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Posted: 5/4/2004 1:28:35 PM EDT
The guide button on my cable remote isn't working. All the other buttons seem ok, any one else having this problem?
Do I need to reset something?

Link Posted: 5/4/2004 1:38:14 PM EDT
Maybe unplug the power on the box?
Link Posted: 5/4/2004 1:43:21 PM EDT
Sometimes mine goes out...the preview/guide part. One time I unplugged the power, and it did come back. Might be an outage of that part of the service.

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