I got one from a dealer on Ebay. Cost me about $300. Installation was easy (I have a Glock 23). Tested it out, and it worked great. I took it shooting with a new 30 roung mag. Ran through a couple of mags. Later, when I tried to use the laser, it wasn't working. Called the company, and the tech guy helped me through some troubleshooting. Turned out the laser had failed. I boxed it back up, and sent it to Lasermax, and they replaced it free of charge, and payed the return shipping. That was almost a year ago, and I haven't had a problem since.
Pros:
Laser is pretty bright (easy to see unless in bright sunlight)
Batteries last quite a while as long as you don't forget to turn it off.
the new one is holding up well.
Point of aim is pretty close. Definately good for any self defense situation.
LaserMax customer service and support is excellent!
Cons:
First one was a bad one.
At least on my model, the laser can be activated while in a soft holster. I recommend a kydex like Comp-Tac.
Laser lens will get dirty very quickly from shooting. If the laser dot is bright, but blurry, this is probably the problem. Since the powder residue can be hard to clean off, I usually smear lense with oil so the residue will simply wipe off. No real big deal.
My model doesn't have a captured spring, making installation kindof a pain. I believe the newer ones have captured springs.
Overall:
Good product. If something goes wrong, they will fix it. Works great.
Rating (out of five):