Quote History Quoted:
I placed two orders with them, and both arrived just fine. Prompt service, and they kept me informed of what was going on.
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Meh, like I said, luck of the draw, IMHO. Maybe they're under new ownership since then but based on the area code for the phone number in their FAQ section on the website, I think not. That's the same area I sent my returns to.
Sue kept me, somewhat, in the loop too until she didn't when it came to modifying my order to include a couple custom touches (I really just wanted lighter color thread on existing designs). I searched and I still have the original emails in my Gmail account spanning 33 messages with nothing but delays and excuses from Sue.
Definitely not looking to turn the thread into a pissing match. Feel free to roll the dice on them and take your chances. I'd rather not again and I'd encourage others not to. Like I said, I'm not the only one to get burned by them. Just trying to look out for my fellow ARFCOMmers.
I think it's safe to say they're probably pretty comparable Botach. Yeah, a lot of people have no problem ordering from them (me included!
) but there are a hell of a lot who have and there's no real reason to deal with them unless there are no other options and you're prepared to deal with the potential hassle. Like Botach though, they always seem to rear their ugly head!
I'd say look to a better option like
http://www.1800nametape.com/ (whom I've only placed one order with and have no affiliation with) or perhaps one of the others mentioned.
ETA:
http://www.bbb.org/eastern-michigan/business-reviews/novelties-retail/oml-patches-in-southfield-mi-90011359/
and
http://www.ar15.com/forums/t_6_10/330555_.html&page=1
and
http://www.ar15.com/forums/t_1_5/1322318_OML_PATCHES_are_theives.html