Posted: 2/19/2026 12:17:50 AM EDT
|
I have been trying to contact someone other than the ridiculous AI customer service that doesn’t help anyone for 3 days. I’ve waiting on hold for more than an hour for 3 days in a row before finally selecting the option to have someone call me back “within 1 business day”….and I still have heard from anyone. You delivered the suppressor I ordered to my chosen FFL. I’ve spoken with them and they confirmed they have it. They are unable to start the certification process because your system still shows the suppressor in “shipping” status. How do I contact someone to have them change the status to delivered so my shop can handle the last step? Your AI customer service is completely worthless. |
|
Why is your dealer not the one contacting Silencer Shop? I had an issue Friday with a customers silencer and one email to my dealer rep Friday night at 7pm was answered this morning and the problem fixed this morning. |
Plano, Texas...........the Gun Nut Capitol of Gun Culture, USA
https://www.youtube.com/watch?v=pELwCqz2JfE
https://www.youtube.com/watch?v=pELwCqz2JfE