Joined:
Jun 2023
Posts:
120
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Posted: 4/9/2024 4:57:34 PM EDT
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I have sent 3 e mails so far and left a voice mail about a support issue with a defective part and have still not received a reply on order number 662174 . It has been 10 days since the first e mail to support@righttobear. Nobody ever seems to answer the phone , tried that a dozen times already, always get a message. |
Joined:
Jun 2023
Posts:
121
EE: 0% (0)
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Up to 5 emails and a voice message, still not reply ! It seems as if they can care less that the customer has a problem with a product they sold ! I lost the money for the product, they just lost a customer ! Update, finally got a reply today. Claimed staff issues, sent a return label. |
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Originally Posted By Tedpro1: Up to 5 emails and a voice message, still not reply ! It seems as if they can care less that the customer has a problem with a product they sold ! I lost the money for the product, they just lost a customer ! Update, finally got a reply today. Claimed staff issues, sent a return label. |
Shoot straight and tell the truth!