Posted: 10/14/2010 10:53:31 AM EDT
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I hate T-Mobile. They are ignorant, useless, fucksticks that ought to sit on top of a cellular tower and spin around until the antennas bust through their colons and pierce the tops of their skulls. I'd like to hear the popping sound from the compressed air.
My friend just switched over to T-Mobile from ATT. A T-Mobile corporate store gave him a Galaxy S for $100 and then he got a $50.00 rebate. Fine. My contract expired in June. I'll ignore the fact that one of T-Mobile's shitbag franchises used my expired contract to scam a 3g smartphone for some hoodrat in Hialeah. They were nice enough to cancel the upgrade charge and explain that they will not bother to ask why their agent would not check ID when some thug wants to charge something to my contract. Maybe also check my social security number like when I call T-Mobile, or did the franchise hand out that information, too? So I'm starting to think that maybe I don't want to do business with them anymore, but then my friend tells me about the phone he got last week. He signed a family plan with 1500 minutes, unlimited text and web. Eighty bucks a month for two years. What the hell. I'll crack down and get a smart phone so I can look at guns and tits and shit blowing up on my phone. Maybe I'll even post something on AR15.com so I can be really cool. So I want the same deal my friend got. Am I a moron or what? Give me the phone for fifty bucks and I'll sign the two year contract and buy the case and the other stuff here, too. Oh no, no, no. The phone costs $199.95. Why can't I get the phone for the same price my friend got it? Your friend didn't get the phone for that price. He got it in this store. No he didn't. Yes he did. He's the reason I went here. We never offered a deal like that. Your friend is lying. You've got a sign in the window that says buy one get one free, and Best Buy sells the thing for $99.95. No they don't. Fine. Put me on with customer loyalty and we'll see what they can do. Customer loyalty: Never had it, never will. Never had it, never will. Never had it, never will. It's like a Seven Up commercial with a gang of assholes in it. Never had it, never will. That phone retails for five hundred dollars and we're selling it to you for two hundred. Nobody sells that phone for five hundred bucks and Best Buy and Walmart sell it for one hundred. Well they don't get it from us. They get a volume discount. Never had it, never will. This went on for three different calls to customer service. I give up. It's a fucking T-Mobile phone with a fucking T-Mobile contract! A contract that costs an extra twenty bucks a month for two years to pay for the five hundred dollar phone that everybody sells for a hundred bucks, and they want another $200.00 on top of that. This, for somebody who pays his bill on time every month, contracts for more service than I'll ever use, and doesn't complain when they tell me they're giving me a free phone and charge me $120 a year for the thing. One of these assholes kept insisting that T-Mobile values my business. I told him that the value of my business was obviously less than $150.00 since they wouldn't put that into the deal to get me to sign a contract worth $1920.00. Oh no. we value your business. I can give you a ten dollar a month discount on the service plan, but this offer is only good for a limited time. WHAT THE FUCK??? Why don't you just give me the $150 discount on the phone? You'll be up $90 at the end of the two year contract. Well, I have to tell you that offer is only good for a limited time. Don't give me that limited time crap. The offer is good or it isn't. I'm a salesman. Don't try to bullshit me. It pisses me off. How long is the offer good? It's limited to the duration of this call. Fine. Keep it. Is there anything else we can do for you? Can you give me cab fare to the ATT store? What? Can you give me cab fare to the ATT store. No, we can't give you that. Okay, I'll just go there on my own. Bye, bye, T-Mobile. Obviously, customer loyalty is not worth anything to you, and neither is the two thousand dollar contract I was about to sign. Based on my previous business, I would have kept that going for several years, so you've actually lost much more than two years' contract. FFFFFFFFFFFFFFFFFFFFFuuuuuuuuuuuuuuuuuuuuuuuuuu. |