Thanks Vortex

kristen

Joined: Sep 2014

Posts: 397

EE: 0% (0)

GA, USA

Posted: 2/21/2023 10:41:39 PM EDT

Vortex scope reticle shifted when changing magnification. Customer service sent shipping label immediately. Five days later I had a new scope. Oops, it was 1 inch tube not 30mm. Customer service sent the second replacement before I could even send back the wrong one. That and a free t-shirt and hat. Wish all vendors were this good.

10mmillie

Joined: Aug 2001

Posts: 10951

EE: 100% (229)

TX, USA

Posted: 2/22/2023 4:53:15 AM EDT

[#1]

That’s why I buy nothing but Vortex.

trails-end

Member

Joined: Jan 2017

Posts: 21612

EE: 100% (98)

GA, USA

Posted: 2/22/2023 7:44:34 AM EDT

[#2]

Their warranty is tops. They replaced a prism red dot because a battery corroded in it.

We are in the middle of a Communist Revolution in the USA.
There is no voting our way out of this.

VortexOptics

Member

Joined: Feb 2012

Posts: 2977

EE: 0% (0)

USA

Posted: 2/24/2023 3:23:37 PM EDT

[#3]

Always happy to help. Thanks for being a part of Vortex Nation and if you ever need anything don't hesitate to give us a shout.

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Thanks Vortex

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Thanks Vortex