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AR15.COM
11/27/2011 1:17:51 PM EDT
Was using my Strikefire on my AR15 yesterday and noticed that the dot is no longer a nice solid dot but a crescent shape.
I have tried with and without my glasses and the dot is no longer nice and round.
Anybody else have this issue?
11/28/2011 5:05:00 AM EDT
[#1]





Quoted:



Was using my Strikefire on my AR15 yesterday and noticed that the dot is no longer a nice solid dot but a crescent shape.


I have tried with and without my glasses and the dot is no longer nice and round.


Anybody else have this issue?





Please call customer service at 1-800-426-0048, they will take care of it for you. Sorry about the trouble.





 
12/7/2011 6:13:05 AM EDT
[#2]
Just an update.
Called Vortex customer service and the nice lady told me to send my Strikefire in to customer service.
I did and in less than one week I have a new scope in my hands.
Customer service doesn't get any better than this !
Thanks Vortex.
12/7/2011 7:02:47 AM EDT
[#3]



Quoted:


Just an update.

Called Vortex customer service and the nice lady told me to send my Strikefire in to customer service.

I did and in less than one week I have a new scope in my hands.

Customer service doesn't get any better than this !

Thanks Vortex.


Thanks for the feedback, we appreciate it and I'm glad we could take care of you.