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9/8/2025 9:13:09 PM EDT
I have two 640DF lights, one that is two years old and another that is a week old. I've always had flickering issues with the older light and just regulated it to a spare rifle that didn't see much use.  I took a chance and bought the new one because I've heard the issues have been fixed and so far the new light has been perfect and seems brighter than the old one. I noticed the head on the new one has a brass plug in the middle that the older one doesn't.

I've never dealt with Surefire CS before, will they warranty the older light and fix it so it won't flicker or am I going to have to buy the parts myself?

ETA. I'm using the 18650 batteries, UE tailcap and ST-07 tape switch on both lights.
9/8/2025 9:31:25 PM EDT
[#1]
The problem is most likely your UE tailcap
And possibly the switch as well. I’ve had a couple bad UE tailcaps


But yeah SF customer service is pretty good
9/8/2025 10:06:49 PM EDT
[#2]
If you bought it on Amazon - I just bought a random english word  light for a plinker. Didn't say anything about Surefire in the ad copy. When it arrived it had authentic looking surefire markings, and flickered something awful and would actually turn off on dryfire.  I'm convinced the only thing legit about anything Surefire on Amazon is that it's a surefire way to get scammed.  Low markup stuff I'll buy with confidence but anything with a ton of markup like Surefire and Streamlight - nope not buying there.
9/8/2025 10:08:46 PM EDT
[Last Edit: gunner76][Edited] [#3]
Quote History
Originally Posted By thrift3309:
If you bought it on Amazon - I just bought a random english word  light for a plinker. Didn't say anything about Surefire in the ad copy. When it arrived it had authentic looking surefire markings, and flickered something awful and would actually turn off on dryfire.  I'm convinced the only thing legit about anything Surefire on Amazon is that it's a surefire way to get scammed.  Low markup stuff I'll buy with confidence but anything with a ton of markup like Surefire and Streamlight - nope not buying there.
View Quote

Light was bought from Primary Arms.

ETA. I did some reading in the archives and sounds like Surefire will replace the head with the updated version but the turnaround had been very slow. I went ahead and ordered one of the new UEE tail caps that are made for the dual fuel heads to see if that fixed the issues. From the limited reading I did the UE cap will work ok with the updated head but the UEE cap seems to fix the issues with the old style head.
9/12/2025 6:23:36 PM EDT
[#4]
Got an RMA from Surefire to send the head in and get it repaired. Mine is an older one that does not have the brass contact. Hopefully it doesn't take months to get back like some of the horror stories I've read.
9/13/2025 6:52:16 PM EDT
[#5]
Quote History
Originally Posted By gunner76:
Got an RMA from Surefire to send the head in and get it repaired. Mine is an older one that does not have the brass contact. Hopefully it doesn't take months to get back like some of the horror stories I've read.
View Quote

Brass contact? None of mine do. Can you post pictures of what you have and what it should have?
9/13/2025 7:50:48 PM EDT
[Last Edit: gunner76][Edited] [#6]
Quote History
Originally Posted By JohnDough:

Brass contact? None of mine do. Can you post pictures of what you have and what it should have?
View Quote

Here's the old style
Attached File


Here's the newer style with the brass nipple in the middle
Attached File


As soon as I mentioned I was having flickering issues and had the old style head he issued an RMA and said send it in so they can update it.
He also said the older UE tail caps aren't designed for the higher 1500 lumen lights and the UEE or DSE tail cap is needed. I bought one and tried both on my newer light with the updated head and really couldn't tell the difference.
9/13/2025 8:34:30 PM EDT
[#7]
Oh. I have the turbo lights. Is this just the 1500lm guy that went to brass?
9/13/2025 9:27:47 PM EDT
[#8]
Quote History
Originally Posted By JohnDough:
Oh. I have the turbo lights. Is this just the 1500lm guy that went to brass?
View Quote

I'm not sure, I don't have any turbo heads to compare to. I thought the newer heads were the same as the turbo models but I could be wrong. I think the heads with the brass nipple just came out in the last 2-3yrs.
9/17/2025 7:53:04 AM EDT
[#9]
Quote History
Originally Posted By gunner76:
Got an RMA from Surefire to send the head in and get it repaired. Mine is an older one that does not have the brass contact. Hopefully it doesn't take months to get back like some of the horror stories I've read.
View Quote


I just did this same thing.

I also thought about buying the UEE tailcap, but Surefire is offering free replacements to the new DF head so I figured why not as opposed to investing in a $70-80 tailcap only for this DF model.

LIke you, I am also hoping its a short turnaround time since they are just swapping them out and not 'testing' anything.
9/17/2025 5:06:00 PM EDT
[#10]
Quote History
Originally Posted By the-answer-is-42:


I just did this same thing.

I also thought about buying the UEE tailcap, but Surefire is offering free replacements to the new DF head so I figured why not as opposed to investing in a $70-80 tailcap only for this DF model.

LIke you, I am also hoping its a short turnaround time since they are just swapping them out and not 'testing' anything.
View Quote

I was never offered a free tail cap but then I never physically called them, only used emails. The tech guy I emailed back and forth with did say I needed the updated cap to get full potential from the light so maybe they'll just send one back with the head.

I did purchase a UEE tail cap and tried it on the DF light I have with the updated head and I really couldn't tell a difference when compared with the UE tail cap.
9/21/2025 10:44:58 AM EDT
[Last Edit: wolfpak][Edited] [#11]
Have you tried permatex dielectric grease at all the connections then snugging everything down.  I do it with all my duty weapon lights.  I know .. shouldn’t need to grease for a light to run but it definitely is added insurance for reliability.
9/22/2025 8:16:30 AM EDT
[#12]
Quote History
Originally Posted By wolfpak:
Have you tried permatex dielectric grease at all the connections then snugging everything down.  I do it with all my duty weapon lights.  I know .. shouldn’t need to grease for a light to run but it definitely is added insurance for reliability.
View Quote


I did try this and it did not help. There is a conductivity/voltage issue with the old DF heads hence the new physical version.
9/22/2025 12:15:36 PM EDT
[#13]
Have the same issue with mine. I swapped it for a Cloud Defensive. Problem solved
9/23/2025 5:00:11 PM EDT
[#14]
Quote History
Originally Posted By gunner76:

I was never offered a free tail cap but then I never physically called them, only used emails. The tech guy I emailed back and forth with did say I needed the updated cap to get full potential from the light so maybe they'll just send one back with the head.

I did purchase a UEE tail cap and tried it on the DF light I have with the updated head and I really couldn't tell a difference when compared with the UE tail cap.
View Quote


FWIW Surefire confirmed receipt of my RMA and package, and said 'it should be finalized soon' when I asked about timeframe.

If that means closer to 2 weeks than 8 weeks, that would make me happy.
9/23/2025 9:02:00 PM EDT
[#15]
Quote History
Originally Posted By the-answer-is-42:


FWIW Surefire confirmed receipt of my RMA and package, and said 'it should be finalized soon' when I asked about timeframe.

If that means closer to 2 weeks than 8 weeks, that would make me happy.
View Quote


Surefire received my package on Monday. Hoping to get it back quickly also.
10/16/2025 7:36:13 AM EDT
[#16]
Quote History
Originally Posted By gunner76:


Surefire received my package on Monday. Hoping to get it back quickly also.
View Quote


Well its been almost a month. I guess 'quickly' doesnt apply to Surefire RMA
10/16/2025 8:34:12 PM EDT
[Last Edit: gunner76][Edited] [#17]
Quote History
Originally Posted By the-answer-is-42:


Well its been almost a month. I guess 'quickly' doesnt apply to Surefire RMA
View Quote


Nope.  Was hoping to get the head back before I went on vacation last week since the rifle it's attached was going with me. I ended up having to rob the head off the light on my shotgun.
10/21/2025 9:14:36 PM EDT
[Last Edit: the-answer-is-42][Edited] [#18]
Quote History
Originally Posted By gunner76:


Nope.  Was hoping to get the head back before I went on vacation last week since the rifle it's attached was going with me. I ended up having to rob the head off the light on my shotgun.
View Quote


Got a shipping notice today for a KE2-DF-TN headed back my way. So just about 4 weeks.
10/24/2025 9:20:51 PM EDT
[#19]
Finally got a shipping notice that my light is coming back.
10/27/2025 4:15:43 PM EDT
[#20]
Quote History
Originally Posted By gunner76:
Finally got a shipping notice that my light is coming back.
View Quote


Got my replacement head today with the brass button at the base (new version) and the dimming issue seems to be fixed (using a standard UE tailcap).

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