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AR15.COM
9/15/2026 2:00:40 PM EDT
[Last Edit: GaryT1776][Edited]
Public Service Announcement

I ordered three holsters directly from Safariland on July 21, 2026.  The order total was $539.11.  I was told it would be 7 to 21 days for shipping.

They shipped one of the holsters toward the end of August.  When the order arrived I called about the other two.  I was told it would be about a week.  That was 30 days ago, today.

I just called Safariland again and was told they do not have an update or an estimated shipping time.  They "escalated my request for an update" and will contact me via email when / if they know more.

NOTE: these are not custom or oddball holsters.  They are standard 6378RDS.

So, if you need your holster in your lifetime, I suggest looking for someone that has the model in stock (verify with a human before you order) and not ordering directly from Safariland.

TLDR:

$539 on three holsters

1 received a month after order

2 still not shipped

2 calls to Customer Service (first after single holster was delivered, second today since we are approaching TWO MONTHS when they stated during my order it would be 7 to 21 days)

Customer Service cannot tell me when they will ship the others ("open ended order")

9/15/2026 2:07:48 PM EDT
[#1]
9/15/2026 2:08:33 PM EDT
[#2]
i have experienced the same shipping issues with Safariland in the past.
9/15/2026 2:09:17 PM EDT
[#3]
Quote History
Originally Posted By switchback7:
i have experienced the same shipping issues with Safariland in the past.
View Quote


Do you recall how long it ended up taking to receive your order?
9/15/2026 2:27:58 PM EDT
[#4]
Well, the CS Rep did what she said ...

9/16/2026 1:40:24 PM EDT
[#5]
Not what I wanted to hear, considering my 6354DO I have been using for years doesn't seem to want to work correctly on Gen 6 guns.
9/16/2026 1:48:45 PM EDT
[#6]
Quote History
Originally Posted By GaryT1776:


Do you recall how long it ended up taking to receive your order?
View Quote

I was told that the 2 holsters i had purchased ship from different locations.  i think i got both holsters within a month or two.
9/18/2026 7:52:05 PM EDT
[#7]
This email arrived at 4:30pm today:


Hello,

We do apologize for the delay in the shipment of your order. We are working closely with planning/shipping to get an update as soon as possible for you.

Thank you for your patience during this time and if there is anything that we can do for you please let us know and we will be glad to assist you in any way possible.

Thank you,

Safariland Customer Care Team



THE SAFARILAND GROUP | Customer Care
3041 Faye Rd
Jacksonville, FL  32226
(800)-347-1200  Mon - Fri 9AM - 6PM Eastern Time
www.safariland.com
9/18/2026 7:53:02 PM EDT
[#8]
How about assisting me by shipping the $400+ worth of holsters I paid for two months ago when you said they’d ship in 7-21 days.

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