Posted: 5/13/2010 1:21:15 PM EDT
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I need some computer help guys.
My computer is locking up almost every time I turn it on. I don't know why or what to do about it, but when I looked at the Windows Task Manager after starting it up, here are the processes that are running: ccsvhst.exe hpqbam08.exe iPodService.exe ashWebSv.exe hpqgpc01.exe wmiprvse.exe wuauclt.exe Updates from HP.exe hpqtra07.exe QuickDCF.exe YahooAUService.exe svchost.exe taskmgr.exe svchost.exe LxrAutorun.exe hpqste08.exe iTunesHelper.exe QTTask.exe FreeAgentService.exe spoolsv.exe LxrSII1s.exe ashDisp.exe ALCXMNTR.EXE AGRSMMSG.exe hphmon06.exe ashServ.exe aswUpdSv.exe hpsysdrv.exe svchost.exe ccsvchst.exe kbd.exe ashMaiSv.exe svchost.exe wmonitor.exe svchost.exe LMpdpsrv.exe svchost.exe svchost.exe AppleMobileDevice.exe svchost.exe MDM.exe svchost.exe svchost.exe lsass.exe services.exe winlogon.exe csrss.exe smss.exe jusched.exe realsched.exe ctfmon.exe jgs.exe VTTimer.exe svchost.exe System System Idle Process These can't all be necessary, however, I don't know which ones to shut down or how to keep them from starting on their own during the boot up process. Can anyone provide any guidance? Thanks. -KW |
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boot into safe mode with networking support and run malwarebytes and let us know afterwards Then using the run command, type in msconfig and post what is listed in your start up as well. or he could just use hijackthis then post it in the white box 
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Here's what's in my StartUp:
VTTimer realsched jusched REGSHAVE RECGUARD ps2 LMPDPSRV KBD hpsysdrv hpqSRMon hphupd06 hphmon06 “ / C ALCXMNTR AGRSMMSG ashDisp dumprep 0 –k QTTask iTunesHelper LxrAutorun ctfmon Exif Launcher HP Digital Imaging Monitor Updates from HP PowerReg Scheduler |
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Quoted: Quoted: Anything ipod, itune, and apple can be turned off. Yes, I presumed so, but wanted to list them to give a full picture of what processes are running. How do I prevent them from running in the first place? Thanks. -KW What version of Windows are you running? |
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run this from an account with admin priviliages. startuplite
then restart |
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"locking up all the time" is not a symptom of a software problem. I think you are barking up the wrong tree. This sounds like heat or a short to me. Open the case, use a can of air (NOT A VACUUM!) and clean it out well. Especially the fans and heat sinks. Then reseat all the cards and memory sticks. For best results, take it outside to blow it out as the dust that comes out will be nasty. Then put it back the way it was and try. If it still crashes, get a house fan, take off the case cover, blow the fan on it and run and see what happens. You can also try checking your bios for a temp gauge. Run it until it crashes and then reboot to bios, check the number. 65 degrees Celsius is on the warm side. |
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I'll go try the startuplite now.
With regards to an overheating problem, the "locking up" only happens during the start-up process. When I turn on the computer, the initial start-up will freeze at some point. I then shut it off and re-start and it does fine, although it takes several minutes. -KW |
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Anything ipod, itune, and apple can be turned off. Yes, I presumed so, but wanted to list them to give a full picture of what processes are running. How do I prevent them from running in the first place? Thanks. -KW What version of Windows are you running? Windows XP Home version -KW |
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Quoted: Quoted: get to the task manager ASAP after reboot and set it to show list by percentage of usage watch for something to pop up and consume most of the processor Here are the processes that were top consumers: ashwebsvc 50k+ ashmaisvc 50k+ ashserv 50k+ -KW That's Avast, web and mail. And that's a LOT of memory it's using. Shut down Avast (in the Avast system settings) then reboot and see what happens.
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Here's what's in my StartUp: VTTimer realsched jusched REGSHAVE RECGUARD ps2 LMPDPSRV KBD hpsysdrv hpqSRMon hphupd06 hphmon06 “ / C ALCXMNTR AGRSMMSG ashDisp dumprep 0 –k QTTask iTunesHelper LxrAutorun ctfmon Exif Launcher HP Digital Imaging Monitor Updates from HP PowerReg Scheduler You can disable these in msconfig (as a start): realsched jusched QTTask iTunesHelper Exif Launcher HP Digital Imaging Monitor Updates from HP PowerReg Scheduler Also do what the people above me said |
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Quoted:
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Here's what's in my StartUp: VTTimer realsched jusched REGSHAVE RECGUARD ps2 LMPDPSRV KBD hpsysdrv hpqSRMon hphupd06 hphmon06 “ / C ALCXMNTR AGRSMMSG ashDisp dumprep 0 –k QTTask iTunesHelper LxrAutorun ctfmon Exif Launcher HP Digital Imaging Monitor Updates from HP PowerReg Scheduler You can disable these in msconfig (as a start): realsched jusched QTTask iTunesHelper Exif Launcher HP Digital Imaging Monitor Updates from HP PowerReg Scheduler Also do what the people above me said Thanks. I'll give it a go. -KW |