When I lived in NJ, I used them to transfer a handgun to an out of state purchaser....what a complete nightmare.
First, they sat on the transfer for over a week claiming that there was an issue getting a copy of the FFL from the other side....then, even though apparently handguns MUST be shipped air/next day.....I got the tracking number for the package and saw that even though I paid for overnight delivery....it went ground
Not to mention I paid top dollar just to transfer the damn gun.
Live and learn.
I have basically had them talk me out of buying rifles in their store.
I had a salesman show me a Bushmaster, and while I was checking it out he went on and on about how there is no practical reason for anyone to own one
Even recently, I was going to scoop up some wolf 62gr....they said they would sell me a case for $119....I figured, ok, decent enough for a spur of the moment purchase....I look at the ammo....it was the old laquer coated green stuff......asked if they had the new grey polymer coated casings....the guy had no idea what i was talking about....then said that this was the only wolf ammo they had and that it was crap and that he wouldnt shoot it in any gun he owned.
While I agree that the old green wolf sucks, hey...way to sell a product! Tell the customer that it sucks and insult them for asking about it.
I still get my ammo cans there.....but that is pretty much it these days.
ETA - I just wasted post 3000 on this rant about harrys...