Posted: 11/28/2009 8:18:41 AM EDT
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A little background ...
I was away from my small business acct computer for about an hour. Upon my return, the computer was trying a PXE boot. Another computer was shut-down completely. I seem to have suffered some sort of power event. Now I can't get the acct computer to recognize the HD. Gateway Intel P4 1.66 Western Digital HD - WD400BB - 53CAAO Enhanced IDE 40GB Within original case- Checked power supply & connections - OK Replaced IDE cable, checked connections -Ok In BIOS - cannot see HD, armature sounds like it's moving going into and out of BIOS, doesn't sound like it's spinning Moved it to secondary IDE slot - Nothing HD wasn't making any unusual noises prior, doesn't seem to have any physical damage or smoked electronic smells Tried putting it into another case- Set the pin jumper to slave, put it on the primary bus as a slave - couldn't see my master OR the new slave in BIOS Stuck it into a secondary slot - couldn't see it in BIOS Tried all of the previous in a 3rd case - same results. Is there any thing else I can try ? It doesn't seem like a physical failure ... maybe a firmware failure or corruption ?? Worse case - any recommendations for a data recovery company - I'm in WNY. Apparently, my office girl thought she was streamlining. A few months ago, she set up a section within the failed HD for our Quickbooks and Excel backups, instead of our external drive 
Any help would be GREATLY appreciated !! |
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May have corrupted the disk. There are a few options.
I would first download and burn this knoppix ISO and boot it on the machine. It will hopefully allow you to access the hard drive and copy any files off of it http://www.kernel.org/pub/dist/knoppix/KNOPPIX_V6.2CD-2009-11-18-EN.iso The HD and any USB drives you plug in will appear on the desktop. I would try to use a windows boot cd and do a recovery/rescue. If you can't read the drive at all there are drive recovery people like drive savers and on track (highly recommended). -Foxxz |
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Quoted:
May have corrupted the disk. There are a few options. I would first download and burn this knoppix ISO and boot it on the machine. It will hopefully allow you to access the hard drive and copy any files off of it http://www.kernel.org/pub/dist/knoppix/KNOPPIX_V6.2CD-2009-11-18-EN.iso The HD and any USB drives you plug in will appear on the desktop. I would try to use a windows boot cd and do a recovery/rescue. If you can't read the drive at all there are drive recovery people like drive savers and on track (highly recommended). -Foxxz I'll give this a shot .. thx a bunch ! |
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Surge protector? Likely a power surge hosed the firmware on the drive. Be careful of some of the suggestions here if you have data on there you really need. Knoppix is a good choice if you know what to do with the data and how to copy it off the drive. Don't freeze it until you are absolutely ready to copy everything off of it as you may only get one chance. If you put it in another PC and had no detection It is likely hosed. Try getting a drive utility from the manufacturer. They generally have 16 bit drivers and if the drive is going to spin the manufacturer is gong to supply the tools to do it. You may also try hardcoding the sectors and cylinders in bios from the label to see if the drive will spin up without auto detecting. In the mean time it's probably time for a trip to the parts store and buy a new drive and start rebuilding. Even if it does spin up to get data it should not be trusted for further use.
<Insert rant on surge protection and backups> |
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Quoted:
Surge protector? Likely a power surge hosed the firmware on the drive. Be careful of some of the suggestions here if you have data on there you really need. Knoppix is a good choice if you know what to do with the data and how to copy it off the drive. Don't freeze it until you are absolutely ready to copy everything off of it as you may only get one chance. If you put it in another PC and had no detection It is likely hosed. Try getting a drive utility from the manufacturer. They generally have 16 bit drivers and if the drive is going to spin the manufacturer is gong to supply the tools to do it. You may also try hardcoding the sectors and cylinders in bios from the label to see if the drive will spin up without auto detecting. In the mean time it's probably time for a trip to the parts store and buy a new drive and start rebuilding. Even if it does spin up to get data it should not be trusted for further use. <Insert rant on surge protection and backups> I thought we had everything covered ... Here's the kicker .. I had planned on a new build for that one, the parts arrived from Newegg on wednesday 
What does the freezing do to it ? Just finished downloading Knoppix .. |