Warning

 

Close
Confirm Action

Are you sure you wish to do this?

Cancel Confirm
AR15.COM
11/24/2010 10:42:02 AM EDT
Anyone here know anything about

1. TeamTrack
2. QA Checklists
3. QA QuickBase
4. Writing FAQ and Knowledgebase entries

I work for a company that has an opening as a tester.  I have some of the requisite skills (tax knowledge) but I've never experienced the above items.  I googled terms, and it seems the QuickBAse is used to manage workflow.  It appears TeamTrack is used for bug detection, etc.  Can anyone provide some insight?

11/24/2010 10:43:21 AM EDT
[#1]
Wow, just got an email from the recruiter and I am going to be interviewed by someone who already manages me in a different dept/function. Perhaps it will go well!!
11/24/2010 10:46:58 AM EDT
[#2]



Quoted:


Anyone here know anything about



1. TeamTrack

2. QA Checklists -

3. QA QuickBase

4. Writing FAQ and Knowledgebase entries



I work for a company that has an opening as a tester.  I have some of the requisite skills (tax knowledge) but I've never experienced the above items.  I googled terms, and it seems the QuickBAse is used to manage workflow.  It appears TeamTrack is used for bug detection, etc.  Can anyone provide some insight?



QA = Quality Assurance. Would assume Quickbase is a tracker for errors you find...Checklists should be self explanatory...more or less things you have to do every time you test a piece of software (think of common tasks you'd go through when you're given a new set to test).



Writing FAQ/Knowledgebase stuff would just be coming up with solutions to some of the stuff you come across regularly.



That's my quick, no shit overview with little depth on it ;)





 
11/24/2010 11:05:51 AM EDT
[#3]
Thanks, yes QA = Quality Assurance, this I know.  Shouldn't be too difficult.  If I can pass the CPA exam, I can do that stuff with relative ease, I would imagine.  I wanted all the information about this kind of role that I could obtain so that I would feel comfortable during the interview.  The hiring manager is someone I know, which I found out after the initial post. I don't feel so pressured now.
11/24/2010 11:14:16 AM EDT
[#4]
Team Track is a highly modifiable group work-flow management application. I've seen it used to track QA work items (total tests, test assignments, total executed per project, etc.) as well as project resource allocations.

QA checklists are usually nothing more than a line item list that verify your testing steps.

Here's a link for QuickBase from Intuit - don't know if this is the same product or not - http://www.quickbase.com/p/news/webinar_overview.asp

Sounds like you have a good background as a user, you'll just need to apply some testing skills to that knowledge to be a decent tester.

Good luck to ya!
11/24/2010 11:24:58 AM EDT
[#5]
Quoted:
Team Track is a highly modifiable group work-flow management application. I've seen it used to track QA work items (total tests, test assignments, total executed per project, etc.) as well as project resource allocations.

QA checklists are usually nothing more than a line item list that verify your testing steps.

Here's a link for QuickBase from Intuit - don't know if this is the same product or not - http://www.quickbase.com/p/news/webinar_overview.asp

Sounds like you have a good background as a user, you'll just need to apply some testing skills to that knowledge to be a decent tester.

Good luck to ya!


Thanks for the well wishes.  I hope it goes well.  I have not been fully employed for a year and a half now.  I am starting to pick up tax and accounting clients, and this job would enable me to build a book of clients on the side.  I'm excited.
11/24/2010 1:10:02 PM EDT
[#6]
Team Track is going to be customized with your forms and workflow. We use it where I work. Testers enter defects, they go to somebody to triage, they are assigned to a team leader, he assigns to a dev, dev fixes it and assigns back to leader. Leader verifies fix and sends it back to tester who discovered defect to verify and close.

Our rule is only person who opened can close it without a request and reason to the admin.

We've also got it set up to accept attachments, email links, jpgs and such.
11/24/2010 7:02:08 PM EDT
[#7]
The interview went well, and I was advised that training will be provided concerning the TeamTrack/QA work.  I would have to go to San Diego for the training.  A decision will be made within 10 days.
11/24/2010 7:14:46 PM EDT
[#8]
Best of luck to you.

I am leaving a job where we were having to do software testing.  Will you development team(s) be on shore, off shore or foreign contractors? My Indian developers were the root of all my issues and they could not be trusted further than I could have thrown the building they were in. YMMV but just pay close attention to the DEV teams, they will screw you over and throw you under the bus at the drop of a hat.