear on the net recently.  What company are you applying for?

(also: my default answer is I check for recent changes made to the app that might have caused a problem, then I kick it, but I'm the linux guy so I shouldn't have to be doing this)
10/21/2012 3:13:18 PM EDT
[#8]
grep something