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AR15.COM
4/12/2009 12:47:13 PM EDT
Firefox 3.08  Doesn't matter if I'm in Vista or Window 7 Beta

I've already uninstalled and reinstalled FF.  Deleted the cookies, deleted tempfiles, personal info.
It seems to happen ALOT here on ARFCOM.  
After the fresh FF install I deliberatley left off my usual add-ons.  The problem remains.

Google isn't helpful, neither is ARFCOM search or archives.

Firefox won't load new pages. The program or computer is not locked up, it takes forever to load a new page, which never happens.

If I close FF and restart, I get a error message that the FF processes, there are two, are still running.

I go into the task manager/processes and try to end the FF process,, one process ends.  This process is using no resources.

The second process is using 30K of memory.  I click on the end process button, but it does not end. I end up having to reboot.

I'm using Internet Exploder at the moment.  But FF is my preferred browser.

Thanks in advance

ZM
4/12/2009 1:24:59 PM EDT
[#1]
http://www.tweakguides.com/Firefox_3.html


Uninstalling Firefox

If you have a previous version of Firefox before Version 3.0, I strongly recommend that you completely uninstall it, do a thorough cleanout of any traces of it as covered below, and then install the full 3.0 package or newer. This will prevent a wide range of problems down the track, particularly as settings and customizations from previous Firefox versions may conflict with, hide or remove certain new Firefox 3 features. If you're experiencing strange issues in any version of Firefox, doing a complete uninstall and cleanout as covered below is also recommended to resolve this.

In any case, to completely remove all traces of Firefox from your system follow these steps:


1. Backup your bookmarks as a Bookmarks.html file. In Firefox 2 go to the Bookmarks menu, select 'Organize Bookmarks', then select File>Export. In Firefox 3, go to the Bookmarks menu, select 'Organize Bookmarks', then select 'Import and Backup'>Export HTML. Note the difference between .HTML and .JSON Bookmark files is explained in more detail in the Advanced Tweaking section of the guide.

2. Go to Control Panel>Add/Remove Programs in Windows XP; or Control Panel>Programs & Features in Windows Vista, and if a 'Mozilla Firefox' entry (or similar) exists, select it and click Change/Remove and uninstall it. During uninstallation, tick the 'Remove my Firefox personal data and customizations' box as well.

3. Go to your \Program Files\Mozilla Firefox directory and delete it and all of its contents if it still exists.

4. Delete the following directories if they exist:

In Windows XP -

\Documents and Settings\[username]\Application Data\Mozilla

\Documents and Settings\[Username]\Local Settings\Application Data\Mozilla

In Windows Vista -

\Users\[username]\AppData\Local\Mozilla

\Users\[username]\AppData\Roaming\Mozilla

Note that this will delete all of your bookmarks and saved settings, so make sure you've backed up your bookmarks as covered in step 1. You might also want to note down any passwords which you might otherwise forget.

5. Find and remove all Firefox/Mozilla-related entries in the Windows Registry. Using the Windows Registry Editor (Start>Run>Regedit), delete the following keys - that is, right click on their name in the left pane of Registry Editor and select Delete:

[HKEY_CLASSES_ROOT\FirefoxHTML]

[HKEY_CLASSES_ROOT\FirefoxURL\]

[HKEY_CURRENT_USER\Software\Classes\Applications\firefox.exe]

[HKEY_CURRENT_USER\Software\Mozilla]

[HKEY_CURRENT_USER\Software\MozillaPlugins]

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla]

[HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org]

[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins]

Note: If you also have Mozilla Thunderbird or any other Mozilla products installed, make sure to only uninstall entries under the keys above which relate directly to Firefox by name.

If you are not confident with using the Registry Editor, see the Windows Registry chapter of the TweakGuides Tweaking Companion for more detailed instructions and other registry cleaning alternatives.

The steps above will remove all the major Firefox-related settings and traces which can cause problems with newer or even existing installations. In most cases you should only have to undertake Steps 1 and 2 of the above list. However again I must stress that if you are updating to Firefox 3 or newer from an older version of Firefox, or having strange problems with Firefox and nothing else in this guide works to resolve it, then I strongly suggest you follow all the steps above so you can remove all traces of Firefox.


On the next page we start looking at how to correctly configure Firefox's in-browser options - this is very important and should not be skipped.
4/12/2009 1:34:34 PM EDT
[#2]
Thanks Cruze,

I did some of thoses steps, but not all.

I'll give them a try and report back

ZM