Official LaRue Customer Feedback Thread (Page 16 of 20)
| I've been waiting for my rifle to be built and just got an order for the little rail panels and a rail cover. That was it. Got the box on my doorstep saw it was from LaRue and thought why they'd send those little items in such a big box. When I opened it up it had all the stickers, rub, opener and video and my order was at the bottom. I'm impressed with their customer service. Customer service is the most important thing with anything in my book. Thank you and I'm really looking forward to my rifle!!! |
|
I've sent enough rounds downrange that I'm comfortable posting my thoughts on the OBR. It's a flat out amazing rifle that is second to none in it's class. It's extremely well built, in fact I dare anyone to find me a better built semi auto rifle. LaRue's rifles do exactly what LaRue says it'll do, shoot MOA or better. In my experience it does it every time, for someone relatively new to AR style platforms I'm more than pleased to be shooting approximately half MOA more often than not. If it doesn't it's 100% on the shooter, not the rifle. I have little doubt, none really, about the longevity of this rifle as it's built like a tank. I joke with my wife that I can't even fit a human hair between the upper and lower.
Add to that the top tier customer support offered by LaRue and no one should hesitate when it comes to buying with confidence. When they say "If you ain't happy, then we ain't happy," those are not just words they really mean it. I had a slow start with mine due to something LaRue had no control over and they paid to ship the rifle to them, inspect, test, repair, test and ship it back. Yes, I have two test sheets to prove it. Actions like this only eat into their profit margins, but they do it to back their products. I'm sold on them and truthfully doubt I'll ever buy another AR style rifle again that doesn't have a LaRue rollmark on it.  ML, MF, Shane & Crew
|
|
I made an order tonight, wasn't sure if next day shipping meant I'd get it tomorrow...or is that same day? either way i ordered with ground but put that question in the order comments and for them to call me. damn I need it ASAP, I just got suckered in the EE by an employee of a very respectable optics company. sold and advertised a used lt139 as new. no wrapper, no tool, pic rail imprints under the mount, wear on the lever engagement surfaces :( had to bug him to ship. excuse was mount was at office before he went in and he posted the ad before he saw them.
anyways, do you guys think they'll call me regarding my order/shipping? or should I call) |
|
Originally Posted By dukduk:
I made an order tonight, wasn't sure if next day shipping meant I'd get it tomorrow...or is that same day? either way i ordered with ground but put that question in the order comments and for them to call me. damn I need it ASAP, I just got suckered in the EE by an employee of a very respectable optics company. sold and advertised a used lt139 as new. no wrapper, no tool, pic rail imprints under the mount, wear on the lever engagement surfaces :( had to bug him to ship. excuse was mount was at office enforce he went in and he posted ad before he saw them. anyways, do you guys think they'll call me regarding my order/shipping? or should I call) " ... an employee of a very respectable optics company" ? Hmmm, I need an email on that one - mark (AT) larue tactical (DOT) com |
God Bless Our Troops ... Especially Our Snipers.
Makers of all things LaRue - the Stealth Uppers, the OBR in 5.56 and 7.62, the PredatAR in both 5.56 and 7.62, the best QD mounts known to mankind ... and so on.
Makers of all things LaRue - the Stealth Uppers, the OBR in 5.56 and 7.62, the PredatAR in both 5.56 and 7.62, the best QD mounts known to mankind ... and so on.
|
Originally Posted By LaRue_Tactical:
Originally Posted By dukduk:
I made an order tonight, wasn't sure if next day shipping meant I'd get it tomorrow...or is that same day? either way i ordered with ground but put that question in the order comments and for them to call me. damn I need it ASAP, I just got suckered in the EE by an employee of a very respectable optics company. sold and advertised a used lt139 as new. no wrapper, no tool, pic rail imprints under the mount, wear on the lever engagement surfaces :( had to bug him to ship. excuse was mount was at office enforce he went in and he posted ad before he saw them. anyways, do you guys think they'll call me regarding my order/shipping? or should I call) " ... an employee of a very respectable optics company" ? Hmmm, I need an email on that one - mark (AT) larue tactical (DOT) com sent edit:sent another email with pics |
|
Well, after years of remarkable support from ML for Team Ranstad I am very happy to say that I have finally ordered a LaRue PredatOBR. I've also bought an LT100, two TEXAS READY seed kits, a LT Beanie, an ARES Ranger belt (even ARES was out of stock), and a set of index clips. I ordered the PredatOBR last month - and I know I'm no where even close to receiving it, but what are the odds of me having it before April 15th? I have Costa's carbine class late April and was hoping to use it there. Thank you for your continued generous support for Team Ranstad - and I will continue to support those who support us - and our troops!
 |
Membership courtesy of VooDoo3dfx - THANKS! Proud COO - "Team Ranstad" - The Fantastic Bastards!
|
Originally Posted By dukduk:
Originally Posted By LaRue_Tactical:
Originally Posted By dukduk:
I made an order tonight, wasn't sure if next day shipping meant I'd get it tomorrow...or is that same day? either way i ordered with ground but put that question in the order comments and for them to call me. damn I need it ASAP, I just got suckered in the EE by an employee of a very respectable optics company. sold and advertised a used lt139 as new. no wrapper, no tool, pic rail imprints under the mount, wear on the lever engagement surfaces :( had to bug him to ship. excuse was mount was at office enforce he went in and he posted ad before he saw them. anyways, do you guys think they'll call me regarding my order/shipping? or should I call) " ... an employee of a very respectable optics company" ? Hmmm, I need an email on that one - mark (AT) larue tactical (DOT) com sent edit:sent another email with pics Rgr. - Senor L ? |
God Bless Our Troops ... Especially Our Snipers.
Makers of all things LaRue - the Stealth Uppers, the OBR in 5.56 and 7.62, the PredatAR in both 5.56 and 7.62, the best QD mounts known to mankind ... and so on.
Makers of all things LaRue - the Stealth Uppers, the OBR in 5.56 and 7.62, the PredatAR in both 5.56 and 7.62, the best QD mounts known to mankind ... and so on.
|
did not copy last but made a command decision to keep mount in question. yes it was not new but damn it was a larue mount in my possession and I was not about to part ways with it. admittedly the only other larue products I have are a CCO mount and a m4 and accerories poster from '06 but I am a fan to the bone. on the lookout for a 661
edit: yes señor L, he did offer a refund, some company swag, and was sincerely apologetic. but I needed a bombproof mount today. so in hindsight: no harm, no foul in my book. new or not I trust larue |
So say a guy has a PredatOBR in queue, but he's having second thoughts on stock and grip color. Is there a way to modify the order? I blame mfingar for my change of color. All those damn pictures.  
|
Membership courtesy of VooDoo3dfx - THANKS! Proud COO - "Team Ranstad" - The Fantastic Bastards!
|
Originally Posted By 25MMSSG72: [Standard answer] Call the shop in the morning. [/Standard answer]  I was hoping for a less intrusive way, like on teh intarwebz. I'm starting to get the feeling that Obama will have banned the platform before I receive it anyway.  |
Membership courtesy of VooDoo3dfx - THANKS! Proud COO - "Team Ranstad" - The Fantastic Bastards!
|
Originally Posted By GR8TWYT:
Originally Posted By 25MMSSG72:
[Standard answer] Call the shop in the morning. [/Standard answer] I was hoping for a less intrusive way, like on teh intarwebz. I'm starting to get the feeling that Obama will have banned the platform before I receive it anyway. I understand what you're trying to do. LT.com does have the "Contact Us" links (click the "Support" link at the top of any page), and you can send messages to the various departments. Thing is, I feel like I'm kind of in limbo until I hear back from whatever department. IMHO, the best way to get the furniture for the order changed is to call the shop. You get a live person who's very professional and friendly, and they set your mind at ease before they hang up. That's been my experience so far... |
Tennessee Squire
RIP SSG Jason Michael Butkus. A Co 1-28IN, 4IBCT, 1 ID. KIA 30 August 2007, Baghdad, Iraq
RIP SSG Jason Michael Butkus. A Co 1-28IN, 4IBCT, 1 ID. KIA 30 August 2007, Baghdad, Iraq
|
Originally Posted By 25MMSSG72: Originally Posted By GR8TWYT: Originally Posted By 25MMSSG72: [Standard answer] Call the shop in the morning. [/Standard answer] I was hoping for a less intrusive way, like on teh intarwebz. I'm starting to get the feeling that Obama will have banned the platform before I receive it anyway. I understand what you're trying to do. LT.com does have the "Contact Us" links (click the "Support" link at the top of any page), and you can send messages to the various departments. Thing is, I feel like I'm kind of in limbo until I hear back from whatever department. IMHO, the best way to get the furniture for the order changed is to call the shop. You get a live person who's very professional and friendly, and they set your mind at ease before they hang up. That's been my experience so far... Many thanks Amigo! |
Membership courtesy of VooDoo3dfx - THANKS! Proud COO - "Team Ranstad" - The Fantastic Bastards!
| Decided to start my first AR build and ordered from a few vendors to get started on 11/30 with PSA, RifleGear and LaRue. My LaRue order for a CTR Stock kit shipped within just a few hours, actually it's the only order that's been shipped, and I received it today. I'm highly satisfied with what I got and many thanks for the freebies that were in the box! I'll be back for more when I'm ready to get an optic and a few more items. |
|
RE: invoice 76111, package 69011
First of off I want to commend you for having killer sales people; a very nice young gent who's name shows on my invoice as "echazXXXXXX" took my phone order and he was a pleasure to deal with. Anywho in speaking, we began to talk about the 2nd item on my invoice which I find very well fabricated and I inquired how I could buy a couple extra of said items, and has you see on the invoice, he told me no, but made a note to send me 2 @ N/C at which point I thought; Wow,I'm a lotto winner! My package arrived today and I was giddy a school girl on a saturday night until I looked into the box and lo and behold, item 2 is no where to be found??  I was a lil bummed as I had high hopes for this item but no biggie, there is always next order. But I just wanted to say that your very fortunate to have such nice people representing your company.
Merry Christmas to you and your Staff! Regards, Todd |
Regards,
Todd
"The democracy will cease to exist when you take away from those who are willing to work and give to those who would not." - Thomas Jefferson
Todd
"The democracy will cease to exist when you take away from those who are willing to work and give to those who would not." - Thomas Jefferson
|
I bought myself a Tactical Cap and got a hole bunch of goodies!!
http://i.imgur.com/vhNREl.jpg Very classy LaRue! Thank you very much for the swag. My princess approves and loves the box more than anything else! P.S. the Wind Pro Hats are amazing! Thanks again for the Tactical Cap, I feel slightly more worthy as a customer now.  The quality of your products are amazing!
Happy Holidays! |
|
Originally Posted By goosecatcher:
I bought myself a Tactical Cap and got a hole bunch of goodies!!
<a href="http://imgur.com/vhNRE" target="_blank">http://i.imgur.com/vhNREl.jpg</a> Very classy LaRue! Thank you very much for the swag. My princess approves and loves the box more than anything else! P.S. the Wind Pro Hats are amazing! Thanks again for the Tactical Cap, I feel slightly more worthy as a customer now. The quality of your products are amazing!
Happy Holidays! That's amazing that LT is now sending kittens with their swag!
|
Member: Team Ranstad 2012
...if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat. -T Roosevelt
...if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat. -T Roosevelt
|
Originally Posted By mattdomes:
Originally Posted By goosecatcher:
I bought myself a Tactical Cap and got a hole bunch of goodies!!
<a href="http://imgur.com/vhNRE" target="_blank">http://i.imgur.com/vhNREl.jpg</a> Very classy LaRue! Thank you very much for the swag. My princess approves and loves the box more than anything else! P.S. the Wind Pro Hats are amazing! Thanks again for the Tactical Cap, I feel slightly more worthy as a customer now. The quality of your products are amazing!
Happy Holidays! That's amazing that LT is now sending kittens with their swag! Sit Kittah Sit ....
|
LARUEMINATI.......Tennessee Squire.....
|
Bought my third mount & a red dot late monday afternoon. Got two emails and BAM, heavy box of swag & my awesome mount and red dot are on my porch Wednesday evening.
Don't think I can think of another company with such awesome service. Thank you for my third mount and my third Christmas dillo.
|
| I ordered my LT755-S-EO on 9/18, it was back ordered. The order was completed on 11/8. The wait was worth every minute, to get rid of the abortion that EOTech uses. The LT755-S-EO is elegant in it's design & rock solid on the firearm. Another "Well Done" to the LT team. |
|
Mark,
I just got my first APEGyesterday in the mail. This is without a doubt the finest grip on the market...hats off to you and your team for raising the bar. I am only sorry it took me so long to order. Will be ordering more soon. |
"Be polite, be professional, but have a plan to kill everybody you meet."
--Gen. Mattis
OBR Owners club
--Gen. Mattis
OBR Owners club
Today, I took this into the deer stand for the first time since I got my new scope and LaRue QD 30mm rings (LT719). My scope has been on and off my rifle several times since I zeroed it, and no adjustments have been done since the initial zero. From ~150 yards, I got a cold bore shot through both shoulders of a deer in the wrong place at the wrong time.
Thanks for helping me put venison on the table, Mark. |
That's like keeping an empty beer can in the fridge, I keep mine loaded 24/7 - TheMercenary
As more time goes on, and I get used to the little nuances of my OBR the bolt gun guys at my range are taking notice. I haven't reached the accuracy potential of this rifle yet, I'm 100% confident that I can get a 5 shot group (using factory ammo) at 100 yards below .308. After that .75 is my first goal at 200 yards for a five shot group. Thanks LaRue for making a rifle that is helping to mind trip the FUDDs. Literally watching them scratch their heads as they look at it makes me giggle inside
Photobucket keeps rotating this image funny, can't seem to get it to do what I want
|
|
A couple months ago I was lucky enough to score a new 16" 5.56 PredatAR that was on the wall at the local gun shop. It didn't come with any swag, but that was fine by me, I was just happy to own my first Larue rifle. Well I heard last week that if I called Larue with the serial number of my tAR they would send me some appropriate swag. So I sent them an email with my serial number (not wanting to clog up their phone lines with my selfish request) and the VERY NEXT DAY a package ships out from LT to me. I received it today and WOW! They sent me a Larue PredatAR Owner's Edition ball cap, a light load buffer spring, a Christmas dillo, a bottle of Dillo Dust, a cool little metal ruler, the sniper comp DVD, bumper stickers, copies of the Constitution, and a couple of LT catalogues. Excellent customer service and support.
THANKS, LARUE! |
|
Originally Posted By GeneralPurpose:
Today, I took this into the deer stand for the first time since I got my new scope and LaRue QD 30mm rings (LT719). My scope has been on and off my rifle several times since I zeroed it, and no adjustments have been done since the initial zero. From ~150 yards, I got a cold bore shot through both shoulders of a deer in the wrong place at the wrong time.
Thanks for helping me put venison on the table, Mark. Damn if them don't look real good on there. Congrats on the splat.
|
God Bless Our Troops ... Especially Our Snipers.
Makers of all things LaRue - the Stealth Uppers, the OBR in 5.56 and 7.62, the PredatAR in both 5.56 and 7.62, the best QD mounts known to mankind ... and so on.
Makers of all things LaRue - the Stealth Uppers, the OBR in 5.56 and 7.62, the PredatAR in both 5.56 and 7.62, the best QD mounts known to mankind ... and so on.
|
Received my order yesterday. While it was only my second order, I was shocked to see all the awesome boodle that came with it!
I will wear the UDE hat with particular pride! Thanks!
|
American by birth. Cuban by blood. Christian by faith. Conservative by thought. Engineer by training. Veteran by service. Armed by choice.
Saved by the Grace of God. <{{{><
Saved by the Grace of God. <{{{><
|
Want to add my thanks to Mark and the whole team. I ordered a 16" pTAR last year and received it in May with all the usual swag. Since then, I've ordered more stuff - a covert case, a scope mount, the RAT stock - and every time I get the same set of swag, no matter if it's been 2 days, 2 weeks, or 2 months between orders. The stock even came with the Christmas dillo!
I have to say I'm still amazed by the rifle. I've only been able to take it out to the range twice, but it's proven to be fun to shoot. And accurate. More accurate than me, for sure. The tolerances between the upper and lower are so tight, I'm almost afraid I'll break it when I open it to clean or put in the covert case. Between that and the mounts and everything else, I'm definitely a Larue fan. Keep up the good work! |
|
ETA: I have to apologize, I did not see the Message about asking about ETA's. I Still wanted to say how great LaRue was though
I just wanted to say Thanks for the great products I got in October to finish my lower Now, I just want to see the low profile .750 gas block come back off of Out of Stock, and another order will be on the way. Any ETA on when we will see those come back around? Keep up the great work! Hard to find a company like you guys anymore. |
To Whoever had this avatar originally: It is awesome.
|
To Mark LaRue and his staff: I have to this point, never bought anything from LaRue Tactical. I recently got turned on to your company as a result of watching the Magpul Precision Rifle DVD set and Todd Hodnett speaking so highly of LaRue as well as seeing Hodnett with several pics using LaRue products and shooting at the LaRue facility. I am working on a second project. Because of the current economic climate and dealing with certain family medical related issues at home, I am forced to be as "thrifty" as possible and I simply cannot always buy "the best". But, I did buy a charging handle from you the other day. Not a big sale by any means; $24 and some change. But, for my $24 not only did I get a charging handle but 3 copies of the Constitution, 2 bumper stickers, catalogs and a DVD! Mark, what it boils down to is this: As much as I want to, I may not always be able to buy from you exclusively but, from now on, I WILL always look to you FIRST for my AR related needs. Thank you for great products and great customer service. I will spread the word. |
|
Hello Mark,
I'm big fan of Larue Tactical products. I have purchased a few scope mounts as well as a UDE furniture kit for one of my ARs along with a few other miscellaneous items in the last few years. Larue quality is unmatched in my opinion. One item that you make that I really like is your LT-FUG (Forward Universal Grip), but you don't sell it in Flat Dark Earth. I know that you have it in tan, but tan is not an exact match to FDE and I'm pickey about colors matching. I bet if you started to make the LT-FUG in FDE, you could sell thousands of them. I ask you to consider adding Flat Dark Earth to your LT-FUG colors. I have an AR that has all FDE furniture on it except for a black LT-FUG. I sure would like to be able to order a new LT-FUG for it in Flat Dark Earth. |
|
Originally Posted By car3fan:
Hello Mark, I'm big fan of Larue Tactical products. I have purchased a few scope mounts as well as a UDE furniture kit for one of my ARs along with a few other miscellaneous items in the last few years. Larue quality is unmatched in my opinion. One item that you make that I really like is your LT-FUG (Forward Universal Grip), but you don't sell it in Flat Dark Earth. I know that you have it in tan, but tan is not an exact match to FDE and I'm pickey about colors matching. I bet if you started to make the LT-FUG in FDE, you could sell thousands of them. I ask you to consider adding Flat Dark Earth to your LT-FUG colors. I have an AR that has all FDE furniture on it except for a black LT-FUG. I sure would like to be able to order a new LT-FUG for it in Flat Dark Earth. Noted. 
|
God Bless Our Troops ... Especially Our Snipers.
Makers of all things LaRue - the Stealth Uppers, the OBR in 5.56 and 7.62, the PredatAR in both 5.56 and 7.62, the best QD mounts known to mankind ... and so on.
Makers of all things LaRue - the Stealth Uppers, the OBR in 5.56 and 7.62, the PredatAR in both 5.56 and 7.62, the best QD mounts known to mankind ... and so on.
| I've had nothing but excelence in LT's products and service. All the SWAG is much appreciated and quality of their products. Loved the discount while it was offered, but without it I'm still going to contimue to buy. The wait is a pain in the ass, but what can you expect when you have products that are high in demand. Being left in the dark about rifle orders sucks, but Mark sure does know how to turn a bunch of frustraited people's days around with picture or even going out of his way to make sure we are grandfathered in with our rifles. Thanks a bunch!! |
|
Mark and The LaRue Crew,
My first ever LaRue Tactical product arrived today (LT104 order # 101402) and I am just super impressed with the overall quality and craftsmanship of this mount. In addition, I have never in my life seen a box packed so full of absolute freakin' awesomeness. I couldn't decide what I was more psyched about, the LT104 or the Dillo Dust just in time for Super Bowl ribs and shoulder. Thanks, Keep up the great work! -BCS PS. You guys getting this shipped out within 48 hours of order in this insane climate rivals Santa's workshop. |
| I ordered a stealth upper receiver, a sopmod stock kit and magpull grip on Jan 7th. I understand that the receiver may take a while but does anyone know if larue will ship the stock kit and grip separately? My order says it's in gun room 3. What does that mean? I'm a first time customer and don't know what exactly the process is. |
|
Thanks Mark and the LaRue crew!
That was fast. When I picked up the package this morning I was wondering just how heavy a 10/22 mount actually was and if I were going to have to put 6/48 screws on to hold it to the receiver. Then I opened the box (Hayzus H. Creest!); now I see why!
Thanks a lot for everything. Very much appreciated! My son gets a copy of the Constitution! |
