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Posted: 11/21/2008 12:22:39 PM EDT
There are a lot of threads about how some gunstore owners are "A Holes". And even though I own a gunstore I have no doubt that is true. At our store, we are known for our customer service and that has lead to our success.

On the other hand, there are some "customers" who are ass holes in themselves. Had one today.

Two guys come in and we are having a great conversation when one of them asks to see a Taurus PT 1911 with CT. I clear it and hand it to him and he points it (laser) at his buddy. I tell him not to do that it he looks at me like who am I to tell him what to do. I re iterate my request and he stares at me. I then reach for the gun while asking him to point it towards the wall.

He then says "you know what, I don;t need you telling me what I should and shouldn't do". The friend who had the gun pointed at him, looks puzzled as to what just happened and they both leave.

As a firearms instructor, I cannot help pointing out safety issues. Am I wrong?

Link Posted: 11/21/2008 12:25:58 PM EDT
You did just fine. That guy is just a moron.
Link Posted: 11/21/2008 12:26:27 PM EDT
You are not wrong at all. Always safety first.
Link Posted: 11/21/2008 12:26:57 PM EDT
I would have banned him for life.

You did fine.
Link Posted: 11/21/2008 12:27:57 PM EDT
I would have banned him from the store. You did fine.
Link Posted: 11/21/2008 12:28:11 PM EDT
bet if you put a knot on his head he would remember the lesson longer


had a cop muzzle sweeping the whole store the other day when I was shopping
Link Posted: 11/21/2008 12:28:15 PM EDT
Wrong? No.

In sales "the customer is always right", no matter how much of an @sshat he is.
Link Posted: 11/21/2008 12:28:38 PM EDT

You did good.
Link Posted: 11/21/2008 12:29:02 PM EDT
I would have done the same thing.
Link Posted: 11/21/2008 12:29:18 PM EDT
There is a surplus of idiots on the planet. You wouldn't miss that one.

Bannation.
Link Posted: 11/21/2008 12:29:38 PM EDT
Originally Posted By MuXi115:
You did just fine. That guy is just a moron.


+1
Link Posted: 11/21/2008 12:30:18 PM EDT
[Last Edit: 11/21/2008 12:33:08 PM EDT by MTNmyMag]
He was a retard, however at a local gun store that also has a range I was at the other day had a similiar incident. Only it was the guy behind the counted pointing the lase at another guy behind the counter to give a demonstration. He was safe though he had the laseree close his eyes first! The guy he was demoing it to had never owned a gun before and was shocked to see the guy point a gun at his friend, then he laughed about it. I pointed out a poster that would make a more appropriate demo target and got the ole " It is'nt loaded, does not even have a magazine"
Link Posted: 11/21/2008 12:30:24 PM EDT
seriously? come on. i knew not to do that when i was 8 with a BB gun
Link Posted: 11/21/2008 12:31:17 PM EDT
That guy had more than safety ignorance problems. He had parents that didn't teach him how to behave. When he's in your shop, holding your gun, he respects your wishes or leaves ASAP.
Link Posted: 11/21/2008 12:32:15 PM EDT
Needs more pistol whip.
Link Posted: 11/21/2008 12:33:31 PM EDT
IN before the flip side of this is posted calling you a wannabe range nazi.
Link Posted: 11/21/2008 12:33:36 PM EDT
You have been working there how long and you ask this question?
Link Posted: 11/21/2008 12:35:05 PM EDT
Originally Posted By thebomber:

He then says "you know what, I don't need you telling me what I should and shouldn't do".


Um, clearly, he does need to be told. In a loud voice. With blinking lights.
Link Posted: 11/21/2008 12:35:45 PM EDT
You did good, amongst my pals pointing a gun at someone will get a violent reaction from them. That is just plain stupid and of course rude.
Link Posted: 11/21/2008 12:36:26 PM EDT
4-rules

learn it
love it
live it

or GTFO...should be on the store front.
Link Posted: 11/21/2008 12:36:46 PM EDT
do you think you are wrong? If so why would you be wrong for insisting on safe gun handling?
Link Posted: 11/21/2008 12:37:16 PM EDT
You're in the right - he was an abject moron. Had it been my shop, I would have most likely TOLD him to never darken my doorway again.
Link Posted: 11/21/2008 12:37:25 PM EDT
Link Posted: 11/21/2008 12:38:21 PM EDT
Originally Posted By thebomber:
There are a lot of threads about how some gunstore owners are "A Holes". And even though I own a gunstore I have no doubt that is true. At our store, we are known for our customer service and that has lead to our success.

On the other hand, there are some "customers" who are ass holes in themselves. Had one today.

Two guys come in and we are having a great conversation when one of them asks to see a Taurus PT 1911 with CT. I clear it and hand it to him and he points it (laser) at his buddy. I tell him not to do that it he looks at me like who am I to tell him what to do. I re iterate my request and he stares at me. I then reach for the gun while asking him to point it towards the wall.

He then says "you know what, I don;t need you telling me what I should and shouldn't do". The friend who had the gun pointed at him, looks puzzled as to what just happened and they both leave.

As a firearms instructor, I cannot help pointing out safety issues. Am I wrong?



Sir, FWIW there are some gun stores in my area that I simply will not patronize because the people on the other side of the counter are axxholes.

That said somewhere in my training I recall two axioms to the effect that you should never point a gun at something you do not wish to destroy and to always keep the gun pointed in a safe direction. Your customers broke both of those rules and deserve the fact being pointed out to them. The fact they are to infantile to accept their mistake should not deter your pointing out that you do not accept such in your store. JMHO, 7zero1.

Link Posted: 11/21/2008 12:39:30 PM EDT
You did good. Some people are just morons.



Where in Va is your store?
Link Posted: 11/21/2008 12:41:17 PM EDT
Link Posted: 11/21/2008 12:42:12 PM EDT
Sounds fine to me.

There are some people who's business you do not need.
Link Posted: 11/21/2008 12:42:25 PM EDT
There's one small store that I go to where the owner will point the rules out and likes you to ask if you can dry fire it (he doesn't want people going crazy and wearing down new guns. I always try to go to that store first.

The other store I go to always has a nice selection and can order anything, but I do see some questionble behavior in there. Today I saw an employee rapidly dry firing a pair of revolvers as he was walking around the store. Bad muzzle control and overall poor knowledge of the rules.

I would prefer to shop at a store where the owner cared enough to educate the customers on the rules.
Link Posted: 11/21/2008 12:45:19 PM EDT
[Last Edit: 11/21/2008 12:47:53 PM EDT by Bryan71]
did good
thank God he didnt buy anything
(not to take your business away but some people are just too stupid)
Link Posted: 11/21/2008 12:45:56 PM EDT
Where's your store?

Link Posted: 11/21/2008 12:45:59 PM EDT
You should have pistol whipped him with it before he left.
Link Posted: 11/21/2008 12:46:16 PM EDT
Link Posted: 11/21/2008 12:46:26 PM EDT
If I owned a gunstore I would have two signs that were extremely obvious so that no one could miss them.

"Felons can't buy guns and you can't buy guns for them, it is illegal."

and

The Four Rules of Gun Safety
1. Treat all guns as if they are loaded.
2. Never point a gun at anything you do not want to destroy or kill.
3. Keep your finger off the trigger until you are ready to fire.
4. Be absolutely sure of your target and what is behind it.
Link Posted: 11/21/2008 12:48:32 PM EDT
You did great, stupid fucks didn't need to be touching a gun in the 1st place if they do not know how to practice firearm safety.
Link Posted: 11/21/2008 12:49:53 PM EDT
You were absolutely correct in your actions. the two guys are low grade morons.
Link Posted: 11/21/2008 12:51:41 PM EDT

You did excellent.

A little subtle for my taste, but that's just me.
Link Posted: 11/21/2008 12:54:53 PM EDT
One of my ex-fellow employees did that to a woman, who was pointing the gun at people out of cluelessness, he was actually given a talking-to by the store manager. He was a little harsh.

It's all in the delivery and the audience.

I've asked people not to point guns at me and most are sheepish and apologetic.
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