Warning

 

Close
Confirm Action

Are you sure you wish to do this?

Cancel Confirm
AR15.COM
1/15/2011 11:10:10 PM EDT
I haven't tested this ( I rarely call Customer Service for anything), but it sure looks interesting. According to this if you call CS
and get someone from outside the US, you can ask to be transferred to a US rep - and they have to do it.

Has anyone here tried this?

-Warren-

1/15/2011 11:18:36 PM EDT
[#1]
There's no reason for any of that to be true.



There is no legal requirement to provide US-based customer service.
1/15/2011 11:26:26 PM EDT
[#2]
First post, again.


1/15/2011 11:32:13 PM EDT
[#3]
I read the link and I didn't see anywhere that it said they have to transfer you to US customer service.
1/15/2011 11:35:41 PM EDT
[#4]
Request a Spanish speaking rep.  Probably based in the U.S.
eta I don't know, I read it somewhere...probably here.

1/15/2011 11:40:12 PM EDT
[#5]
It's on snopes as false. I don't know how reliable snopes is, though.
1/15/2011 11:51:39 PM EDT
[#6]
Quoted:
It's on snopes as false. I don't know how reliable snopes is, though.


We need a site to fact check snopes.
1/16/2011 12:34:19 AM EDT
[#7]
Yep, I've done it.

One time I was on hold for 20 minutes, and then "Buck" (Buck!) from Pakistan answered (he told me where he was when I asked him). I couldn't understand a word he was saying, so I asked to be transferred to a CSR in America, and he said ok. FINALLY (after another eternity), I was transferred to another CSR from the Philippines (who I couldn't understand either). I just hung up.

I called back the next morning... and I got a really cool AMERICAN guy in Idaho (we actually talked about guns)! Needless to say, I got my issue resolved quickly.

That's just one of my many Third World CSR stories.


1/16/2011 1:01:15 AM EDT
[#8]



Quoted:


That's just one of my many Third World CSR stories.

Cool Story, Rasheed?







 
1/16/2011 3:47:09 AM EDT
[#9]
Quoted:

Quoted:
That's just one of my many Third World CSR stories.
Cool Story, Rasheed?


 


Customer Service Representative.

I work in a US call center, when have a couple guys here from Pakistan and other places so it can get funny.
1/16/2011 4:41:03 AM EDT
[#10]
1.  the email address in the article doesn't exist.
2.  the people mentioned in the article don't exist

Sometimes I wonder about people who:

1.  pass on chain letters;
2.  accept everything posted on the internet as true (and of course, without any effort at investigation).

However, in the 1960s, I was in high school and saw gullibility in action first hand.  A girl copied a speech made on the floor of the House of Representatives and said it was absolutely true (and ignoring that comments on the House floor are excepted from libel laws).  She failed the class.

Hope and change.  Good gosh the guy promised me a job, hope and a place in the lifeboat.  I was tricked.  I was lied to.  Oh darn.  And I voted for him because the future would be blue skies and green lights.
1/16/2011 5:22:22 AM EDT
[#11]
I don't care where they are as long as they know their job and can speak passable English.
1/16/2011 5:25:37 AM EDT
[#12]
In my country goat is a delicasy. We love goat.
1/16/2011 5:44:25 AM EDT
[#13]
I had to call Chase the other day and a guy with thick Indian accent, says my name is Patrick Harris how may I help you?  I hung up!