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AR15.COM
4/9/2024 4:57:34 PM EDT
I have sent 3 e mails so far and left a voice mail about a support issue with a defective part and have still not received a reply on order number  662174 . It has been 10 days since the first e mail to support@righttobear.
Nobody ever seems to answer the phone , tried that a dozen times already, always get a message.
4/11/2024 5:33:00 PM EDT
[Last Edit: Tedpro1][Edited] [#1]
Up to 5 emails and a voice message, still not reply ! It seems as if they can care less that the customer has a problem with a product they sold ! I lost the money for the product, they just lost a customer !

Update, finally got a reply today. Claimed staff issues, sent a return label.
2/19/2025 6:01:14 PM EDT
[#2]
Quote History
Originally Posted By Tedpro1:
Up to 5 emails and a voice message, still not reply ! It seems as if they can care less that the customer has a problem with a product they sold ! I lost the money for the product, they just lost a customer !

Update, finally got a reply today. Claimed staff issues, sent a return label.
View Quote
Good info and noted. Did this get fixed? I was/am about to order some stuff and found this.
Shoot straight and tell the truth!

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