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User Panel
User Panel
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Posted: 5/31/2002 4:56:10 AM EDT
[#1]
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Posted: 5/31/2002 4:56:59 AM EDT
[#2]
Most businesses fail due to lack of capital or a management failure. This one could have been a combination of the two, however; this comment tells you what customers expect.
"The new ownership group ''lost that human touch,'' Rosenfield said. ``When you're selling merchandise, the most important thing you have is credibility with customers and resources. They started doing things that lost credibility.''" |
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