Posted: 11/15/2021 10:05:46 AM EDT
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Admins just changed the night vision forum around a bit and to ask us a question in a thread, you must put @Lowdown3 in the thread. Our email address and phone number are on every post of ours also and we answer phones and emails regularly from 9am to 8pm eastern 7 days a week. @Lowdown3 |
www.jrhenterprises.com
29 Years in business- Thank you for your business!
Quickest ways to contact us-
912.375.1480
[email protected]
29 Years in business- Thank you for your business!
Quickest ways to contact us-
912.375.1480
[email protected]
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Originally Posted By Timeflies: If I ordered during your Labor Day sale and you have the same item, for the same price, in stock, today. Then, why am I still waiting for order fulfillment? I think it is a fair question to ask. Thank you. edit: @Lowdown3 Originally Posted By Timeflies: If I ordered during your Labor Day sale and you have the same item, for the same price, in stock, today. Then, why am I still waiting for order fulfillment? I think it is a fair question to ask. Thank you. edit: @Lowdown3 Actually no it's not the same exact item and we make that clear in the listings. Also, EVERYONE (that includes you) still waiting on a PVS14 WHP 1900 model- which has a longer warranty than our WP3 model that you are seeing advertised now- was sent this email back on November 10th - See the very clear bolded section- Wanted to "update" you on your order for a PVS14 WHP 1900 fom model. As we stated very clearly in the "Order" or "Order need response" email, current lead times are estimated at 16-20 weeks. We are currently a little bit ahead of those estimates. The Next order in line to ship of the PVS14 WHP 1900 fom models was placed on 7/6/21. If you forgot your order date simply look for the "Order" or "Order need response" email and that is the date you ordered. Orders are shipped in the order they were received When YOUR order goes into production you WILL get an email titled "Order ready immediate action required" reminding you to contact your card about the large charge. Outside of that, no need to call or email to "check on", that just wastes time. We told you upfront the lead time for these units and you are NOT charged until the order is ready to ship. We have had 1 or 2 people confused thinking that the "Available now WP3 PVS14s" we have on the site are the same model you ordered- THEY ARE NOT and we make that clear in the item description. The units that are available now have a shorter warranty, however we are able to hand select those as they are here and ready to go. If you have any questions please call. Once again, you WILL get an email when YOUR order goes into production. Thanks Robert www.jrhenterprises.com 912.375.1480 If you would like to change your order, just call us, but as we state it's not the same exact product. And of course you have NOT been charged for this order nor will you be until the unit is ready to ship. If you would like to change the order just CALL us, we are working our arses off this week even more so than usual. When you call State your full name and that you want to change your order and we will help you get it done. But we will NOT randomly change people's orders as we have made it clear this is not the same exact product. 912.375.1480 @Timeflies |
www.jrhenterprises.com
29 Years in business- Thank you for your business!
Quickest ways to contact us-
912.375.1480
[email protected]
29 Years in business- Thank you for your business!
Quickest ways to contact us-
912.375.1480
[email protected]