So On 7/28 I bought a 12” 6.5 Grendel barrel, 6.5 Grendel BCG, and added the matched headspace service for the combo. Website stated it would be an additional 5-7 business days for the service. No biggie. I get a shipped order email on August 9. Shipped usps priority 1-3 days. Every time I tracked the package it stated it was still in pre shipment, usps waiting to receive item. Called on the 19th and was told by customer service that it has been known to happen and to keep waiting. As of today still no package, still shows in pre-shipment. Email and phone call to faxon today, no response to email, left voice mail at 11:40 CT no returned phone call. Has anyone ever had this kind of experience? I’m a little upset.
Edited to add the date I placed the order.