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AR15.COM
5/29/2007 8:35:30 AM EDT
A cell phone survival forum story. Most people I know plan on using their cell phones following a disaster like an earthquake, tornado, or hurricane. Most of us here understand such things but reliance on public telephone system isn't always the best bet. I most highly suggest amateur radio as a solution and getting the beginning license. "Technician" isn't that hard and it gives you access to the most common point-to-point bands with silly plenty amount of power.  



ROXANA HEGEMAN
Associated Press
May 28, 2007 at 1:27 PM EDT


WICHITA, Kan.  â€” The response by emergency workers following a tornado that ripped through Greensburg recently shared at least one thing with the reaction to a massive ice storm in January that downed power lines for days in the same region.

Both exposed the vulnerabilities of the cellular phone system — and particularly the dependence by emergency responders on cellphones during a natural disaster, officials said. In the critical first days following both disasters, communications were hampered by a lack of landline phones, coupled with spotty or nonexistent cellular service.

"We have to figure out a better safety system," Gov. Kathleen Sebelius said just after the tornado hit.

Sebelius has said she wants a backup cellular system that could be fired up quickly after a disaster.

"A cellphone is critical in being able to communicate in a disaster," said Sharon Watson, spokeswoman for the Kansas Emergency Management Agency. "Unfortunately, because it tends to be the one most relied on resource, it means overloaded lines."

Emergency responders in Greensburg had some satellite phones in the National Guard command vehicle and the Federal Emergency Management Agency trailer, but most people in the field relied on cellphones.

Watson said she carried devices from three different providers — Cingular, T-Mobile and Alltel — to Greensburg and there were periods when all of them were useless. Customers reported similar problems with other major providers.

The May tornado and the January ice storm both cause electrical disruptions on grids that feed wireless systems.

"Wireless technology works off power; whenever power is impacted the ability to keep up is impacted," said Stephanie Walsh, spokeswoman for Sprint.

Cellular sites typically have backup generators that kick in during brief power outages, but those work for only a few hours. Wireless providers say governments need to have more power generators ready for future disasters.

Sprint Nextel invested $27-million last year to expand its emergency response team, created in 2002, to assist emergency workers with relief efforts, Walsh said.

"There are a lot of very well thought out, thorough backup plans in place ... to ensure our customers do have service," Walsh said. "After an event like this, it depends on the severity of events and what happened."

Cingular was among the first cellular providers to restore its service. It was up the day after the tornado, said Cingular spokeswoman Tara Traycoff.

In the event of a disaster, Traycoff suggested using text messages because it pulls less on the cellular network.
5/29/2007 11:05:18 AM EDT
[#1]
Many agencies are transitioning to a cell based system for officer to dispatch communications, so they will be severely impacted as well.
5/29/2007 12:37:48 PM EDT
[#2]
We had a similar problem during a disaster response locally a couple of years ago.

None was kind enough to point out to me that text messaging is often still functional when a cell system is overloaded with voice communications.
5/29/2007 1:16:40 PM EDT
[#3]
This actually almost cost me my life once.

A few years back a tornado hit the area with its path terribly close to my home.  Land lines and cell phones were totally useless due to down lines and over loads.  I desparately wanted to make sure my familly was in the below ground level of our home but had no way to insure this.

I jumped in my car and fought the traffic as apparently others had the same idea.  The torando passed within a couple hundred yards of my car (about a mile from my house).  It took a large tree down that not only flattened the pickup in front of my car but took the power lines with it throwing sparks all around the truck.  I helped the two people in the truck get out through their back window by pulling on them while the sparks flew around us.

Bought a weather alert radio after that.

Tj
5/29/2007 2:11:24 PM EDT
[#4]
Cell phone companies are not considered utilities so they don't have the same stringent rules as a traditional land line company.  Standard local switching offices by law must have battery backup for a minimum of 3 days without power, and they have the bandwidth to handle a tremendous amount of calls.  Most cell sites have very little power backup capacity, and the limited bandwidth caps the call handling ability at a much smaller level.  
5/29/2007 2:22:28 PM EDT
[#5]

Quoted:
Cell phone companies are not considered utilities so they don't have the same stringent rules as a traditional land line company.  Standard local switching offices by law must have battery backup for a minimum of 3 days without power, and they have the bandwidth to handle a tremendous amount of calls.  Most cell sites have very little power backup capacity, and the limited bandwidth caps the call handling ability at a much smaller level.
Very good point.  If the good governor wanted the state to pay for this redundancy, by all means, but they cellphone companies will not put up the extra $$ for this.
5/29/2007 2:31:48 PM EDT
[#6]
As a sidenote. If you get verizon Fios (fiber) they cut your landline and runs it through the fiber as well. However, since it doesn't carry power it runs off your house's electrical system. They include a battery backup in their box but it is only good for 4-8 hours.

-Foxxz
5/29/2007 6:36:58 PM EDT
[#7]
  I incorporate cellphones into my communications plans,
as well as amateur radio, a landline phone, GMRS,
and a CB radio, which I rarely use.  My landline phone has
been very reliable, although 911 can be easily overloaded.
I once had to dial the operator during a sudden snowstorm
to report a motor vehicle accident because 911 was at capacity
and would ring with no answer.
5/29/2007 7:03:50 PM EDT
[#8]



In the event of a disaster, Traycoff suggested using text messages because it pulls less on the cellular network.


This is worth repeating.

During Katrina, text messages got through under conditions where voice calls were out of service for days.

Not only do text messages take up just a miniscule fraction of the bandwidth of voice calls, but they are persistent: The cell network will continue to attempt to deliver a text message over a period of hours - or even days - until it is successfully received.

If you don't know how to use text messaging, I would strongly suggest some practice before you actually need it. (You don't have to actually send your test messages - just practice the process of composing and reading them until you are familiar with it.)
5/29/2007 7:36:28 PM EDT
[#9]
Guys, I work for a cellphone company as a cell tech. Heres the deal.....all cell tower rely on three things and any one of the three can mess you up during a disaster.

#1 power.....verizon and cingular have this covered with permanant gennies at all their sites. Altel a big chunk but not all

#2 land lines. All cell traffic is pulled outta the air and put on a land line back to the cell carrier switch. loose the land line and your not talking. This actually is the biggest problem we have. the cell equipment is fairly reliable. the idiot with a backhoe that cuts the cables is a real problem.

#3 Switch. all towers may survive but if you loose the switch you are dead.

Cell phones are great......they pay my bills but they are not a sat phone.....many things to break.....sat phones are great but they have their limitations too. (ive seen a thick cloud knock down a 60 ft across sat station (90 db of gain if I recall correct)  so itll really screw with a sat phone.

All comm sytems have flaws..... REDUNDANCY is the key......Cell+ham+CB+landline.....wokin on ham now myself
5/29/2007 7:51:49 PM EDT
[#10]

Quoted:
Cell phone companies are not considered utilities so they don't have the same stringent rules as a traditional land line company.  Standard local switching offices by law must have battery backup for a minimum of 3 days without power, and they have the bandwidth to handle a tremendous amount of calls.  Most cell sites have very little power backup capacity, and the limited bandwidth caps the call handling ability at a much smaller level.  

30 mins battery on the old TDMA sites........3-12 hours gsm sites.Switches all have really big battery stacks with back up gennies with ton of fuel. even small company's like mine dont take chances with their switches. We lost 900 sites during a huricane couple years back.......had most back up within a week.........actually 3 days.....not all but most. We rolled every gennie and tech we had into the area and rented everything we could get our hands on. Id say we did better than half the companies and not as good as the others...........must be nice to have enough money to have a perm 50kw at each site.......as far as bandwidth all companies set up a site for normal traffic.....not disaster traffic.......radios aint cheap so you cant put three $20,000
radios in a site that only does enough traffic to suport one during a normal day waiting for a disaster. quick way out of bidness.
5/29/2007 8:21:11 PM EDT
[#11]

Quoted:

#1 power.....verizon and cingular have this covered with permanant gennies at all their sites. Altel a big chunk but not all


Diesel (stored on premises)?
Natural gas (connected to local gas utility)?
Propane (stored on premises)?
5/30/2007 4:05:02 AM EDT
[#12]
Of the sites ive seen in north and south carolina 95% diesel.......5% propane/natural gas........up north its probably flipped the other way......havent seen any sites up there but have talked to a few techs and they told me they used propane powered gennies due to diesel geling
5/30/2007 4:53:48 AM EDT
[#13]
I thought everyone learned this lesson when TWA flight 800 was shot down, and all the infobabes couldn't make their reports via... wait for it... cell phone

When I was active with the Milwaukee Repeater Club (146.91-), we had a speaker who told us that the cell network at the time was only designed for a 15% work load (that is to say, a total of 15% of subscribers could use it) and at something like 30% work load, the system would tank.  Oops!  
5/30/2007 8:56:36 AM EDT
[#14]

Quoted:
Guys, I work for a cellphone company as a cell tech. Heres the deal.....all cell tower rely on three things and any one of the three can mess you up during a disaster.

#1 power.....verizon and cingular have this covered with permanant gennies at all their sites. Altel a big chunk but not all

#2 land lines. All cell traffic is pulled outta the air and put on a land line back to the cell carrier switch. loose the land line and your not talking. This actually is the biggest problem we have. the cell equipment is fairly reliable. the idiot with a backhoe that cuts the cables is a real problem.

#3 Switch. all towers may survive but if you loose the switch you are dead.

Cell phones are great......they pay my bills but they are not a sat phone.....many things to break.....sat phones are great but they have their limitations too. (ive seen a thick cloud knock down a 60 ft across sat station (90 db of gain if I recall correct)  so itll really screw with a sat phone.

All comm sytems have flaws..... REDUNDANCY is the key......Cell+ham+CB+landline.....workin on ham now myself


My DH works for the deathstar, and in May 2003, when Stockton MO got flattened by an F3/F4 storm, he drove down & provided emergency comms (ham tech) for a day until Alltel got a NEW tower set up in Stockton.  The main cell towers were all destroyed there, as was the Stockton SWBell Central Office.  The CO's genny was still there, but the CO was GONE!

I imagine much the same happened in Greensburg.  No remaining landlines that worked in town because the wires on poles were all down.  No CO to route stuff through.  No cell towers in the area survived I expect.
5/30/2007 9:15:15 AM EDT
[#15]
Even during the Rita Evacuation from Houston, a lot of people were having problems with their cell phones.  The cell system was pretty well saturated.

I'm told that texting did work.

My family got our money's worth out of FRS that day.  Since then I've picked up some additional FRS/GMRS sets.  
5/30/2007 2:09:25 PM EDT
[#16]

Quoted:
I thought everyone learned this lesson when TWA flight 800 was shot down, and all the infobabes couldn't make their reports via... wait for it... cell phone

When I was active with the Milwaukee Repeater Club (146.91-), we had a speaker who told us that the cell network at the time was only designed for a 15% work load (that is to say, a total of 15% of subscribers could use it) and at something like 30% work load, the system would tank.  Oops!  


With the next gen of technology its not as bad as analog/tdma was.....but still another 911 and there will be lots of fast busys.......
5/30/2007 3:33:28 PM EDT
[#17]

Quoted:

Quoted:
I thought everyone learned this lesson when TWA flight 800 was shot down, and all the infobabes couldn't make their reports via... wait for it... cell phone

When I was active with the Milwaukee Repeater Club (146.91-), we had a speaker who told us that the cell network at the time was only designed for a 15% work load (that is to say, a total of 15% of subscribers could use it) and at something like 30% work load, the system would tank.  Oops!  


With the next gen of technology its not as bad as analog/tdma was.....but still another 911 and there will be lots of fast busys.......



the UMTS system is supposed to double the current capacities. Matter of fact cingular just upgraded thier entire system(antenna/transmitters)
5/30/2007 4:49:11 PM EDT
[#18]
My son and I try to use our amatuer and GMRS (repeater) radios on a daily basis to remain familiar with them. We do have cell phones for the usual comms too. One may not need major pieces of comm gear, but try going without cell phones for a Saturday and you will find out how much you might need. The "Lone Wolfs" will need less than people with family.

RS
5/30/2007 4:58:31 PM EDT
[#19]
I couldn't get through for a week trying to call my brother and Dad when hurricane Wilma struck FL.  Land lines were down longer.

I won't be relying on cell phones in an emergency.

If one more day had passed, I would have been on the road down there.
5/30/2007 5:22:26 PM EDT
[#20]

Quoted:

Quoted:

Quoted:
I thought everyone learned this lesson when TWA flight 800 was shot down, and all the infobabes couldn't make their reports via... wait for it... cell phone

When I was active with the Milwaukee Repeater Club (146.91-), we had a speaker who told us that the cell network at the time was only designed for a 15% work load (that is to say, a total of 15% of subscribers could use it) and at something like 30% work load, the system would tank.  Oops!  


With the next gen of technology its not as bad as analog/tdma was.....but still another 911 and there will be lots of fast busys.......



the UMTS system is supposed to double the current capacities. Matter of fact cingular just upgraded thier entire system(antenna/transmitters)


Yah they have been building like crazy........problem is ask anyone if they have a UMTS phone.......they are useing it for data at the moment as their arent many phones on the market. The more data they sell the less capacity for calls.....I dont know much about it yet but wanna learn badly......us little guys cant last forever slugging it out with king kong......wanna be up on the competitors systems when it comes time to look for new work