Posted: 12/16/2020 4:41:20 PM EDT
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CMMG, How do I get in contact with customer service? I've emailed the [email protected] with no reply. Tried contacting through the contact page, used multiple email addresses, all of which came up as "Your email registered as spam!." I ordered a barrel, which came in damaged. v/r, Zach |
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They have a contact phone number on their contact page. Try that one. I was able to get through pretty easily to the web sales section. I purchased several products including a FSB and upper parts kit on 12/28. I received order confirmation but no shipping info after 8 days. They said the order was being processed and the items I ordered should be available. ??? I stated the web page indicated they were available. They said they are a build to order company. AKA we don't have the stuff in stock and are waiting to receive it from our vendors so we can repackage in our branding then send it to you. They should list those type items as backorder items so the byer knows they are not in stock and shouldn't waste time ordering from them. |
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is the sales@ the one where your invoice came in? I had to change two things then cancel and they responded same day to all inquiries but that was back in September. I just got an email from sales the other day that my upper has entered production and enroute to cerakote, so they're at least still in the shop working. |
