Posted: 4/1/2025 7:22:21 AM EDT
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I went to place an order yesterday, clicked the buy button, and got an error message saying shipping couldn’t be determined or something. I get this same message pretty much every time by the way, not sure if it’s because I’m using an IPad or what. Usually I have to go back and redo the order and the second time it takes. This time, I went back, and it had an “order placed” message, so I assumed it went through. Never got an email though and when I look at my orders it isn’t there. Is there anything that can be done? Should I just call you guys? This was a combination of weekend sale items, bonus bucks from an PA SLx 1-10x28, and mil discounted stuff. Might be a hassle to try to reproduce the order with discounts. Thanks |
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Originally Posted By CJFirefly: I went to place an order yesterday, clicked the buy button, and got an error message saying shipping couldn’t be determined or something. I get this same message pretty much every time by the way, not sure if it’s because I’m using an IPad or what. Usually I have to go back and redo the order and the second time it takes. This time, I went back, and it had an “order placed” message, so I assumed it went through. Never got an email though and when I look at my orders it isn’t there. Is there anything that can be done? Should I just call you guys? This was a combination of weekend sale items, bonus bucks from an PA SLx 1-10x28, and mil discounted stuff. Might be a hassle to try to reproduce the order with discounts. Thanks Thanks for reaching out—and sorry to hear about the trouble with your order! That definitely sounds frustrating. Please feel free to give us a call or send an email to [email protected] so our Customer Service agents can take a closer look and get everything sorted out for you. We’ll also be happy to honor any sale prices or discounts that were part of your original order attempt, including bonus bucks. You may also DM our account here with your contact info if you'd like us to reach out to you! We appreciate your support and look forward to helping you out! 👍 |