Originally Posted By BigM:
First off I am a fan of Primary Arms. However, I often wonder why you have such low review counts with the volume you sell? I posted a review twice on a product that I bought from you and neither review was posted? Unfortunately the review was for a product that did not do what it claims to do. I submitted the review so others would not encounter the same problem I had. If I had read my review, I would have realized the product wasn’t what I needed and I wouldn’t have purchased.

I am a person that reads all the reviews to help me decide if a particular product is right for me. Some reviews are obviously better than others, but I still read them. I would not say that you cherry pick your reviews, but now I have to wonder.

I believe that posting ALL reviews whether positive or negative will help you and your customers avoid costly returns and aid in customer satisfaction.