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Originally Posted By Wolf1952:
I just ordered one of your CROSSFIRE II 3-12X56 AO HOG Hunter (CF2-31049). Can you tell me what Butler Creek lens covers I need to put on this scoop? Wolf http://www.vortexoptics.com/product/vortex-defender-flip-cap-objective-56 |
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Last year, I put together a charity build for a very good friend of mine, that is battling bladder and prostrate cancer. He is not a huge gun guy but has always liked shooting my ar's etc... It was primarily donated parts and I found a cerekote applicator to donate an awesome cerekote job. Some of the parts were donated by companies, and some by individuals. I had a used Vortex Sparc 2 donated for the build by an individual. The problem is, the dot flickers very badly. I replaced the battery and tried to make sure the cap was making correct contact with the battery. Are these repaired, or replaced? I hope that it is able to be repaired, as opposed to replaced. The applicator cerekoted the sparc as well to make it a complete package. Please advise on how to proceed. Here are some photos. He served in the Navy. 
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Live Free or Die
NRA Patron Member
Follow me on IG @josh_goes_pewpew
NRA Patron Member
Follow me on IG @josh_goes_pewpew
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Originally Posted By Jlgil73:
Last year, I put together a charity build for a very good friend of mine, that is battling bladder and prostrate cancer. He is not a huge gun guy but has always liked shooting my ar's etc... It was primarily donated parts and I found a cerekote applicator to donate an awesome cerekote job. Some of the parts were donated by companies, and some by individuals. I had a used Vortex Sparc 2 donated for the build by an individual. The problem is, the dot flickers very badly. I replaced the battery and tried to make sure the cap was making correct contact with the battery. Are these repaired, or replaced? I hope that it is able to be repaired, as opposed to replaced. The applicator cerekoted the sparc as well to make it a complete package. Please advise on how to proceed. Here are some photos. He served in the Navy. https://farm5.staticflickr.com/4598/25035387268_aa498ab863_o.jpg https://farm5.staticflickr.com/4735/38871095682_57d3bf1d9a_o.jpg If you have any issues just let me know and I will make sure it gets taken care of for you. You can reach customer care at 1-800-426-0048. |
www.vortexoptics.com
| Fantastic customer service! I sent in a PST 1-6 GenII from the EE. Glass was great but the turrets seemed incredibly tight so I sent it in. They looked it over, changed the lubricant in the turrets, purged the tube re-zeroed and had it back to me within 7 days. You guys rock, makes me want to spend Razor money with ya for both a scope and binos. |
Living the CW six pack club dream.
| Huge +1 for vortex. Dumped my rifle and razor hd 1-6 on concrete. Dented the tube out past the objective. It didn't effect function but I wanted it fixed. Sent it in fully expecting to pay, but vortex repaired it for free and had it back to me within a week. Excellent and painless customer service. |
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@VortexOptics, Do you know if Vortex Defender scope lens covers are covered by the lifetime warranty? I bough a set for my Weaverscope. One cover works fine but the other one doesn't latch closed properly. Sometimes it opens when I barely touch the rifle. Very annoying. I bought them about a year ago but never installed them until recently. Honestly, I expected better quality from Vortex. These caps weren't cheap. |
NRA - Life Member
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Originally Posted By Gyprat: @VortexOptics, Do you know if Vortex Defender scope lens covers are covered by the lifetime warranty? I bough a set for my Weaverscope. One cover works fine but the other one doesn't latch closed properly. Sometimes it opens when I barely touch the rifle. Very annoying. I bought them about a year ago but never installed them until recently. Honestly, I expected better quality from Vortex. These caps weren't cheap. |
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I bought the Vortex Viper PST-624 F-1M years ago and it has spent its life in a safe unitl yesterday. I have it mounted on a Gen. 1 RPR 6.5 Creedmor, I installed a fresh battery and was pretty excited to finally shoot this thing. Me and several other precision shooters tried to figure out the problem, it is definitely a little blurry and hazy when set on full power . I like to turn this thing up as I can see my targets so much better, I have to actually reduce magnification to get more clarity. Now if this is a design flaw or pure physics, I understand but what is my next option at this point? This is basically a brand new scope but has obviously seen several years of evolution and upgraded new designs are on the market already. I'd like to stick with an MRAD FFP and obviously returning it to Vortex will result in a review of a perfectly functioning factory fresh optic. Is there a scope that is exactly like this that does not have this little "error" at 24X? If so, can I get this one replaced? I spent a lot on this item back in the day, and I'd like to stick with Vortex. |
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Originally Posted By jettcity1: I bought the Vortex Viper PST-624 F-1M years ago and it has spent its life in a safe unitl yesterday. I have it mounted on a Gen. 1 RPR 6.5 Creedmor, I installed a fresh battery and was pretty excited to finally shoot this thing. Me and several other precision shooters tried to figure out the problem, it is definitely a little blurry and hazy when set on full power . I like to turn this thing up as I can see my targets so much better, I have to actually reduce magnification to get more clarity. Now if this is a design flaw or pure physics, I understand but what is my next option at this point? This is basically a brand new scope but has obviously seen several years of evolution and upgraded new designs are on the market already. I'd like to stick with an MRAD FFP and obviously returning it to Vortex will result in a review of a perfectly functioning factory fresh optic. Is there a scope that is exactly like this that does not have this little "error" at 24X? If so, can I get this one replaced? I spent a lot on this item back in the day, and I'd like to stick with Vortex. It would be easiest to discuss this over the phone whenever you get the chance. We really want to make sure you're happy with your Vortex product in the end, so let's make sure that happens! 8080-426-0048 and hit extension 5! Thank you |
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Just wanted to give a big shout out to Vortex and their warranty. I dropped my well worn Diamondbacks on the duck boat floor from about 6' up on 9/21 and they broke in half, these were probably 4-5 years old, used hard and often under some really bad conditions. Vortex had them in hand on 9/26 and I had a brand new pair at my doorstep on 10/5, no questions asked. The difference in optical quality from my originals and the new ones is night and day, I still can't believe it. Thanks again for standing behind your products 100%. |
There is no retreat but in submission and slavery!
Joined:
Feb 2015
Posts:
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EE: 100% (29)
VA, USA
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Originally Posted By VTDuckGuy: Just wanted to give a big shout out to Vortex and their warranty. I dropped my well worn Diamondbacks on the duck boat floor from about 6' up on 9/21 and they broke in half, these were probably 4-5 years old, used hard and often under some really bad conditions. Vortex had them in hand on 9/26 and I had a brand new pair at my doorstep on 10/5, no questions asked. The difference in optical quality from my originals and the new ones is night and day, I still can't believe it. Thanks again for standing behind your products 100%.  I love Vortex |
I knew Ambien wasn't for me after I ate two entire holiday pies that were needed for the next day and spent thousands of dollars online while eating them.
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Wow just came here to praise your customer service and saw this post. I lost my spitefire 3x caps like a year ago and have been searching for them. I emailed about them and Katie from customer service mailed me a set! She should get a raise! My wife gave me permission to buy another optic from you too  Wow so great!!!! |
have gun will travel
Well you seen much combat? ......... I've seen a little on TV.
We are jolly green giants, walking the Earth with guns.
Lifetime NRA member
Well you seen much combat? ......... I've seen a little on TV.
We are jolly green giants, walking the Earth with guns.
Lifetime NRA member
I own many Vortex products and this is my first issue with one. I just sent an email. Not sure what can be done here. It is an older Gen1 that I've had laying around for a long time and noticed this when I went to mount it. The yellow cord is free hanging with a weight on the bottom so it is perfectly vertical and the level on top of the turret.  |
