Posted: 2/26/2026 3:07:15 PM EDT
| I was updating drivers yesterday and somehow ended up with an Opera gaming browser. When I uninstalled it, my keyboard went dark. No lights or keystrokes. When I boot up or turn the desktop off the keyboard flashes so its getting power but nothing works when the sign in screen shows up. I tried a second keyboard with the same results. The driver shows to be there and windows says it sees a keyboard. Any suggestions? |
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Plug your request into your favorite AI chatbot. They're pretty good at this kind of stuff. This is what I got from Perplexity. I would first try plugging into different USB ports on the back. Try blue and black USB ports. Then see below and proceed at your own risk. This kind of "works for POST, dead at Windows logon" is almost always a Windows side USB/keyboard driver or a bad recent change, not the keyboard itself. [community.spiceworks](https://community.spiceworks.com/t/keyboard-works-in-bios-but-not-in-windows/456455) ### First: basic checks you can still do Since you can't type at the sign in screen, try these in order: 1. **Test all USB ports** - Move the keyboard to a rear motherboard USB 2.0 port (often black, not blue) and avoid front panel ports or hubs. [community.spiceworks](https://community.spiceworks.com/t/keyboard-works-in-bios-but-not-in-windows/456455) - Disconnect all non essential USB devices (printers, webcams, etc.) and reboot. [partitionwizard](https://www.partitionwizard.com/news/keyboard-or-mouse-works-in-bios-but-not-in-windows.html) 2. **Try entering Advanced Startup / Recovery** - Power on the PC, as soon as you see the Windows logo, hold the power button to force it off. - Repeat that on off cycle **three times**; on the third boot you should land in the blue "Recovery/Automatic Repair" menu. [reddit](https://www.reddit.com/r/techsupport/comments/upk6dr/my_keyboard_and_mouse_dont_work_in_windows_but/) - If the keyboard or mouse works there, go to: - Troubleshoot Advanced options **System Restore** and restore to a point before the driver/browser install. [learn.microsoft](https://learn.microsoft.com/en-us/answers/questions/3238507/no-inputs-recognised-on-welcome-screen) - If no restore point, use Troubleshoot Advanced options **Startup Repair**. [partitionwizard](https://www.partitionwizard.com/news/keyboard-or-mouse-works-in-bios-but-not-in-windows.html) ### If you can get into Safe Mode If input works in Safe Mode, fix drivers from there. [h30434.www3.hp](https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Keyboard-not-working-in-windows-10-but-works-in-bios-and/td-p/9327644) 1. **Boot to Safe Mode** - From the blue Recovery menu: Troubleshoot Advanced options Startup Settings Restart, then press 4 for Safe Mode. [learn.microsoft](https://learn.microsoft.com/en-us/answers/questions/3238507/no-inputs-recognised-on-welcome-screen) 2. **Clean keyboard/USB drivers** - Right click Start Device Manager. [h30434.www3.hp](https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Keyboard-not-working-in-windows-10-but-works-in-bios-and/td-p/9327644) - Under **Keyboards**, right click every entry and choose **Uninstall device**, check "Delete the driver software" if offered. [h30434.www3.hp](https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Keyboard-not-working-in-windows-10-but-works-in-bios-and/td-p/9327644) - Under **Universal Serial Bus controllers**, right click each "USB Root Hub" / "Generic USB Hub" and choose **Uninstall device**. [learn.microsoft](https://learn.microsoft.com/en-us/answers/questions/3238507/no-inputs-recognised-on-welcome-screen) - Reboot; Windows will reinstall generic HID and USB drivers. [h30434.www3.hp](https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Keyboard-not-working-in-windows-10-but-works-in-bios-and/td-p/9327644) 3. **Remove any "gaming/keyboard" software** - Uninstall any Opera GX / gaming keyboard utilities or third party driver tools you added right before this started. [h30434.www3.hp](https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Keyboard-not-working-in-windows-10-but-works-in-bios-and/td-p/9327644) - Reboot and retest. ### If keyboard never works in Windows or Recovery If you cannot type in **any** Windows environment (normal, Recovery, Safe Mode): 1. **Check BIOS USB settings** - Enter BIOS/UEFI (Del/F2 at boot). - Ensure **USB Legacy Support** and any "USB keyboard/mouse simulator" options are **enabled**. [youtube](https://www.youtube.com/watch?v=6uHLlIP_W-A) - Save and reboot. 2. **Rollback via installation media** - From another PC, create a Windows 10/11 USB installer. - Boot from it, choose **Repair your computer** (bottom left), not Install. - Use: - Troubleshoot System Restore, or - Troubleshoot Uninstall updates Uninstall latest quality/feature update, or - As a last resort, Troubleshoot Reset this PC (keep files, apps will need reinstall). [partitionwizard](https://www.partitionwizard.com/news/keyboard-or-mouse-works-in-bios-but-not-in-windows.html) ### One more advanced option (if you can log in once) If you manage to log in even once using an **on screen keyboard** (icon at the bottom right of login screen), you can: - Use Device Manager to uninstall keyboard and USB controllers as above. [forums.tomshardware](https://forums.tomshardware.com/threads/no-keyboard-input-on-windows-10-login-screen.3372628/) - Optionally reinstall your **chipset/USB drivers** from the motherboard manufacturer site, which often fixes "USB works in BIOS only" issues. [community.spiceworks](https://community.spiceworks.com/t/keyboard-works-in-bios-but-not-in-windows/456455) *** |
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Originally Posted By Sartorius: Plug your request into your favorite AI chatbot. They're pretty good at this kind of stuff. This is what I got from Perplexity. I would first try plugging into different USB ports on the back. Try blue and black USB ports. Then see below and proceed at your own risk. Originally Posted By Sartorius: Plug your request into your favorite AI chatbot. They're pretty good at this kind of stuff. This is what I got from Perplexity. I would first try plugging into different USB ports on the back. Try blue and black USB ports. Then see below and proceed at your own risk. This kind of "works for POST, dead at Windows logon" is almost always a Windows side USB/keyboard driver or a bad recent change, not the keyboard itself. [community.spiceworks](https://community.spiceworks.com/t/keyboard-works-in-bios-but-not-in-windows/456455) ### First: basic checks you can still do Since you can't type at the sign in screen, try these in order: 1. **Test all USB ports** - Move the keyboard to a rear motherboard USB 2.0 port (often black, not blue) and avoid front panel ports or hubs. [community.spiceworks](https://community.spiceworks.com/t/keyboard-works-in-bios-but-not-in-windows/456455) - Disconnect all non essential USB devices (printers, webcams, etc.) and reboot. [partitionwizard](https://www.partitionwizard.com/news/keyboard-or-mouse-works-in-bios-but-not-in-windows.html) 2. **Try entering Advanced Startup / Recovery** - Power on the PC, as soon as you see the Windows logo, hold the power button to force it off. - Repeat that on off cycle **three times**; on the third boot you should land in the blue "Recovery/Automatic Repair" menu. [reddit](https://www.reddit.com/r/techsupport/comments/upk6dr/my_keyboard_and_mouse_dont_work_in_windows_but/) - If the keyboard or mouse works there, go to: - Troubleshoot Advanced options **System Restore** and restore to a point before the driver/browser install. [learn.microsoft](https://learn.microsoft.com/en-us/answers/questions/3238507/no-inputs-recognised-on-welcome-screen) - If no restore point, use Troubleshoot Advanced options **Startup Repair**. [partitionwizard](https://www.partitionwizard.com/news/keyboard-or-mouse-works-in-bios-but-not-in-windows.html) ### If you can get into Safe Mode If input works in Safe Mode, fix drivers from there. [h30434.www3.hp](https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Keyboard-not-working-in-windows-10-but-works-in-bios-and/td-p/9327644) 1. **Boot to Safe Mode** - From the blue Recovery menu: Troubleshoot Advanced options Startup Settings Restart, then press 4 for Safe Mode. [learn.microsoft](https://learn.microsoft.com/en-us/answers/questions/3238507/no-inputs-recognised-on-welcome-screen) 2. **Clean keyboard/USB drivers** - Right click Start Device Manager. [h30434.www3.hp](https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Keyboard-not-working-in-windows-10-but-works-in-bios-and/td-p/9327644) - Under **Keyboards**, right click every entry and choose **Uninstall device**, check "Delete the driver software" if offered. [h30434.www3.hp](https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Keyboard-not-working-in-windows-10-but-works-in-bios-and/td-p/9327644) - Under **Universal Serial Bus controllers**, right click each "USB Root Hub" / "Generic USB Hub" and choose **Uninstall device**. [learn.microsoft](https://learn.microsoft.com/en-us/answers/questions/3238507/no-inputs-recognised-on-welcome-screen) - Reboot; Windows will reinstall generic HID and USB drivers. [h30434.www3.hp](https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Keyboard-not-working-in-windows-10-but-works-in-bios-and/td-p/9327644) 3. **Remove any "gaming/keyboard" software** - Uninstall any Opera GX / gaming keyboard utilities or third party driver tools you added right before this started. [h30434.www3.hp](https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Keyboard-not-working-in-windows-10-but-works-in-bios-and/td-p/9327644) - Reboot and retest. ### If keyboard never works in Windows or Recovery If you cannot type in **any** Windows environment (normal, Recovery, Safe Mode): 1. **Check BIOS USB settings** - Enter BIOS/UEFI (Del/F2 at boot). - Ensure **USB Legacy Support** and any "USB keyboard/mouse simulator" options are **enabled**. [youtube](https://www.youtube.com/watch?v=6uHLlIP_W-A) - Save and reboot. 2. **Rollback via installation media** - From another PC, create a Windows 10/11 USB installer. - Boot from it, choose **Repair your computer** (bottom left), not Install. - Use: - Troubleshoot System Restore, or - Troubleshoot Uninstall updates Uninstall latest quality/feature update, or - As a last resort, Troubleshoot Reset this PC (keep files, apps will need reinstall). [partitionwizard](https://www.partitionwizard.com/news/keyboard-or-mouse-works-in-bios-but-not-in-windows.html) ### One more advanced option (if you can log in once) If you manage to log in even once using an **on screen keyboard** (icon at the bottom right of login screen), you can: - Use Device Manager to uninstall keyboard and USB controllers as above. [forums.tomshardware](https://forums.tomshardware.com/threads/no-keyboard-input-on-windows-10-login-screen.3372628/) - Optionally reinstall your **chipset/USB drivers** from the motherboard manufacturer site, which often fixes "USB works in BIOS only" issues. [community.spiceworks](https://community.spiceworks.com/t/keyboard-works-in-bios-but-not-in-windows/456455) *** It sounds like your er, your friend's computer got caught in a very common third-party driver trap. What Likely Happened Opera GX (the gaming browser) doesn't typically download itself unless it is bundled as "sponsored software." This usually happens when using third-party driver updaters (like Driver Booster or Driver Easy) or clicking deceptive download links on driver websites. There are two reasons why the keyboard died right after the uninstall: Corrupted USB Drivers: The same program that snuck Opera GX onto the PC likely pushed a bad USB host controller or HID (Human Interface Device) driver. It just didn't take effect until the system refreshed during the Opera uninstall. RGB Software Hooks: Opera GX has a feature called "GX Lights" that directly hooks into keyboard management software (like Corsair iCUE, Razer Synapse, or Logitech G Hub) to sync the browser's colors with your hardware. Uninstalling the browser may have corrupted the USB filter driver tied to your keyboard software. Because the keyboard flashes during boot and works in the BIOS, the hardware is perfectly fine. Windows is simply loading a broken software driver the second it reaches the sign-in screen. Here is how to get the lights back on and the keys working again. Step 1: Log In via the On-Screen Keyboard Assuming the mouse still works, you can bypass the dead physical keyboard to get into Windows: At the Windows sign-in screen, click the Accessibility icon (the little human figure in the bottom right corner). Toggle on the On-Screen Keyboard. Use your mouse to click the virtual keys and enter your PIN or password. Step 2: Nuke the Corrupted Drivers Once you are on the desktop, we need to force Windows to forget the bad drivers and reinstall the default ones. Right-click the Windows Start button and open Device Manager. Expand the Keyboards section. You will likely see your keyboard listed there, possibly with a yellow warning triangle. Right-click every device under that Keyboards list and select Uninstall device. (If a checkbox appears asking to "Attempt to remove the driver for this device," check it). Expand the Universal Serial Bus controllers section. Look for anything with a yellow warning triangle, right-click it, and uninstall it as well. Restart the computer (using the mouse). Upon reboot, Windows will automatically detect the keyboard and install a clean, generic driver. Step 3: Repair Your Keyboard Software If you use specialized software to manage your keyboard's RGB or macros (or custom firmware tools like VIA/QMK), the Opera GX uninstall might have broken its background service. Reinstalling or repairing your specific keyboard software will usually fix any lingering USB hand-off issues. A Quick Tip for the Future If a third-party driver updater was used to get those updates, it is highly recommended to uninstall it immediately to prevent this from happening again. Windows Update and official manufacturer websites are the safest routes for hardware drivers. For general application updates, you can just stick to using winget upgrade --all in the command line to keep things clean and free of bundled bloatware! |
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Originally Posted By Rebel31: Gemini Pro It sounds like your er, your friend's computer got caught in a very common third-party driver trap. What Likely Happened Opera GX (the gaming browser) doesn't typically download itself unless it is bundled as "sponsored software." This usually happens when using third-party driver updaters (like Driver Booster or Driver Easy) or clicking deceptive download links on driver websites. There are two reasons why the keyboard died right after the uninstall: Corrupted USB Drivers: The same program that snuck Opera GX onto the PC likely pushed a bad USB host controller or HID (Human Interface Device) driver. It just didn't take effect until the system refreshed during the Opera uninstall. RGB Software Hooks: Opera GX has a feature called "GX Lights" that directly hooks into keyboard management software (like Corsair iCUE, Razer Synapse, or Logitech G Hub) to sync the browser's colors with your hardware. Uninstalling the browser may have corrupted the USB filter driver tied to your keyboard software. Because the keyboard flashes during boot and works in the BIOS, the hardware is perfectly fine. Windows is simply loading a broken software driver the second it reaches the sign-in screen. Here is how to get the lights back on and the keys working again. Step 1: Log In via the On-Screen Keyboard Assuming the mouse still works, you can bypass the dead physical keyboard to get into Windows: At the Windows sign-in screen, click the Accessibility icon (the little human figure in the bottom right corner). Toggle on the On-Screen Keyboard. Use your mouse to click the virtual keys and enter your PIN or password. Step 2: Nuke the Corrupted Drivers Once you are on the desktop, we need to force Windows to forget the bad drivers and reinstall the default ones. Right-click the Windows Start button and open Device Manager. Expand the Keyboards section. You will likely see your keyboard listed there, possibly with a yellow warning triangle. Right-click every device under that Keyboards list and select Uninstall device. (If a checkbox appears asking to "Attempt to remove the driver for this device," check it). Expand the Universal Serial Bus controllers section. Look for anything with a yellow warning triangle, right-click it, and uninstall it as well. Restart the computer (using the mouse). Upon reboot, Windows will automatically detect the keyboard and install a clean, generic driver. Step 3: Repair Your Keyboard Software If you use specialized software to manage your keyboard's RGB or macros (or custom firmware tools like VIA/QMK), the Opera GX uninstall might have broken its background service. Reinstalling or repairing your specific keyboard software will usually fix any lingering USB hand-off issues. A Quick Tip for the Future If a third-party driver updater was used to get those updates, it is highly recommended to uninstall it immediately to prevent this from happening again. Windows Update and official manufacturer websites are the safest routes for hardware drivers. For general application updates, you can just stick to using winget upgrade --all in the command line to keep things clean and free of bundled bloatware! Thanks, that got me going again. Nothing was marked as being in trouble. I went back and downloaded the Opera gaming browser again, then went in and deleted the keyboard. When I rebooted, everything was working again. All of this started after my monthly running of CC Cleaner. I have been using it for years and never had a problem.......until now. 
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Politicians Prefer Unarmed Peasants
Caddyshack
Some men are morally opposed to violence. They are protected by men who are not.
Caddyshack
Some men are morally opposed to violence. They are protected by men who are not.