Posted: Yesterday 11:03:37 PM EDT
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So I recently sold some comics that I felt ranged from good to very good, which I mentioned in the description. I had photos of each comic that could be zoomed in on and the buyer paid full asking price even though offers would have been entertained. I've already been paid by Ebay for the sale. The buyer claims that a few of the comics were in "significantly worse condition" than he thought. I don't feel that I owe them anything and it wasn't a mind blowing price for the lot. Other than leaving me a negative review, are they able to somehow dispute this issue with Ebay and screw me over financially through them even though I've already been paid out? |
| I’ve thought about selling some items on eBay and this exact scenario has entered my mind. If it were me, I’d offer to refund the complete amount upon receiving the items back. It’s your word against his and there are so many scammy sellers out there that I can only think this will reflect poorly on your online reputation. Eat the shipping costs and move on. |
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Ebay almost always sides with the buyer even if you have proof. First pass these days is done with AI, so if they side with the buyer, make sure to contest it. Paypal can (and will) freeze your entire bank account even before a dispute is settled. I have decades of experience with ebay and nothing good to say about them. At one time, I had an anchor store (10K items). Good luck! |
"Everyone dies. To do so for something worthwhile is a rare privilege." -- JamesP81
Sometimes, ridicule isn't a weapon. In many cases, it's just society's signal that you're retarded. - bigfatOTMs
Sometimes, ridicule isn't a weapon. In many cases, it's just society's signal that you're retarded. - bigfatOTMs
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Originally Posted By Flushdraw: Ebay almost always sides with the buyer even if you have proof. First pass these days is done with AI, so if they side with the buyer, make sure to contest it. Paypal can (and will) freeze your entire bank account even before a dispute is settled. I have decades of experience with ebay and nothing good to say about them. At one time, I had an anchor store (10K items). Good luck! 25 years ago Ebay was, at least in comparison, awesome! I made selling (very low volume) a hobby to support my other hobbies; buy a piece of audio gear, get to play around with it, sell it to fund next in line. When they made the rule that sellers couldn't leave negative feedback for buyers I bailed. Buyer's always right? Bullshit, buyer wants the item for free. 
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Just no
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Originally Posted By konger: I've thought about selling some items on eBay and this exact scenario has entered my mind. If it were me, I'd offer to refund the complete amount upon receiving the items back. It's your word against his and there are so many scammy sellers out there that I can only think this will reflect poorly on your online reputation. Eat the shipping costs and move on. |
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Interesting. Thanks for the input! So basically, offer a full refund once items are returned, if not then leave it? As long as I msg the buyer through Ebay, then the Ebay mods can see that contact and realize the buyer had an out and thus should "side" with me if they still try to dispute it? |
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Originally Posted By battleshipgrey: So I recently sold some comics that I felt ranged from good to very good, which I mentioned in the description. I had photos of each comic that could be zoomed in on and the buyer paid full asking price even though offers would have been entertained. I've already been paid by Ebay for the sale. The buyer claims that a few of the comics were in "significantly worse condition" than he thought. I don't feel that I owe them anything and it wasn't a mind blowing price for the lot. Other than leaving me a negative review, are they able to somehow dispute this issue with Ebay and screw me over financially through them even though I've already been paid out? Item not as described. Tell them if they are not satisfied then they need to open a case with Ebay. And do not respond directly to them anymore as most are just fishing to see what you'll offer. 99% of the time you'll never hear from them again. If they open a case they have to ship the item back to you ( you'll have to cover their shipping) Again 90% of the time they won't go through the trouble to actually send it back . |
Originally Posted By BigeasySnow:
It’s the internet. It’s for bitching.
It’s the internet. It’s for bitching.
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Originally Posted By Metonymy: Of course they can, it's eBay. Expect to get screwed over. Attached File |
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Originally Posted By www-glock19-com: Yes it's called INAD . Item not as described. Tell them if they are not satisfied then they need to open a case with Ebay. And do not respond directly to them anymore as most are just fishing to see what you'll offer. 99% of the time you'll never hear from them again. If they open a case they have to ship the item back to you ( you'll have to cover their shipping) Again 90% of the time they won't go through the trouble to actually send it back . only I would do it in a polite way. Something like if they're not satisfied open up a case to keep it a professional refund or whatever only two try to avoid a negative feedback. |
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Originally Posted By battleshipgrey: I forgot to add, the buyer is asking for a partial refund. Is that preferable to having them try to dispute through Ebay? I have no idea how comic books are graded, but in the past when I feel like someone is trying to scam a partial refund I immediately offer to pay return shipping and refund them for everything when the items arrive. People are lazy, and I rarely had to actually do it. |