Warning

 

Close
Confirm Action

Are you sure you wish to do this?

Cancel Confirm
AR15.COM
Armory Sponsor
Previous Page
/ 25
Next Page
7/19/2018 10:33:44 AM EDT
Does anybody know how Silencerco intends to fill all the orders for the free promotional suppressors we all just ordered? I know the promotion info said it may take a few months before they arrive at our dealers.

Is Silencerco making all of these once the promotion ends or do they have a bunch sitting in their warehouse already that will start shipping once the paperwork is done? Are some of these free cans going to start shipping soon or will we really not see them for 4 months?

Anybody know?

Just more of a curiosity than anything else.

Would be interesting to know how many of each can got picked as well but I doubt Silencerco will ever release those numbers.
7/19/2018 11:55:11 AM EDT
[#1]
I know Capitol Armory posted a photo on June 28th of the first of the free cans being delivered to them.
7/19/2018 1:43:31 PM EDT
[#2]
I suspect they ramped up production before hand and will do the rest afterwards. Would explain why they say it may take up to 4 months for delivery.
7/19/2018 1:52:30 PM EDT
[#3]
damn good question. i wish they would get after it and at least assign serial numbers so we can get the paperwork started. waiting four months for the suppressor to be delivered just to then have to wait another 6-9 months for the stamp really takes the excitement out of the promotion. The paper work I submitted for the Hybrid 46 I ordered as the primary purchase part of the promotion is still noted as "awaiting review" and that's been over 2 weeks now.
7/19/2018 2:41:58 PM EDT
[#4]
Quote History
Quoted:
I suspect they ramped up production before hand and will do the rest afterwards. Would explain why they say it may take up to 4 months for delivery.
View Quote
I talked to them early on (bought mine 6/15) before they got too busy to answer calls/emails.

They didn't mention a ramp up, but did say at some point they'd have to make the ones being claimed at registration. But that it would add 4 weeks to the process. The backlog of paperwork and other admin duties is as big of an issue as making them.

I'm not surprised to see the report of free ones already showing up. I'm hoping to see mine any day now.
7/19/2018 9:45:09 PM EDT
[#5]
Do I need to notify my dealer that I might have one show up in the next 4 months? I picked my 2nd best dealer I use because they were already on the SilencerCo website.
7/19/2018 10:02:27 PM EDT
[#6]
Quote History
Quoted:
Do I need to notify my dealer that I might have one show up in the next 4 months? I picked my 2nd best dealer I use because they were already on the SilencerCo website.
View Quote
Yes. SiCo said they include paperwork to indicate who it was for, but giving the dealer a heads-up is rarely a bad idea.
7/19/2018 11:56:30 PM EDT
[#7]
Quote History
Quoted:
Yes. SiCo said they include paperwork to indicate who it was for, but giving the dealer a heads-up is rarely a bad idea.
View Quote View All Quotes
View All Quotes
Quote History
Quoted:
Quoted:
Do I need to notify my dealer that I might have one show up in the next 4 months? I picked my 2nd best dealer I use because they were already on the SilencerCo website.
Yes. SiCo said they include paperwork to indicate who it was for, but giving the dealer a heads-up is rarely a bad idea.
Thanks, I’ll call tomorrow.  I hope he’s not made at me for not using him for the other 2 transfers.  But my main dealer is cheaper, and usually gets things in the Silencer Shop system much faster (like the same day they received them.)
7/20/2018 1:46:43 AM EDT
[#8]
I wish SilencerCo would just answer the phone, return my multiple calls with multiple messages left, or return any one of my emails. It has been over week now. I will try again tomorrow i guess.

I purchased a Hybrid on the 26th of June, but my FFL still doesn't itemize receipts. So the receipt you get basically shows you ordered 1 item for $9XX.XX, the date, time, tax, total etc.. I included an invoice with the cash register receipt in my submission and the serial # and I just want to know if they are going to honor this or not, or do I have to get some other type of proof that I bought it. They say all submissions must be by the 30th of July, so with work I am kind of running out of time if I need to drive back to my FFL an hour away for more info to send them.
7/20/2018 11:38:18 AM EDT
[#9]
Quote History
Quoted:
I wish SilencerCo would just answer the phone, return my multiple calls with multiple messages left, or return any one of my emails. It has been over week now. I will try again tomorrow i guess.

I purchased a Hybrid on the 26th of June, but my FFL still doesn't itemize receipts. So the receipt you get basically shows you ordered 1 item for $9XX.XX, the date, time, tax, total etc.. I included an invoice with the cash register receipt in my submission and the serial # and I just want to know if they are going to honor this or not, or do I have to get some other type of proof that I bought it. They say all submissions must be by the 30th of July, so with work I am kind of running out of time if I need to drive back to my FFL an hour away for more info to send them.
View Quote
I haven’t tried to contact them yet, but I’m kind of in the same boat.  I purchased 2 suppressors, from 2 different companies. I compiled a pdf with the emailed invoice (had no serial #) with the packing slip which had the serial #, but no customer name just the order number, which I highlighted on both, then I had a picture of the serial # included.  The other company kind of the same thing but their packing slip had the serial # hand written.  I included a picture of serial #  as well.  I highlighted the order dates, invoice #’s, totals of suppressors not including shipping, etc.  It wasn’t exactly what they were asking for but was proof of purchase and all the same info that they were asking for.

I might try to call in soon, and make sure I don’t have to hound the companies to compile the info they want exactly how they want it, before the 30th so I qualify as well.
7/20/2018 12:11:04 PM EDT
[#10]
I haven't had any luck contacting them via phone or email, however I have some good news.  A few minutes ago I received an email from Silencershop that my other suppressor I ordered (that was backordered during the promo) has a serial number now.

So, in theory, once they fix their broken online registration form which says any and all serial numbers entered are "not in the database", I should be able to register both before the 30th deadline. My guess is a lot of you guys will be given serial numbers today or this week, since I ordered towards the end of the promo period.

These are my first suppressors, so I'm excited. I ordered a Saker 762 and Salvo 12. Need to decide what to get for the 'free' ones now.
7/22/2018 12:31:50 AM EDT
[#11]
I;ve got one I ordered from silencershop before the deadline that got a serial assigned a day later, and silencerco's website is still listing it as unrecognized over a week later.
7/22/2018 4:49:09 PM EDT
[#12]
Quote History
Quoted:
I;ve got one I ordered from silencershop before the deadline that got a serial assigned a day later, and silencerco's website is still listing it as unrecognized over a week later.
View Quote
Make sure you put the dash in the serial number when registering it.  It won’t accept it if you don’t have the dash.
Ex: octane serial number is OCT9-1234
7/22/2018 6:28:17 PM EDT
[#13]
Yeah, did that. Not working.
7/22/2018 6:54:16 PM EDT
[#14]
Quote History
Quoted:
Yeah, did that. Not working.
View Quote
It took a couple weeks before their website recognized my maxim's serial number.
7/22/2018 7:32:43 PM EDT
[#15]
I didn't have any issues with the website or my receipt around early july.

I submitted it on a Sunday and they sent me a confirmation email (automated) in minutes, and then an accepted email a few days later.

I'm going to wait a few months before I bother checking up on it. They have my name and my FFL. I'm sure they'll get to me when my ticket is up.
7/23/2018 11:49:11 AM EDT
[#16]
Purchased an Omega 45 on 6/14 at Capitol Armory.  Live in the area so just went there and did an individual transfer.

Received a registration confirmation Email from SilencerCo on 6/20, so, guess I got in before they really got totally overwhelmed!
7/23/2018 1:56:32 PM EDT
[#17]
Quote History
Quoted:
Purchased an Omega 45 on 6/14 at Capitol Armory.  Live in the area so just went there and did an individual transfer.

Received a registration confirmation Email from SilencerCo on 6/20, so, guess I got in before they really got totally overwhelmed!
View Quote
Promotion details said:

Consumer must make qualifying purchase between JUNE 15, 2018 – JULY 15, 2018 in order to qualify for the free suppressor.

Did they accept yours from 6/14? Or did you buy it on/after the 15th?
7/23/2018 6:56:06 PM EDT
[#18]
Quote History
Quoted:

Promotion details said:

Consumer must make qualifying purchase between JUNE 15, 2018 – JULY 15, 2018 in order to qualify for the free suppressor.

Did they accept yours from 6/14? Or did you buy it on/after the 15th?
View Quote
OOOOOOPPPPPSSSSS  Looks like I misstyped, rechecked and I placed the order 6/15.  Got an email from Capitol Armory (Previous Customer) that morning and drove over to purchase.
7/24/2018 1:49:02 PM EDT
[#19]
Entered Maxim9 s/n on 7/17 and screen-shotted submission page and following "Thanks for your submission" page, but no emails from SiCo to date.
7/24/2018 7:01:00 PM EDT
[#20]
Did they extend the promotion till July 30th?? Or did u have to buy by July 20 and register for the free suppressor by July 30th??
7/24/2018 7:09:17 PM EDT
[#21]
Quote History
Quoted:
Did they extend the promotion till July 30th?? Or did u have to buy by July 20 and register for the free suppressor by July 30th??
View Quote
AFAIK you need a receipt with your serial number and showing paid in full, dated no later than July 15th.  You have until July 30th to register.
7/24/2018 7:45:12 PM EDT
[#22]
Quote History
Quoted:

AFAIK you need a receipt with your serial number and showing paid in full, dated no later than July 15th.  You have until July 30th to register.
View Quote
That's what I thought, but wanted to be sure so I didn't get my hopes up!
7/24/2018 8:09:52 PM EDT
[#23]
Seperate question:
On the Silencerco registration page, the boxes below the
Proof Of Purchase Upload, is that where we enter the free suppressor name and information?

If yes, where do we get the Product Total Value?

ETA: Nevermind. I see everything pops up when the first box is filled in.
Thanks
7/27/2018 11:14:40 PM EDT
[#24]
Finally got an email stating my submission is complete and under review. They will send me an email in the future on whether my submission was accepted apparently. Google hid it in my junk mail folder.
7/28/2018 5:21:23 PM EDT
[#25]
It would be great to get a SN assigned to the freebie to get rollin on the wait.  Doesn't seem that hard.
8/21/2018 7:19:49 AM EDT
[#26]
Anybody besides CA received some of the free cans? I filed mine on day one (6/15) and called them a couple days later to ask a question. Was told the first ones would be quick, but eventually they'd have to start making cans to fulfill the orders. We're 2+ months later and no sign of mine. I know it said "up to 4 months", but figured I'd have it by now.
8/21/2018 7:28:07 AM EDT
[#27]
I haven't even received an email confirmation
8/21/2018 7:34:51 AM EDT
[#28]
Meh. I figure they're working on it and they will get to mine when they get to it. I have 6 cans in jail the "freebies" are just doubles of what I already have waiting for me.
8/21/2018 8:46:59 AM EDT
[#29]
Quote History
Quoted:
I haven't even received an email confirmation
View Quote
Ditto, mine was near the end of the promotion (7-17, so not THAT near) and I screen-shotted both my submission and the "confirmation" page, but have heard jack diddly since then.  From all the threads on communication problems with SiCo, I personally moved this one into the "probably NEVER gonna see this" category  I sure hope I'm wrong, but... I don't see why even a summer intern couldn't have scripted up confirmation emails by now.
8/21/2018 8:10:34 PM EDT
[#30]
I received my conformation today from an actual silencerco rep. They even asked what 22 I wanted.
8/21/2018 10:33:09 PM EDT
[#31]
Quote History
Quoted:
I received my conformation today from an actual silencerco rep. They even asked what 22 I wanted.
View Quote
No confirmation email for me yet :/

Why did they ask what 22 you wanted? I thought you had to state what can you wanted while registering?
8/22/2018 2:24:23 AM EDT
[#32]
probably had a boatload in the warehouse hence the reason for the promotion...  plus the free cans they offered seemed to be ones that were probably slow sellers.
8/22/2018 7:57:22 AM EDT
[#33]
Quote History
Quoted:
No confirmation email for me yet :/

Why did they ask what 22 you wanted? I thought you had to state what can you wanted while registering?
View Quote View All Quotes
View All Quotes
Quote History
Quoted:
Quoted:
I received my conformation today from an actual silencerco rep. They even asked what 22 I wanted.
No confirmation email for me yet :/

Why did they ask what 22 you wanted? I thought you had to state what can you wanted while registering?
The rep probably noticed I had two cans on my receipt so she probably was trying to kill two birds with one stone. (To me, shows good CS )The 9k I ordered had no problem registering; however. My saker ASR I uploaded a picture of my cart from Capitol Armory by mistake. So I sent them an email with my receipt.
9/5/2018 7:02:56 AM EDT
[#34]
Just got my confirmation email this morning last night for my Octane 45.
9/5/2018 10:18:54 AM EDT
[#35]
Quote History
Quoted:
Anybody besides CA received some of the free cans? I filed mine on day one (6/15) and called them a couple days later to ask a question. Was told the first ones would be quick, but eventually they'd have to start making cans to fulfill the orders. We're 2+ months later and no sign of mine. I know it said "up to 4 months", but figured I'd have it by now.
View Quote
@BigWaylon: I also ordered the first day from CA. Registered my SiCo can at 10:30am on 6/15. Haven't heard anything yet!
9/5/2018 1:04:48 PM EDT
[#36]
My dad just got a confirmation email today also for his
9/5/2018 1:23:40 PM EDT
[#37]
My confirmation email showed up today as well.
9/5/2018 1:47:42 PM EDT
[#38]
i received a second confirmation email today that appears to be "resetting" their production clock to be a minimum of 4 months from now.

me thinks this is going to be a disaster that will cost them a lot of customers.
9/5/2018 1:58:20 PM EDT
[#39]
Quote History
Quoted:
i received a second confirmation email today that appears to be "resetting" their production clock to be a minimum of 4 months from now.

me thinks this is going to be a disaster that will cost them a lot of customers.
View Quote
Gun owners are on two ends of the spectrum:
Hating Ruger long after Bill is dead and policies have changed
Battered women coming back to manufactures after every blunder
9/5/2018 2:17:18 PM EDT
[#40]
Quote History
Quoted:
i received a second confirmation email today that appears to be "resetting" their production clock to be a minimum of 4 months from now.

me thinks this is going to be a disaster that will cost them a lot of customers.
View Quote
I got the same seemingly automated second email also, and I was in in mid June.  Called them and spoke to a very nice lady, she assured me I was in the first 500 and they are working on this.  Looks like thet just got way more than they expected.
9/5/2018 4:43:13 PM EDT
[#41]
Quote History
Quoted:

I got the same seemingly automated second email also, and I was in in mid June.  Called them and spoke to a very nice lady, she assured me I was in the first 500 and they are working on this.  Looks like thet just got way more than they expected.
View Quote
I've seen multiple responses in the last day of them answering their phones or returning emails in like 15 minutes. Looks like they are caught up and back to normal, or nearly there at least.
9/5/2018 7:15:14 PM EDT
[#42]
I received my confirmation today as well
9/5/2018 9:17:46 PM EDT
[#43]
Got a confirmation email today stating that my REGISTRATION was complete, and they would let me know if they needed more information.

Gave me the impression that im "confirmed" to be in the system, but that they must still "review and approve" the free suppressor.

It's progress.
9/5/2018 9:57:20 PM EDT
[#44]
Got my confirmation today also but mine said do not expect delivery for at least 4 months
9/21/2018 9:46:29 AM EDT
[#45]
I got ANOTHER confirmation email today saying the exact same thing about confirming registration and the 4 month wait.
9/21/2018 10:08:24 AM EDT
[#46]
Quote History
Quoted:
I got ANOTHER confirmation email today saying the exact same thing about confirming registration and the 4 month wait.
View Quote
Same here
9/21/2018 12:21:07 PM EDT
[#47]
yeah, I am starting to believe this "promotion" was a big fucking scam. I've gotten the emails confirming registrations and all but WTF? Wheres the serial number so I can start the damn process of filing for the stamp?? Mine has been almost 10 weeks and still no serial number. I dont need the actual can but it would be nice to start the process knowing if SilencerCo doesnt issue a serial number before shipping the can and takes 4 months to deliver the actual product to my FFL, then I still have another 7-8 months to wait on the stamp that pretty much blows. I dont see any reason why they cant assign a SN and allow the purchaser to start the clock while they do the actual production and shipping. Well, I guess I can see one reason and explanation: terrible organization and poor work flow. You can get an automobile custom ordered and get a VIN assigned quickly, and the car will take how ever long to actually be produced. This is the same thing. This whole mess has soured me on SilencerCo altogether. These 2 will be my only products from them, likely forever. Their handling of this has been piss poor. To underestimate demand or response to the promotion that they offered is not a valid excuse.
9/21/2018 12:27:03 PM EDT
[#48]
Quote History
Quoted:
yeah, I am starting to believe this "promotion" was a big fucking scam. I've gotten the emails confirming registrations and all but WTF? Wheres the serial number so I can start the damn process of filing for the stamp?? Mine has been almost 10 weeks and still no serial number. I dont need the actual can but it would be nice to start the process knowing if SilencerCo doesnt issue a serial number before shipping the can and takes 4 months to deliver the actual product to my FFL, then I still have another 7-8 months to wait on the stamp that pretty much blows. I dont see any reason why they cant assign a SN and allow the purchaser to start the clock while they do the actual production and shipping. Well, I guess I can see one reason and explanation: terrible organization and poor work flow. You can get an automobile custom ordered and get a VIN assigned quickly, and the car will take how ever long to actually be produced. This is the same thing. This whole mess has soured me on SilencerCo altogether. These 2 will be my only products from them, likely forever. Their handling of this has been piss poor. To underestimate demand or response to the promotion that they offered is not a valid excuse.
View Quote
This proves no good deed goes unpunished. SilCo gave the terms of the promo up front. It's not wise to invest heavily in giving stuff away. I'm glad they did this promo.
9/21/2018 12:44:09 PM EDT
[#49]
I got the email also. I'm in a big hurry as I didn't really need either can but I will be pissed if I don't have the free one w/stamp within 1.5 years of buying the original. I think I am being reasonable.
9/21/2018 12:59:33 PM EDT
[#50]
Quote History
Quoted:
This proves no good deed goes unpunished. SilCo gave the terms of the promo up front. It's not wise to invest heavily in giving stuff away. I'm glad they did this promo.
View Quote
Huh? I still paid them almost a grand for the Hybrid and yeah, I got a free something or other lower end 9mm can. I also said I am OK with delivery time, which is what they laid out in the promotion. I have issue with the lack of intelligent communication (as evidence from this thread, multiple emails saying the same thing weeks apart sent to many people) and a plan to get serial numbers to people to accepted THEIR offer. My FFL hasnt heard shit from SilencerCo even though he sells a bunch of their stuff and I listed him as my FFL on the form for the promotion. As said by at least one other, receiving something 1-1.5 years later takes a bit of the sweetness out of the deal. I do think SilencerCO could really help themselves if they would communicate what their issue is and how they are fixing it. Admitting an issue will go a long way to earning back some customers respect. Relying on autosend emails isnt customer service. If they have spoken to some and offered some reasonable explanation and a plan forward, I wasnt one of them but I would like to hear from anyone who was.

Sign up to continue the discussion

Create a free account to share your thoughts, follow topics, and connect with the AR15.COM community.

Already a member? Sign In

Previous Page
/ 25
Next Page
Armory Sponsor