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AR15.COM
6/19/2023 5:02:17 PM EDT
Hey guys, I placed an order back on May 29th and have not received a shipping notification. I tried reaching out via your customer service email last week, but hadn’t received a response. Would you be able to provide me with an update?

Thanks for your help!
6/20/2023 3:14:51 PM EDT
[#1]
Literally just got a shipping notification. Please disregard!
6/20/2023 4:08:53 PM EDT
[#2]
shitteh customer service is SHITTEH!



Looks like it was stuck in the ready to ship and was neglected on the website.  Ryan will probably respond with some made up excuses, don't believe him!
6/20/2023 4:10:34 PM EDT
[#3]
Quote History
Originally Posted By Blackbird97:
Literally just got a shipping notification. Please disregard!
View Quote

I'm running in circles I forgot to hit submit on my reply the first time.

It will be on your doorstep tomorrow. (Ignore that USPS tracking. It's going UPS overnight)

Dump pouch is last thing and it just got cut out.



6/20/2023 4:14:11 PM EDT
[#4]
UPS:    1Z12853X0193773870
6/20/2023 4:50:05 PM EDT
[Last Edit: FredMan][Edited] [#5]
Quote History
Originally Posted By esstac-:
shitteh customer service is SHITTEH!



Looks like it was stuck in the ready to ship and was neglected on the website.  Ryan will probably respond with some made up excuses, don't believe him!
View Quote

lol

This, my friends, is what real customer service is all about.

Off to buy something Esstac I really don’t need…

ETA

GD is like putting on crampons and walking through a room full of puppies.
6/20/2023 6:09:07 PM EDT
[#6]
Quote History
Originally Posted By FredMan:

lol

This, my friends, is what real customer service is all about.

Off to buy something Esstac I really don’t need…

ETA

https://www.ar15.com/media/mediaFiles/77154/60D0F5D9-CFF2-4A9E-AA6F-330FC9BEF4A5-2858279.jpg
View Quote View All Quotes
View All Quotes
Quote History
Originally Posted By FredMan:
Originally Posted By esstac-:
shitteh customer service is SHITTEH!



Looks like it was stuck in the ready to ship and was neglected on the website.  Ryan will probably respond with some made up excuses, don't believe him!

lol

This, my friends, is what real customer service is all about.

Off to buy something Esstac I really don’t need…

ETA

https://www.ar15.com/media/mediaFiles/77154/60D0F5D9-CFF2-4A9E-AA6F-330FC9BEF4A5-2858279.jpg



6/20/2023 7:19:56 PM EDT
[#7]
Ya know what?  Screw you Esstac people.

How dare you ship my skittles bag 16 minutes after I place my order. If I wanted good customer service I’d buy from some place like PSA.

GD is like putting on crampons and walking through a room full of puppies.
6/20/2023 10:28:08 PM EDT
[#8]
Originally Posted By esstac-:
shitteh customer service is SHITTEH!



Looks like it was stuck in the ready to ship and was neglected on the website.  Ryan will probably respond with some made up excuses, don't believe him!
View Quote

Originally Posted By RyanEsstac:
UPS:    1Z12853X0193773870
View Quote


Holy shit, you guys awesome!!!
6/22/2023 8:40:59 AM EDT
[#9]
@RyanEsstac

@esstac-

Well guys , I’ve committed the cardinal sin of belt buying…. I thought I measured with enough wiggle room ,but I’m just a hair off is there anyway to do an exchange for a Medium Plus size?
6/22/2023 4:57:17 PM EDT
[#10]
Quote History
Originally Posted By Blackbird97:
@RyanEsstac

@esstac-

Well guys , I’ve committed the cardinal sin of belt buying…. I thought I measured with enough wiggle room ,but I’m just a hair off is there anyway to do an exchange for a Medium Plus size?
View Quote



Ship it back, leave a love note for John saying that I told him to exchange your belt for whatever size you need.
6/28/2023 9:22:18 AM EDT
[Last Edit: Regularassjoe][Edited] [#11]
I’m so jealous of you guys and you receiving good customer service. I ordered a plate carrier at the end of May that still hasn’t shown up yet


Eta: Problem solved, jealous no more
7/3/2023 12:48:06 PM EDT
[#12]
Originally Posted By RyanEsstac:



Ship it back, leave a love note for John saying that I told him to exchange your belt for whatever size you need.
View Quote


Thanks Ryan, getting it back in the mail today.

Attached File
7/24/2023 4:05:36 PM EDT
[#13]
Originally Posted By RyanEsstac:



Ship it back, leave a love note for John saying that I told him to exchange your belt for whatever size you need.
View Quote

Originally Posted By Blackbird97:


Thanks Ryan, getting it back in the mail today.

https://www.ar15.com/media/mediaFiles/142179/IMG_4871_jpeg-2872260.JPG
View Quote


@RyanEsstac

Sent you a PM
7/28/2023 1:24:26 PM EDT
[#14]
@esstac-

Sent you a PM.

7/28/2023 6:37:21 PM EDT
[#15]
Quote History
Originally Posted By Blackbird97:
@esstac-

Sent you a PM.

View Quote

Replied

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