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AR15.COM
2/27/2020 7:55:46 PM EDT
Took my T2 out today, moved off my bedside stand gun to a new upper.  Took it out, two rounds, LED goes off.  Change battery, rotate to on, works fine, 3 or 4 more rounds, LED off again.  I've now swapped batteries to make sure that was not the issue, and it appears that it works when I first put the battery in, but any moving of the brightness dial causes the LED to die.

Now, off the gun, if I smack it a bit, LED goes off, remove, re-insert battery, it works until I whack it a bit or start changing brightness.  It is definitely hosed.

I've owned probably 10 different Aimpoints ranging from CompM2 to T1, H1, H2, T2, and several PRO's and never once had an issue.

Anyone have experience in sending something back?  How long did it take?  PITA?

Thanks!
"If the 1st Amendment applies to radio, TV and the Internet and the 4th Amendment covers electronic wiretapping and video surveillance, how can the 2nd Amendment only apply to 18th century firearms???"
WWTJD?
3/4/2020 11:33:39 AM EDT
[#1]
AP CS is stellar, IME.

They will take care of you.
SERIOUSLY, THERE ARE SIGHTS, AND THEN THERE ARE SITES.

"The problem is not the availability of guns, it is the availability of morons."
3/7/2020 12:52:21 AM EDT
[#2]
My t1 had to be sent in a couple years ago
Went to someplace in usa, then to sweden
Took about 2 months and they replaced a Board the knob and something else i believe
All was free
Works great since then!
11/23/2021 1:51:18 AM EDT
[#3]
So.... No warranty  by USA distributor,  it seriously had to travel international ?
12/7/2021 4:31:40 PM EDT
[Last Edit: jonm78][Edited] [#4]
Quote History
Originally Posted By Fullpower:
So.... No warranty  by USA distributor,  it seriously had to travel international ?
View Quote


You didn't know that Aimpoint optics were made in Sweden? None of them are made in the United States so why would you expect repairs to be done in the United States?
2/1/2022 6:27:55 PM EDT
[#5]
Aimpoint CS is remarkable.  You will be taken care of.
3/5/2022 11:52:04 AM EDT
[#6]
Got a T-1 dead on arrival.  Called Aimpoint.  They shipped me a replacement and asked that I return the failed one.  They weren't far from me in VA, so I was good to go in 3 days.
4/15/2022 12:56:55 AM EDT
[#7]
They'll take care of you as others have stated.  CS is on par with their brand.
Those who would give up essential liberty, to obtain a little temporary safety, deserve neither liberty nor safety
4/15/2022 1:02:40 AM EDT
[#8]
Quote History
Originally Posted By jonm78:


You didn't know that Aimpoint optics were made in Sweden? None of them are made in the United States so why would you expect repairs to be done in the United States?
View Quote
Honestly, at their price point, they should just ship a new replacement free of charge and let you send back the defective one.  It would be a shame if they really didn't have a US distributor who could handle this and instead required shipping to Sweden while you wait 2 months.  Just my 2 cents.
5/3/2022 2:10:15 PM EDT
[#9]
Quote History
Originally Posted By CPshooter1:
Honestly, at their price point, they should just ship a new replacement free of charge and let you send back the defective one.  It would be a shame if they really didn't have a US distributor who could handle this and instead required shipping to Sweden while you wait 2 months.  Just my 2 cents.
View Quote


That's way too much paperwork to swap serial numbers for a major manufacturer like that, especially one that has military contracts. You must be thinking of lesser manufacturers like Vortex or Holosun who don't use serial numbers on their products because they have no military contracts and it's easiest to just send a replacement optic.

Even Trijicon and EOTech are the same. Their optics have serial numbers and they have military contracts. Send them an optic and they fix it and return it. It took Trijicon 8 weeks to repair the ACOG I sent them. Those are more expensive than Aimpoints.
5/5/2022 7:55:06 AM EDT
[#10]
Quote History
Originally Posted By jonm78:


That's way too much paperwork to swap serial numbers for a major manufacturer like that, especially one that has military contracts. You must be thinking of lesser manufacturers like Vortex or Holosun who don't use serial numbers on their products because they have no military contracts and it's easiest to just send a replacement optic.

Even Trijicon and EOTech are the same. Their optics have serial numbers and they have military contracts. Send them an optic and they fix it and return it. It took Trijicon 8 weeks to repair the ACOG I sent them. Those are more expensive than Aimpoints.
View Quote


Every Vortex or Holosun optic I have owned has a serial number. Having or not having a serial number has nothing to do with how they do warranty work. I'm sure part of it is they want to see why it failed, and if it is a counterfeit or not.

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