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[ARCHIVED THREAD] - HP Touchpad Screen not responsive

Posted: 8/22/2011 9:43:39 AM EDT

Hi all,

A new HP touchpad I am trying to set up was very difficult to type with right out of the box. I only was able to press abou 10-15 keys before it became impossible and then I tries to shut it down. I can't even press the shut down or cancel button now.

It responds to rotations but the buttons just won't respond.

I didn't get it connected to any network yet so I can't even make it to the settings or anything.

Any ideas?

Thanks all.

Posted: 8/22/2011 12:16:51 PM EDT

[#1]

Sounds defective to me.

Good luck getting a new one. The internet has been slammed since HP dropped the price to $99 and they're OOS everywhere.

Posted: 8/22/2011 4:12:34 PM EDT

[#2]

There is a thread in GD right now about a guy having the same problem. HP is telling him to take it to Walmart...

Posted: 8/22/2011 4:17:53 PM EDT

[#3]

Quoted:

There is a thread in GD right now about a guy having the same problem. HP is telling him to take it to Walmart...

Any website that has been flagged for having the $99 deal has been taken down almost instantly by a mad rush of people trying to buy one. It's crazy - and I should have been more vigilant yesterday or the day before.

Sorry OP, but looks like you're stuck, unless you can get HP to accept a return.

Posted: 8/31/2011 8:05:27 PM EDT

[#4]

Thanks guys. They want me to get it back the original purchase place as well. I appreciate the replies :).

Posted: 9/4/2011 12:11:58 AM EDT

[#5]

I'm couple days late but you try holding down the top power button and bottom menu button at same time for 15 seconds? It's a reset that might help. It helps when there's a battery issue because it was drained.

[ARCHIVED THREAD] - HP Touchpad Screen not responsive

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[ARCHIVED THREAD] - HP Touchpad Screen not responsive

[ARCHIVED THREAD] - HP Touchpad Screen not responsive