Issues With Optic Mount On Zenith Z-5RS *Fixed*

[ARCHIVED THREAD] - Issues With Optic Mount On Zenith Z-5RS *Fixed*

Posted: 6/5/2017 11:49:22 PM EDT

I noticed when I put on an MFI low mount that it is not sitting level and is lower towards the front. Seems the saddle for the optic mount on the receiver is a little high. I tried the mount on my Z-5P and it's perfect.

Will this cause me any issues and how would I go about fixing this?

*Update 06-23-17*

Just got my Z-5RS back from Zenith and it's all fixed. They milled the optic tab/saddle and refinished it. Also, they installed the MFI mount and it's now perfect. Many thanks to Rob and Zenith!

Fixed

Attached File

Before

Attached File

Looks like the saddle might be crooked as well

Attached File

When I apply pressure on the back of the mount the front lifts up really high, on the Z-5P it still flat and flush.

Attached File

Posted: 6/6/2017 12:54:52 PM EDT

[#1]

Call Zenith and tell them. You'll be surprised at how accommodating they are.

Posted: 6/7/2017 6:48:51 PM EDT

[#2]

Quote History

Quoted:
Call Zenith and tell them. You'll be surprised at how accommodating they are.

View Quote

I emailed them two days ago and I'm still waiting for a response.

Posted: 6/8/2017 7:20:35 AM EDT

[#3]

I had a Z-5K where the saddle was canted to the side so bad that the rail mount that came with it couldn't even be attached. They were pretty quick to respond, wound up calling me about it, sent me a return shipping label, and then wound up replacing it (by it, I mean the pistol) entirely. This was all done over christmas/new years, too, and it was still done within a couple of weeks all told, which for that time of year was pretty good. I'd be surprised if they didn't take care of you.

Posted: 6/8/2017 9:15:40 AM EDT

[#4]

My sample of one Z-5P did NOT like that same MFI mount. It just did not seem solid fore/aft or side/side. I have since used the supplied mount, a knockoff & real 10266, and a real 21241, all which mounted solid.

Have you tried another rail?

My opinion, if the rail mounts solid and you can zero the optic, is there an issue? As mounted, my 21241 looks like the front is higher than the rear, but the optic holds zero.

Posted: 6/8/2017 11:12:06 AM EDT

[#5]

Quote History

Quoted:
My sample of one Z-5P did NOT like that same MFI mount. It just did not seem solid fore/aft or side/side. I have since used the supplied mount, a knockoff & real 10266, and a real 21241, all which mounted solid.

Have you tried another rail?

My opinion, if the rail mounts solid and you can zero the optic, is there an issue? As mounted, my 21241 looks like the front is higher than the rear, but the optic holds zero.

View Quote

The supplied mount does the same thing. Still waiting for a response from Zenith.

Posted: 6/8/2017 11:21:01 AM EDT

[#6]

Call them.

Posted: 6/8/2017 6:12:12 PM EDT

[#7]

Wasn't able to call them before closing today, I'll call them tomorrow.

Sent another email just in case they didn't get the first one.

Posted: 6/13/2017 12:11:59 AM EDT

[#8]

Have a similar problem myself. Will be watching to see how your situation is resolved.

Posted: 6/13/2017 1:01:39 AM EDT

[#9]

Quote History

Quoted:
Have a similar problem myself. Will be watching to see how your situation is resolved.

View Quote

Due to my schedule currently, I'm not able to call them during their business hours. Still no reply from my emails, been dealing with Rob personally for all my purchases, maybe he's too busy. Just filled out a Warranty return/repair form, hopefully someone will finally get in touch.

Posted: 6/13/2017 10:30:10 AM EDT

[#10]

What email address are you trying to contact?

Posted: 6/13/2017 11:16:29 AM EDT

[#11]

Quote History

Quoted:
What email address are you trying to contact?

View Quote

[email protected] & [email protected].

Posted: 6/13/2017 2:15:38 PM EDT

[#12]

Odd, Rob got back to me quickly when I had issues.

Posted: 6/14/2017 9:11:32 AM EDT

[#13]

Quote History

Quoted:
Odd, Rob got back to me quickly when I had issues.

View Quote

Rob just got back to me this morning. He said he just got caught up on his emails and needed me to clarify the problem I'm having. Rob will talk to the gunsmith and they might be able to mill out the tab/saddle so the mount will work.

Posted: 6/15/2017 5:29:44 PM EDT

[#14]

Zenith sent me a shipping label and it's on it's way back. I sent both optic mounts with it and they will make sure they both fit and will mill the optics tab/saddle if needed. Pretty happy it's being taken care of.

Posted: 6/15/2017 11:41:33 PM EDT

[#15]

Rob and their CS in general has been fantastic the few times I dealt with them. Glad to hear they are taking care of you.

Posted: 6/16/2017 6:55:37 AM EDT

[#16]

Rob and the crew @ Zenith are great !!

Posted: 6/16/2017 4:43:51 PM EDT

[#17]

Quote History

Quoted:
Rob and the crew @ Zenith are great !!

View Quote

Yes, they are. I am very grateful for everything they have done for me.

Posted: 6/23/2017 6:29:35 PM EDT

[#18]

Update in OP.

Posted: 6/24/2017 2:47:49 PM EDT

[#19]

Glad to hear it, their CS is great

[ARCHIVED THREAD] - Issues With Optic Mount On Zenith Z-5RS *Fixed*

Armory » Heckler & Koch

Win a FREE Membership!

Sign up for the ARFCOM weekly newsletter and be entered to win a free ARFCOM membership. One new winner* is announced every week!

You will receive an email every Friday morning featuring the latest chatter from the hottest topics, breaking news surrounding legislation, as well as exclusive deals only available to ARFCOM email subscribers.

Warning

Confirm Action

About AR15.COM

Stay Connected

Newsletter

Contact Us