Posted: 1/4/2012 5:23:40 AM EDT
|
So I cooked yet another hard drive in my Dell XPS. Ran the diagnostics and got the dreaded "corrupted data...blah blah blah".
I installed a new HD (3.5 internal, 2 Tera) into the system. Changed the boot sequence and loaded the operating syastem. Installed most of the programs again but am having a problem logging on to the net. I'm showing that I'm connected at 400Mbps and all I get when I open ie is "cant display page". I "think" I installed all the drivers I need but I cant be sure. I'm pretty much at a loss here and dont know what else to do. I've been fighting this thing for 2 days now and am getting ready to admit defeat and bring it to the geeks. I'm obviously out of warranty and dell wants 95 bucks to extend the warranty and troubleshoot this for me. I'm not paying that. Windows boots fine and everything seems to be working except the net. I'm telling it to auto detect LAN settings but still no joy. Device manager is showing some "?" but I dont know how to resole this. Any ideas before I bring it in?? |
|
Tracert google and see if your getting past your router. If it shows connected then you most likely are on your local area network... Instructions here in a second.
Go to start and run and type in CMD press enter... Once command console comes up type "tracert google.com". give us the responce. What is ping and trace route? http://help.expedient.com/general/ping_traceroute.shtml |
|
Quoted:
I'm on my work 'puter now so this will have to wait till I get home later. Thanks for the quick responses. yea you will need to try from home. Just make sure you reboot your modem then router to insure they are both synced up. Feel free to PM me if you need more assitance. |
|
If your network adapter shows "Connected: 400Mbps" then it sounds like it's actually your firewire card you're looking at. Go to the device manager and verify you don't have any devices that have little question marks or have exclamation points over them.
Also you can go to command line, the same place you'd be running tracert from, and type ipconfig /all and see if your IP Address is populated. I'd be willing to bet it's a driver issue if nothing has changed in your cabling config since the blowed up drive. |
|
Quoted:
Connect directly to modem and see if you can get a connection, if so. It's a router or router settings problem. Try configuring a static IP. i would try the test i said first before unplugging or changing any computer settings. If you can trace thru and resolve thru your network then your issue is not your router or cable modem |
If you Loaded the OS where it could see the Old Hard Drive, then that is your problem. Disconnect the Old Hard Drive. Wipe the New Drive Clean and reinstall the OS. After the OS is installed, then reconnect the OLD Hard Drive.
Impeach Obama for the Good of the Children.  
|
|
Go to Dell's we site and put in the asset tag. That will let you download the most current drivers for the system. This will let you get rid of the "?" in the device manager. Of course you will have to do this on a computer that can access the net and then transfer the files to the Dell. |
|
Quoted:
If you Loaded the OS where it could see the Old Hard Drive, then that is your problem. Disconnect the Old Hard Drive. Wipe the New Drive Clean and reinstall the OS. After the OS is installed, then reconnect the OLD Hard Drive. Why? That would have no bearing on his network configs. |
|
Quoted:
Quoted:
If you Loaded the OS where it could see the Old Hard Drive, then that is your problem. Disconnect the Old Hard Drive. Wipe the New Drive Clean and reinstall the OS. After the OS is installed, then reconnect the OLD Hard Drive. Why? That would have no bearing on his network configs. For some reason, Windows seems to look at the Old Hard Drive for Settings when you reinstall the New OS. I have tried reinstalling both with and without the old hard drive installed. It just NEVER works right with the Old Hard Drive Installed.
Impeach Obama for the Good of the Children.
|
|
Quoted:
Quoted:
Quoted:
If you Loaded the OS where it could see the Old Hard Drive, then that is your problem. Disconnect the Old Hard Drive. Wipe the New Drive Clean and reinstall the OS. After the OS is installed, then reconnect the OLD Hard Drive. Why? That would have no bearing on his network configs. For some reason, Windows seems to look at the Old Hard Drive for Settings when you reinstall the New OS. I have tried reinstalling both with and without the old hard drive installed. It just NEVER works right with the Old Hard Drive Installed.
Impeach Obama for the Good of the Children. Been doing IT for over ten years now and I've never heard of this. |
|
you don't have all the drivers loaded.
400mb is the firewire card, it doesn't allow you get surf the web. you need to load the ethernet, nic, 10/100 card drivers Quoted:
Quoted:
Quoted:
If you Loaded the OS where it could see the Old Hard Drive, then that is your problem. Disconnect the Old Hard Drive. Wipe the New Drive Clean and reinstall the OS. After the OS is installed, then reconnect the OLD Hard Drive. Why? That would have no bearing on his network configs. For some reason, Windows seems to look at the Old Hard Drive for Settings when you reinstall the New OS. I have tried reinstalling both with and without the old hard drive installed. It just NEVER works right with the Old Hard Drive Installed.
Impeach Obama for the Good of the Children. That is the most absurd computer information i have EVER heard |
|
Quoted:
Quoted:
Quoted:
If you Loaded the OS where it could see the Old Hard Drive, then that is your problem. Disconnect the Old Hard Drive. Wipe the New Drive Clean and reinstall the OS. After the OS is installed, then reconnect the OLD Hard Drive. Why? That would have no bearing on his network configs. For some reason, Windows seems to look at the Old Hard Drive for Settings when you reinstall the New OS. I have tried reinstalling both with and without the old hard drive installed. It just NEVER works right with the Old Hard Drive Installed. It is my professional opinion and my personal and professional experience that you are absolutely incorrect about this. |
|
Quoted:
Quoted:
Quoted:
Quoted:
If you Loaded the OS where it could see the Old Hard Drive, then that is your problem. Disconnect the Old Hard Drive. Wipe the New Drive Clean and reinstall the OS. After the OS is installed, then reconnect the OLD Hard Drive. Why? That would have no bearing on his network configs. For some reason, Windows seems to look at the Old Hard Drive for Settings when you reinstall the New OS. I have tried reinstalling both with and without the old hard drive installed. It just NEVER works right with the Old Hard Drive Installed. It is my professional opinion and my personal and professional experience that you are absolutely incorrect about this. Fine. Just telling you what My Experience says. But maybe the Guy Secretly wants to spend the Rest of His Life trying to fix it YOUR Way.
Impeach Obama for the Good of the Children.
|
|
Quoted:
Quoted:
Quoted:
Quoted:
Quoted:
If you Loaded the OS where it could see the Old Hard Drive, then that is your problem. Disconnect the Old Hard Drive. Wipe the New Drive Clean and reinstall the OS. After the OS is installed, then reconnect the OLD Hard Drive. Why? That would have no bearing on his network configs. For some reason, Windows seems to look at the Old Hard Drive for Settings when you reinstall the New OS. I have tried reinstalling both with and without the old hard drive installed. It just NEVER works right with the Old Hard Drive Installed. It is my professional opinion and my personal and professional experience that you are absolutely incorrect about this. Fine. Just telling you what My Experience says. But maybe the Guy Secretly wants to spend the Rest of His Life trying to fix it YOUR Way.
Impeach Obama for the Good of the Children.
It's certainly possible, since my way has *something* to do with his actual problem. |
|
Quoted:
Quoted:
Quoted:
Quoted:
Quoted:
Quoted:
If you Loaded the OS where it could see the Old Hard Drive, then that is your problem. Disconnect the Old Hard Drive. Wipe the New Drive Clean and reinstall the OS. After the OS is installed, then reconnect the OLD Hard Drive. Why? That would have no bearing on his network configs. For some reason, Windows seems to look at the Old Hard Drive for Settings when you reinstall the New OS. I have tried reinstalling both with and without the old hard drive installed. It just NEVER works right with the Old Hard Drive Installed. It is my professional opinion and my personal and professional experience that you are absolutely incorrect about this. Fine. Just telling you what My Experience says. But maybe the Guy Secretly wants to spend the Rest of His Life trying to fix it YOUR Way.
Impeach Obama for the Good of the Children.
It's certainly possible, since my way has *something* to do with his actual problem. Ok. Stay Stuck in Stupid. Your way May work but what is the Guy to do if YOUR way does NOT work? Like I said, I have experienced the situation before so I know what I am talking about. Windows can do weird things when it sees another copy of the OS. 
Impeach Obama for the Good of the Children.
|
|
Quoted:
Quoted:
Quoted:
Quoted:
Quoted:
Quoted:
Quoted:
If you Loaded the OS where it could see the Old Hard Drive, then that is your problem. Disconnect the Old Hard Drive. Wipe the New Drive Clean and reinstall the OS. After the OS is installed, then reconnect the OLD Hard Drive. Why? That would have no bearing on his network configs. For some reason, Windows seems to look at the Old Hard Drive for Settings when you reinstall the New OS. I have tried reinstalling both with and without the old hard drive installed. It just NEVER works right with the Old Hard Drive Installed. It is my professional opinion and my personal and professional experience that you are absolutely incorrect about this. Fine. Just telling you what My Experience says. But maybe the Guy Secretly wants to spend the Rest of His Life trying to fix it YOUR Way.
Impeach Obama for the Good of the Children.
It's certainly possible, since my way has *something* to do with his actual problem. Ok. Stay Stuck in Stupid. Your way May work but what is the Guy to do if YOUR way does NOT work? Like I said, I have experienced the situation before so I know what I am talking about. Windows can do weird things when it sees another copy of the OS.
Impeach Obama for the Good of the Children. The bootloader upon boot up determines which OS is in control. I could have 20 hard drives with bootable OS on them in my computer but if I tell it to use the OS #1, OS #1 is the OS that will be in control. |
|
Quoted:
Quoted:
Quoted:
Quoted:
Quoted:
Quoted:
Quoted:
If you Loaded the OS where it could see the Old Hard Drive, then that is your problem. Disconnect the Old Hard Drive. Wipe the New Drive Clean and reinstall the OS. After the OS is installed, then reconnect the OLD Hard Drive. Why? That would have no bearing on his network configs. For some reason, Windows seems to look at the Old Hard Drive for Settings when you reinstall the New OS. I have tried reinstalling both with and without the old hard drive installed. It just NEVER works right with the Old Hard Drive Installed. It is my professional opinion and my personal and professional experience that you are absolutely incorrect about this. Fine. Just telling you what My Experience says. But maybe the Guy Secretly wants to spend the Rest of His Life trying to fix it YOUR Way.
Impeach Obama for the Good of the Children.
It's certainly possible, since my way has *something* to do with his actual problem. Ok. Stay Stuck in Stupid. Your way May work but what is the Guy to do if YOUR way does NOT work? Like I said, I have experienced the situation before so I know what I am talking about. Windows can do weird things when it sees another copy of the OS. You've had at least 3 people who are professional IT analysts (or at least experienced enough to point the OP in a sane direction) point out that what you're describing is impossible. If you think you've seen what you're describing before I would humbly submit that you are confusing correlation and causation. What you are suggesting Just. Can't. Happen. I'm truly sorry that you've convinced yourself that your advice is going to be somehow helpful, really, I am. The more you keep repeating it the more it looks like you're determined to remain willfully ignorant, even in the face of people pointing out to you the realities of the truth. |
|
Quoted:
If your network adapter shows "Connected: 400Mbps" then it sounds like it's actually your firewire card you're looking at. Go to the device manager and verify you don't have any devices that have little question marks or have exclamation points over them. Also you can go to command line, the same place you'd be running tracert from, and type ipconfig /all and see if your IP Address is populated. I'd be willing to bet it's a driver issue if nothing has changed in your cabling config since the blowed up drive. yup seeing the firewire and not the NIC.. he needs to load the NIC drivers.. |
|
Quoted:
Quoted:
Quoted:
Quoted:
Quoted:
Quoted:
Quoted:
Quoted:
If you Loaded the OS where it could see the Old Hard Drive, then that is your problem. Disconnect the Old Hard Drive. Wipe the New Drive Clean and reinstall the OS. After the OS is installed, then reconnect the OLD Hard Drive. Why? That would have no bearing on his network configs. For some reason, Windows seems to look at the Old Hard Drive for Settings when you reinstall the New OS. I have tried reinstalling both with and without the old hard drive installed. It just NEVER works right with the Old Hard Drive Installed. It is my professional opinion and my personal and professional experience that you are absolutely incorrect about this. Fine. Just telling you what My Experience says. But maybe the Guy Secretly wants to spend the Rest of His Life trying to fix it YOUR Way.
Impeach Obama for the Good of the Children.
It's certainly possible, since my way has *something* to do with his actual problem. Ok. Stay Stuck in Stupid. Your way May work but what is the Guy to do if YOUR way does NOT work? Like I said, I have experienced the situation before so I know what I am talking about. Windows can do weird things when it sees another copy of the OS. You've had at least 3 people who are professional IT analysts (or at least experienced enough to point the OP in a sane direction) point out that what you're describing is impossible. If you think you've seen what you're describing before I would humbly submit that you are confusing correlation and causation. What you are suggesting Just. Can't. Happen. I'm truly sorry that you've convinced yourself that your advice is going to be somehow helpful, really, I am. The more you keep repeating it the more it looks like you're determined to remain willfully ignorant, even in the face of people pointing out to you the realities of the truth. WOW just WOW.. Ive never seen this too.. and Ive been doing this crap for a LOT of years.. so HKUSP add me to the list too.. |
|
Quoted:
Quoted:
Quoted:
Quoted:
If you Loaded the OS where it could see the Old Hard Drive, then that is your problem. Disconnect the Old Hard Drive. Wipe the New Drive Clean and reinstall the OS. After the OS is installed, then reconnect the OLD Hard Drive. Why? That would have no bearing on his network configs. For some reason, Windows seems to look at the Old Hard Drive for Settings when you reinstall the New OS. I have tried reinstalling both with and without the old hard drive installed. It just NEVER works right with the Old Hard Drive Installed.
Impeach Obama for the Good of the Children. Been doing IT for over ten years now and I've never heard of this. |
| Try connecting directly to the modem see if that helps. You can also go into device manager uninstall your ethernet card and reinstall. Only thing that I can see that would cause that is your not getting either an ip address or dns servers correctly. This would indicate something is wrong with the dhcp server that you are using. A quick check would be to see what ip address your pulling from the dhcp server and if you getting dns and gateway address as well. I have dealt with some weird things that can happen with network connections. Let us know what is happening. |
|
Quoted: Quoted: Quoted: Quoted: Quoted: If you Loaded the OS where it could see the Old Hard Drive, then that is your problem. Disconnect the Old Hard Drive. Wipe the New Drive Clean and reinstall the OS. After the OS is installed, then reconnect the OLD Hard Drive. Why? That would have no bearing on his network configs. For some reason, Windows seems to look at the Old Hard Drive for Settings when you reinstall the New OS. I have tried reinstalling both with and without the old hard drive installed. It just NEVER works right with the Old Hard Drive Installed. same here Impeach Obama for the Good of the Children. Been doing IT for over ten years now and I've never heard of this. |
|
Quoted:
Quoted:
Quoted:
Quoted:
Quoted:
Quoted:
If you Loaded the OS where it could see the Old Hard Drive, then that is your problem. Disconnect the Old Hard Drive. Wipe the New Drive Clean and reinstall the OS. After the OS is installed, then reconnect the OLD Hard Drive. Why? That would have no bearing on his network configs. For some reason, Windows seems to look at the Old Hard Drive for Settings when you reinstall the New OS. I have tried reinstalling both with and without the old hard drive installed. It just NEVER works right with the Old Hard Drive Installed.
same here Impeach Obama for the Good of the Children. Been doing IT for over ten years now and I've never heard of this. Magical electronic devices run on pixie dust and glue made from the hooves and horn of juvenile unicorns. To fix your problem, sacrifice a virgin and say 10 hail Mary's. But seriously, sounds like you're missing some drivers. |
|
As was mentioned above, "400mbps" is a clue, you're not using the ethernet hardware to connect, you're using firewire. Using another computer, go to the Dell website and download all the correct drivers for your computer, put them on a flash drive and unzip them to your computer. Most will be self installing, for the one's that aren't go into device manager, open the device in question and install the new drivers from there. Edited to add: Gunham, please stop. While the procedure you outlined may have fixed a problem, the OS on multiple drives wasn't the source of that problem.
|
|
Finally got thisd damn computer back on line....
Installed the OS twice but still no internet. Downloaded all appropriate drivers and did the best I could but still no internet. Just installed a new ethernet card and drivers and I'm back up and running. Thanks guys for the advice. Dont know why the E-card went bad (or it wasn't) but my computer foo was to weak to fix driver issues. Anyway installed the new card and it's all good. Another thing - man this machine really flies with an uncluttered new hard drive and everything fresh. A guy could get used to this... |