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AR15.COM
3/13/2024 8:46:21 PM EDT
[Last Edit: azlester][Edited]
I have been trying to get an answer to a problem I am having with my 9mm PCC extractor and after 2 weeks nothing! Tried calling and all I get is voice mail that is never responded to.
I checked all the normal social media sites and they are not any more active on them then they are here... like a ghost town.
3/13/2024 9:11:31 PM EDT
[#1]
Ordered some stuff directly off their website recently and it was delivered, no problemo.
Tom Sawyer.
3/14/2024 5:16:24 PM EDT
[#2]
We are active on all Social Media sites (Instagram, X, Truth Social, and CMMG Enthusiasts group on Facebook). Did you try calling customer service or emailing? Our customer service email is [email protected].
CMMG, Inc.
www.cmmg.com
3/14/2024 6:19:16 PM EDT
[Last Edit: azlester][Edited] [#3]
I  received 2 replies from customer service... they went to my spam mail for some reason.
Thanks
6/26/2024 9:01:55 PM EDT
[Last Edit: m200maker][Edited] [#4]
The customer service is garbage. Almost as bad as the triggers in their LPK. They charge a 15% for returns and don’t pay for the return shipping. I know this is standard but…this is probably deep in their terms of agreement and not obvious. PSA doesn’t pull that shit. Probably a big part of why companies like PSA are expanding and CMMG will soon disappear altogether. Don’t shit on your customers.  

CMMG has lost a customer.
9/5/2024 9:28:25 PM EDT
[#5]
I've sent two emails and two phone calls about a broken part on my .22 dedicated upper in the last 3 weeks. No one has responded back. I wish Spikes was making dedicated .22s again
9/6/2024 2:41:00 PM EDT
[Last Edit: jgrider][Edited] [#6]
CMMG may still be in business, but CMMG customer service sucks. After 4 attempts to contact CMMG ( 2 voice & 2 emails ) and no response back, it's time for me to contact the Attorney General for my state and yours.
12/17/2024 11:00:35 AM EDT
[#7]
Man the above post is so right absolute garbage customer service after spending thousands with them.
12/21/2024 5:34:52 PM EDT
[#8]
Quote History
Originally Posted By CMMGinc:
We are active on all Social Media sites
View Quote

Just not this one.

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