I agree that it was intense. People keep asking me if I liked it or not, and I still can't decide. It was intense. I don't know that I'll see it again, however there were certainly some things that rang very true for me. In answer to your question - yes, I think I could, unfortunately.
I don't think Spielberg tried to be sympathetic. He gave a fictional character airtime to make a case. Allowing someone to say something, even something seemingly sympathetic, is not automatically the same as endorsing them, or what they are saying. Most terrorists have to look themselves in the mirror, too. They are mostly human. Doesn't make them right, just makes them human. I am sure that many evil deeds are done by people who tell themselves, and everyone else willing to listen, stories that add up to "don't blame me for this, ..."
I was following orders, they started it, they killed my <someone>, they took my land, they disrespected my god, they are unholy, they are animals, they will kill us all if we don't kill some of them, it's unfortunate but neccesary, it's for the greater good, strike first, ...
At the end of the movie, the controller won't break bread with the agent. Why is that? I haven't decided yet - but I have a sneaking suspicion it's because he's now dirty in the eyes of the controller. He's tainted. His work too closely resembles that of the people he has hunted. He's a cold-blooded, violent, and yet emotionally unpredictable killer, and Mr. Bossy Office Manager just doesn't see him as being human enough to break bread with, anymore than he'd break bread with a terrorist. He's damaged goods. He's off the reservation.
Note that in this scene they are in the shadow of the WTC. The implication seems to be that killing begets more killing, and that frontline soldiers - the men contending with the humanity of the other men they are killing - are wont to question the logic of more killing. Sooner or later, they will ask hard questions. The men (and in this case, women) calling the shots are disconnected from the brutal and messy affairs of their killers and they have the luxury of not having to face death. Questions are, frankly, a pain in the ass. They require answers. They are unforgiving of mistakes. No one wants to tell the killers "oops, we messed up, that wasn't the right guy - try across the street". And yet those kinds of mistakes happen.
They will continue to find killers to do their dirty work while staying clean themselves. I think Mr. Bossy Office Manager looks in the mirror thinking "I didn't pull the trigger - I am not a killer. I'm not like them."
It was telling that his mother didn't want to know the details. She can support him, and her govt, so long as she doesn't know what it has taken, so long as she only has to guess, and so long as she counts on him having made the Right Choices. He wants to tell her, in part I think to see if those choices were in fact Just - if mom freaks out, then maybe I am a monster?.
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