Posted: 3/16/2020 7:05:52 PM EDT
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By now I'm sure even Rip Van Winkle has gotten the message. The S has hit the fan in America. Last minute mass preparing is in full effect. Important Tips on last minute ordering- CALL. Yes you may have to be on hold briefly as the phones are crazy busy but we can get everything we need for the order over the phone and most importantly verify items are actually available that you seek. Our phone numbers are at the top of every page of the website- we don't hide them like most places do. If you put blind orders in on the website- be ABSOLUTELY POSITIVELY SURE you read and respond to any emails from us immediately, not six days later... Your order may be cancelled if we don't hear from you! ALL NIGHT VISION ORDERS FROM THE WEBSITE ARE VERIFIED AND YOUR ORDER CAN'T BE STARTED UNTIL THIS IS DONE! Answer your phone if we call to verify your order. When you order, contact your credit card and tell them you are expecting the purchase, this will help avoid your card getting declined and you will lose a day's time with that. Often times credit cards will decline cards due to security issues, avoid this by contacting your card so we can ship quick. What we can't do on the phone right now- "check on status" of orders- EMAIL for that and only if it's something that is near or over the lead time that was given to you. We are just three people handling the work of about a dozen people right now. The two others here are pretty knowledgeable as well, so understand you don't have to talk to me to get questions answered- chances are I'm on the phone with a couple people at the time... We have to talk fast on the phone to help accommodate as many people as possible, get right to the point when calling. I normally have some time to "chat"- we do not have that time now. Nothing personal just get right to the point when calling- thanks. We will remain working 7 days a week and answering the phones 9am to 9pm eastern. I packed orders well into the night last night and we are still shipping very quickly. Have patience with us when you call, it IS THAT BUSY... Orders must be received and verified before 11am Eastern for same day shipping MANY sale items are ending very soon- as in Wednesday. MANY items are out of stock MANY, MANY MORE will soon be out of stock. The longer you mess around the worse it will be to find things Talk of national shutdowns, curfews, etc. in news. Who knows what the future holds??? We will help everyone we can for as long as we can. Robert 3/16 12:49 The Center is holding, but just barely |
www.jrhenterprises.com
28 Years in business- Thank you for your business!
Industry Partner
[email protected]
28 Years in business- Thank you for your business!
Industry Partner
[email protected]
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HELL WEEK is over- thank God! Although I have no illusions that next week won't be as busy or more so! How did we do? We experienced a MASSIVE surge in orders beginning Sunday night the 15th (Ides of March!). Truly the "rush" for these products began a long while ago, with any REAL protective gear selling out the end of January. Mt. House freeze dried food selling out largely by mid February. Many items are currently out of stock, many, many more are going out of stock regularly. We shipped hundreds of orders every single day this week. We answered phones from sometimes before 9am till 9pm and had a few later calls. We packed orders into the wee hours of the morning most every day. Night Vision orders continued to ship quick despite the Pandemic and the massive rush regarding that. Green Phosphor PVS14 orders shipped in 1-3 business days this week- truly unheard of given the absolutely massive quantity of orders shipping! White Phosphor PVS14s that we have been quoting 4 weeks on were caught up to some orders that came in as early as the 12th!!! Again, unheard of given the sheer volume of orders this week! A slew of high specification dual tube BNVD sets shipped this week- ALL under the original quoted time frame of 4 weeks. We are maintaining our "April DUALS days" promotion with drastically discounted BNVD dual tube sets as well! As usual with JRH- ALL orders were not charged until they were ready to ship. I can't imagine making the mistake of paying for some equipment upfront now and having the prospect of waiting 3-4 MONTHS or more to get your equipment. Things are changing minute by minute in the country right now and it would be utter stupidity to pay upfront for something that won't ship for months when no one even knows if their state won't be locked down the next week!!! At JRH Enterprises we don't charge your card until your order is ready to ship- the ETHICAL way to do business! AND your order ships quick! Some sale prices have ended, some are ending soon as we warned about 3-4 times lately. We will continue to keep prices down where it is at all possible. We will continue to answer the phones 9am to 9pm seven days a week. I would always encourage people to get and stay prepared. We aren't even at the end of the 1st Quarter of this pandemic and a LOT of things can and will change rapidly. Plan, prepare and pray! We are here to help you any way we can. The chair is against the wall.... ;) Robert Henry JRH Enterprises 3-20-20 |
www.jrhenterprises.com
28 Years in business- Thank you for your business!
Industry Partner
[email protected]
28 Years in business- Thank you for your business!
Industry Partner
[email protected]