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AR15.COM
6/10/2011 7:47:48 AM EDT


I tried this over in the Home Theater section but didn't get but one response.  



"I was a many year Dish Sat guy. I was at the end of my latest 2 -year agreement and moving to a new home so I thought I would take the chance and try something new.



I got MediaComm installed last night as solution for TV and internet. I hate the Media Comm interface intensely already. It is clunky and no way that i see to weed out the channels not available in the introductory price package.



Anyone have suggestions on making this better? At this rate, I am going to cancel in the 30 day window and try Direct."





Now I posting in to GD to see if I get any better info.  I know this is risky, but hopefully worth it.



My displeasure at the the service is still high.  It cut out for several seconds a few times last night and at other times had artifacting.  Inteternet seems blah too.





6/10/2011 2:27:11 PM EDT
[#1]
I would be happy to assist you. Please email me at [email protected] or contact us on our support forums: http://mediacomcable.com/CustomerSupport/

We are also on Twitter @MediacomSupport

Thanks,

Tom
Social Media Relations Team
Mediacom Communications
6/10/2011 2:29:50 PM EDT
[#2]
nice
6/10/2011 2:44:03 PM EDT
[#3]



Quoted:


I would be happy to assist you. Please email me at [email protected] or contact us on our support forums: http://mediacomcable.com/CustomerSupport/



We are also on Twitter @MediacomSupport



Thanks,



Tom

Social Media Relations Team

Mediacom Communications


well.. thats different...



 
6/10/2011 2:56:02 PM EDT
[#4]
Holy customer stalking
6/10/2011 2:57:45 PM EDT
[#5]
Quoted:
I would be happy to assist you. Please email me at [email protected] or contact us on our support forums: http://mediacomcable.com/CustomerSupport/

We are also on Twitter @MediacomSupport

Thanks,

Tom
Social Media Relations Team
Mediacom Communications


wait

wut?
6/10/2011 3:16:40 PM EDT
[#6]
That's weird that they responded on here...  .  So are they supporting firearms since they are posting on here?
6/10/2011 3:32:07 PM EDT
[#7]





Quoted:



I would be happy to assist you. Please email me at [email protected] or contact us on our support forums: http://mediacomcable.com/CustomerSupport/





We are also on Twitter @MediacomSupport





Thanks,





Tom


Social Media Relations Team


Mediacom Communications
 That's f'ing awesome.  Good play......
 
6/10/2011 3:39:25 PM EDT
[#8]
I work for the Social Media Department and noticed a complaint on our service here. OP stated he didn't get a response to previous posts, so I took it upon myself to reach out on the problem he is having. We would like to be proactive on resolving or assisting our customers on any social media sources including this forum should anyone need it.

If any here are also Mediacom customers and need any assistance I would be happy to help if you use the information I provided above or message me here if you would prefer.

6/10/2011 4:11:35 PM EDT
[#9]



Quoted:


I work for the Social Media Department and noticed a complaint on our service here. OP stated he didn't get a response to previous posts, so I took it upon myself to reach out on the problem he is having. We would like to be proactive on resolving or assisting our customers on any social media sources including this forum should anyone need it.



If any here are also Mediacom customers and need any assistance I would be happy to help if you use the information I provided above or message me here if you would prefer.









 
6/13/2011 10:41:23 AM EDT
[#10]
email sent off.  Trying this route.  



Still interested in ARf.com responses.  
6/13/2011 10:50:14 AM EDT
[#11]
well ain't that something.



I've had Mediacom for about a month now and I'm curious about how the OP gets his problem fixed.