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AR15.COM
4/12/2010 5:55:59 AM EDT
I just got my upper back from Adco today. Order #4790884. Your work was excellent as usual, but it appears you accidentally installed a Surefire FH556 flash hider when I had requested a MB556K muzzle brake. I'm slightly disappointed because I paid more for the MB556K and hate losing time when sending my rifle out.

Thanks.
4/12/2010 6:43:01 AM EDT
[#1]
Sorry, send it back. We'll install the brake, and refund all your shipping expenses.
4/12/2010 6:46:15 AM EDT
[#2]
OR - if you want the flash hider I'll refund the full purchase price you paid for the brake and the flash hider will be a freebie.
4/12/2010 7:14:15 AM EDT
[#3]
sounds like you guys have top notch customer service...
4/12/2010 7:18:33 PM EDT
[#4]
Quoted:
OR - if you want the flash hider I'll refund the full purchase price you paid for the brake and the flash hider will be a freebie.


I'll take you up on that deal. Let me know what I need to do to follow through.

Quoted:
sounds like you guys have top notch customer service...


Adco is awesome. I haven't dealt with them too much (2 times) but they've been phenomenal both times. They do excellent, fast work at a great price.
4/13/2010 5:18:40 AM EDT
[#5]
I just emialed you a secure link to submit your info for the refund.
sorry for the hassle.

4/13/2010 5:23:44 AM EDT
[#6]
Quoted:
I just emialed you a secure link to submit your info for the refund.
sorry for the hassle.



Got it.

I appreciate you guys going the extra mile for me.  I will continue to use Adco for work I need.

Thanks again for the excellent customer service.
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