Posted: 4/14/2016 11:50:28 AM EDT
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I have media files on an old 1 TB WD My Book and am trying to transfer them to a new 4 TB drive. When copying files either between the two drives or from the hard drive to the new drive, I get the following error:
"Could not find this item This is no longer located in F:\yadayadayada. Verify the item's location and try again." The file is definitely there, in that I can open it in the appropriate viewer and it has no errors. It appears to only occur when copying files to the new external drive, but the error is reportedly at the source location. Any ideas? Mike |
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Quoted:
I have media files on an old 1 TB WD My Book and am trying to transfer them to a new 4 TB drive. When copying files either between the two drives or from the hard drive to the new drive, I get the following error: "Could not find this item This is no longer located in F:\yadayadayada. Verify the item's location and try again." The file is definitely there, in that I can open it in the appropriate viewer and it has no errors. It appears to only occur when copying files to the new external drive, but the error is reportedly at the source location. Any ideas? Mike So you have a laptop with 2 external drives, 1T and 4T. Can you copy the file from the 1T to your internal hd with no error? I assume the new drive is formatted in NTFS, if there isn't data on it yet reformatting external drives can show physical problems. ie if it will not format clean there could be issues with the drive. if that isn't an option a consistency check of the 4t drive will not hurt. formatting is destructive so if there is data on it, this removes it. |
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The machine is a desktop, but yes, I can copy from the 1 (actually a 2 TB drive after I looked) to the hard drive with no problem. The new drive is formatted with NTFS. The weird part is that the error isn't reporting on the new drive to which I am writing, but in the source directory. It only seems to happen when I write to the new drive, however. I will run chkdsk on the new drive when I reboot the computer.
Mike |
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I had a similar problem with Windows 10 and a WD My Cloud NAS.
Win 8.1 works perfectly but Windows 10 most of the time does not see it on the network or if it does it errors out. Installed a program called "WD_Access_for_Windows_1.1.5767" from Western Digital's site. There maybe a newer version now as that was a couple of months ago. After I installed it on Windows 10 it runs in the tray and then I ran the option to create a desktop shortcut to the network drive, after that it worked. |
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The drive is via USB rather than network, so I don't think that seeing it is the problem - I've put in a trouble ticket with WD on it. I bought 2 and have just added the second one (which prompted windows to rearrange all of my USB drive letters - REALLY??). If the second one works I'll assume a fault with the first and return it.
Mike ** ETA - nope, same thing with the second drive. |
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Well, after randomly hitting it with a hammer (or so it seems) the problem appears to be gone. Initial indications were that the motherboard (ASUS P8Z77-V) did not have good drivers for the USB 3 hubs, based on a bunch of "could not be migrated" events in the device manager. WHile uninstalling the USB hubs and rebooting to allow them to be found again did not appear to result in any changes, switching around the cables *MAY* have resulted in finding a working port, although I discovered at least one port which is acting as a USB 2 even though it is blue and is a direct motherboard socket (reducing the likelihood that I hooked up a cable incorrectly during the original build). I can say that disabling all of your USB hubs, as recommended by a Microsoft tech in one of their help forums can only go so far - namely, until you disable the hub into which your keyboard and mouse are connected, at which point you have to turn off your computer by holding down the power button. and hope that it re-installs itself correctly...
Mike |
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So that didn't work eithr. I eventually reverted back to WIndows 7, which.... didn't solve the problem either. It seems that the problem wasn't (necessarily) drivers.
As a final attempt, I moved the drive I am attempting to move the files to to another USB input, not on the same hub as the source drive. I did this more as an experiment to see if the speed of transfer would increase - it didn't, BUT I have not had a failure since, and I managed to transfer over 66 GB of data in one try, so the problem seem to be solved in that respect (I now have a stray USB cable hanging in a very inconvenient location, however). I am not sure if there si a problem with the specific hub they were attached to, or if WIndows' USB 3 handling just doesn't like passing data through a hub for some reason... Now to decide if I am going to go back to WIndows 10 again... Mike |