Posted: 10/12/2009 5:30:14 AM EDT
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I had Comcast out this weekend to look at my Internet cause it keeps flaking out at different times of the day. The guy goes outside to check the box, comes back giggling about how he just disconnected my neighbors illegal Cable... this morning there's ANOTHER Comcast guy out front, I think he's the one who's hooking my neighbors up. I heard him talking about $50 to do it over again, what they don't know is that Comcast never fixed my problem and is coming back out next week with reinforcements... 
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I had Comcast out this weekend to look at myInternet cause it keeps flaking out at different times of the day. The guy goes outside to check the box, comes back giggling about how he justdisconnected my neighbors illegal Cable... this morning there's ANOTHERComcast guy out front, I think he's the one who's hooking my neighborsup. I heard him talking about $50 to do it over again, what they don'tknow is that Comcast never fixed my problem and is coming back out nextweek with reinforcements... Sounds right on par with most of the country. |
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Quoted: So one Comcast guy charges $50 to install an illegal cable tap on the side, and another comes out to disconnect? In the meantime, you still have the problem?  The guy who came out and looked at mine was one of the internet guys who comes out and tests the line and work on the computers (in collared shirts). The next guy that's coming out is going to run new cabling direct from the street, through my attic to the cable modem in my office (in shorts and a t-shirt), different types of guys. Meanwhile, the guy is still next door. He must be a friend with the language and demeanor he's using with the family. |
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I had some problems with my cable when I moved in at my current location. Because I have a homebased business as a webdesigner, internet is vital for me.
When I installed everything correctly it didn't work at all. Called my cable company and the next day a guy showed up and checked the underground cable with a special device and concluded that about 40 meters from my homeconnection there was a break in the cable. Because of the holidayseason he told me that it could take a week for someone to repair the cable. However, the next day, a private contractor for that company showed up and fixed the problem in two hours buy removing the pavement, digging up the cable and welding it back together. He was so sure about his work he told me that I didn't have to check my connection. Well, he was very good at his job, because it worked very well. Great guy, because my worries were over. |
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I had some problems with my cable when I moved in at my current location. Because I have a homebased business as a webdesigner, internet is vital for me. When I installed everything correctly it didn't work at all. Called my cable company and the next day a guy showed up and checked the underground cable with a special device and concluded that about 40 meters from my homeconnection there was a break in the cable. Because of the holidayseason he told me that it could take a week for someone to repair the cable. However, the next day, a private contractor for that company showed up and fixed the problem in two hours buy removing the pavement, digging up the cable and welding it back together. He was so sure about his work he told me that I didn't have to check my connection. Well, he was very good at his job, because it worked very well. Great guy, because my worries were over. I doubt that. If he didn't replace the whole drop, he more than likely spliced the ends and added a barrel to re-connect. We would reprimand tech for doing things like that instead of doing the job the correct way, but that's what happens when subs get involved - they aren't as trained as the conpany techs. They'll be back out to replace the whole drop eventually. 
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Quoted: I hope you got a picture of their vehicle or a name of the other tech. I thought about it, but to be honest, I don't really care what they do. Comcast will be out next week again and I'm sure they'll find it rigged again. They'll only disconnect the illegal people so many times before they call the law. |
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I had some problems with my cable when I moved in at my current location. Because I have a homebased business as a webdesigner, internet is vital for me. When I installed everything correctly it didn't work at all. Called my cable company and the next day a guy showed up and checked the underground cable with a special device and concluded that about 40 meters from my homeconnection there was a break in the cable. Because of the holidayseason he told me that it could take a week for someone to repair the cable. However, the next day, a private contractor for that company showed up and fixed the problem in two hours buy removing the pavement, digging up the cable and welding it back together. He was so sure about his work he told me that I didn't have to check my connection. Well, he was very good at his job, because it worked very well. Great guy, because my worries were over. I doubt that. If he didn't replace the whole drop, he more than likely spliced the ends and added a barrel to re-connect. We would reprimand tech for doing things like that instead of doing the job the correct way, but that's what happens when subs get involved - they aren't as trained as the conpany techs. They'll be back out to replace the whole drop eventually.
I believe that the subs get a set price for their work no matter the scope so they often make "quickie" repairs and worry about it later. |
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I had some problems with my cable when I moved in at my current location. Because I have a homebased business as a webdesigner, internet is vital for me. When I installed everything correctly it didn't work at all. Called my cable company and the next day a guy showed up and checked the underground cable with a special device and concluded that about 40 meters from my homeconnection there was a break in the cable. Because of the holidayseason he told me that it could take a week for someone to repair the cable. However, the next day, a private contractor for that company showed up and fixed the problem in two hours buy removing the pavement, digging up the cable and welding it back together. He was so sure about his work he told me that I didn't have to check my connection. Well, he was very good at his job, because it worked very well. Great guy, because my worries were over. I doubt that. If he didn't replace the whole drop, he more than likely spliced the ends and added a barrel to re-connect. We would reprimand tech for doing things like that instead of doing the job the correct way, but that's what happens when subs get involved - they aren't as trained as the conpany techs. They'll be back out to replace the whole drop eventually.
Actually it sounds like(would need more info from original poster) a network perfomance tech(guy who works on the poles and underground stuff) came out to fix your issue for numerous reasons and not a normal in house guy or contractor. He was probably working on the plant, and not the drop. It would of been much easier to run a new drop and have a contractor come out and bury it later then it would to dig up concrete, then dig 6 inches into the earth, and splice the cable. Most in house technitians do not carry the type of meter that would tell you where a break is in the cable due to cost. So the contractor was a real go getter(highly unlikely), or the in house guy turned it over to another department. |
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I hope you got a picture of their vehicle or a name of the other tech. I thought about it, but to be honest, I don't really care what they do. Comcast will be out next week again and I'm sure they'll find it rigged again. They'll only disconnect the illegal people so many times before they call the law. Don't bet on it. |
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This kind of pisses me off. I pay close to $300/month for a whole lot of Comcast services. I absolutely hate the bastards. On the other hand, they cut an illegal hookup and look the other way. They have a TV ad campaign right now about what bad asses they are in catching cable thieves but in the end they do nothing. Someone paid for that tech to come out and cut the tap - us paying customers did. The next door neighbor isn't so much stealing from Comcast - he's stealing from us paying customers too. I hate fucking thieves.  |
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I remember back about 10 - 12 years ago I had the cable guy come out. After he was done I offered him $50 to hook me all up. He said sure no problem. He left and about 30 minutes later the cable company calls and asks me if the cable man had been out today. I say yes. She says was everything to my satisfaction? I say yes. She says well if you would like we can hook you up with the whole enchilada for $25 for the first year or something like that. Its a promotion. So i was like Im all good , no thanks. lolToo funny. |
| $50 is way to much! In my old neighborhood there was an old drunk Mexican fella that we called "Monkey Mark". He would climb up the pole outside of your house, without the assistance of a ladder, and pull your cable trap for a "drink donation". $10-$15 was enough to keep him sauced up for a day, so that was the going rate. |
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I had some problems with my cable when I moved in at my current location. Because I have a homebased business as a webdesigner, internet is vital for me. When I installed everything correctly it didn't work at all. Called my cable company and the next day a guy showed up and checked the underground cable with a special device and concluded that about 40 meters from my homeconnection there was a break in the cable. Because of the holidayseason he told me that it could take a week for someone to repair the cable. However, the next day, a private contractor for that company showed up and fixed the problem in two hours buy removing the pavement, digging up the cable and welding it back together. He was so sure about his work he told me that I didn't have to check my connection. Well, he was very good at his job, because it worked very well. Great guy, because my worries were over. I doubt that. If he didn't replace the whole drop, he more than likely spliced the ends and added a barrel to re-connect. We would reprimand tech for doing things like that instead of doing the job the correct way, but that's what happens when subs get involved - they aren't as trained as the conpany techs. They'll be back out to replace the whole drop eventually.
I believe that the subs get a set price for their work no matter the scope so they often make "quickie" repairs and worry about it later. This. |